“I had an issue with my order and went on chat to resolve the issue and I dealt with Kayla who was superb and resolved my issue very efficiently and a really professional manner, very happy with the service I received :)”
“I had been waiting a very long time for my order so I took the opportunity of commencing a Live Chat and was welcomed by a customer service lady called KAYLA. She was most informative and was able to help me immediately by telling me that my order had been despatched that very morning. I was so pleased with her knowledge and efficiency.”
“I ordered a photobook and it was wrong, twice. but I spoke to Matthew today and he was very helpful and sorted my problem out very quickly. I will now receive my correct order thanks to Matthew. I would recommend this website but definitely make sure you check everything before you order. Thanks again.”
“Had problems with my voucher. Live chat first with Mathew, who then moved it on to Kayla. Kayla was friendly, efficient and sorted everything well, thank you.”
“Věry happy with the customer service. I talked to Vincenzo.. He was very professional and helpful dealing with my Problem.
Really appreciate his help.
Thanks again Vincenzo”
“Je met un 5 étoile à Mathew car il m'a grandement aidé. Il a sû être à l'écoute et m'a bien arrangé sur le fait de ne pas avoir reçu mon colis et m'en renvoie un. Très professionnel et réactif ! Je recommande.”
“In touch with chat line and was talking to Mathew regarding sorting out problem with voucher. He sorted it out for me fast and efficiently - many thanks Mathew”
“Emailed about several issues a month ago. No response.
Although the issues could not be resolved (it will involve re-doing the entire album again), Matthew was very patient and looked into the problem right away, via chat.”
“I had a complaint that I couldn't get anyone at Printerpix to respond to or rectify. I spoke with Matthew on Live Chat & he sorted out the complaint/problem quickly.”
