“I received photo tiles which were faulty but after talking to Kayla and matthew on live they are sending replacements. The chat service advisers were very helpful and I will update this once I receive my replacement tiles.”
“Livres très bien imprimés mais livrés dans un carton trop grand sans protection, du coup tous les coins sont abîmes . Normalement après diverses réclamations ils doivent être réimprimés et j'espère surtout que la livraison ne va pas les abîmer à nouveau .
Angélina avec qui j'ai échangé par chat a été très bien .
Maintenant j'attends .”
“Photo album arrived damaged as they use Hermes!
Should receive a replacement but we'll see
Tried ringing but was on phone for about an hour so did web chat.
Hopefully a replacement will arrive as its an 18th Birthday gift
Shame really as everything else is good quality”
“I have used Printerpix for the last 3 years, and have a fair experience. When my first photobook fell apart, they let me have a new one free, but not the same book as they only kept the original for 3 months then. It's a shame they cannot keep store it longer, its only a month now! This time, I have had problems with using two external voucher codes on the same order. After four attempts to get through on the busy phonelines, Vincenzo has finally sorted this problem out. He was nothing but apologetic, professional and helpful. Not much help from the other person I was dealing with. Just waiting excitedly for the delivery now...”
