“It was an outstanding experience with customer care executive - Kayla.. I just asked whether my voucher gets expired tomorrow since I didn't had much time to do all the editing works on album... but she voluntarily gone ahead and extended the date of voucher for 2 months.. companies need people like this who can go beyond the customer expectations.. well done Kayla”
“I needed help with my orders and I received prompt response and solution from Angelina today.
I also gave a 5 stars because I ordered products in the past which arrived surprisingly fast. The blankets have a longer producing time, so they arrive a bit later, but the photobooks arrive almost the same week as the placed order.”
“This company is awesome. I had an issue, and they didn't pause a moment and totally cleared up the problem. They really stand behind their products. I've sent two coupons to others because they saw how good our blanket turned out. They were able to make the delivery happen in time for a wedding present. The couple were REALLY thrilled with it. Great product, great customer service. Personally I thank Kayla Sr. Customer Service Rep. 5 stars for her too.”
“I dealt with Kayla today who answered all my questions and provided solutions so that I can order a current copy of my project but amend it at a later date with additional photographs. She was very reassuring as I was afraid I would lose everything after putting in hours of time creating my photobook.”
