Promotion Products Reviews

Name: Promotion Products
Address: Shop 6B/1-5 Queens Rd, Everton Hills, Queensland
Rating: 4.96

5.0 Rating 1,624 Reviews

100 %

of reviewers recommend Promotion Products

About Promotion Products:

Looking for the best Promotional Merchandise in Australia? Promotion Products has you covered. With more than two decades of experience and countless five-star reviews, we offer a hassle-free way to get your logo on clothing, pens, drink bottles, and other premium promotional products.

Our Brisbane-based team ships quickly nationwide and upholds ISO 9001/14001 and Net Nada Carbon Offset certifications. Samples, digital proofs, and friendly customer service come standard, helping you impress your audience.

Get a free quote today to get started.

Visit Website

Phone:

1300303717

Email:

sales@promotionproducts.com.au

Location:

Shop 6B/1-5 Queens Rd,
Everton Hills
Queensland
4053

Write Your review

Tell us how Promotion Products made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Promotion Products 5 star review on 14th August 2026

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service and products”

Helpful Report

Posted 2 months ago

Hi Mimina, thank you for your kind words. We’re glad you enjoyed the service and products. We appreciate your feedback and look forward to supporting you again in the future.

Posted 2 months ago

“I've bought Year 12 graduation gifts from Promotion Products for a few years and they never disappoint. This year, the very helpful Rachelle assisted me from design, to purchase and delivery. She kept me updated every step of the way and was really responsive if I had any questions or queries. I'll definitely be using the company again! Thanks so much :)”

Helpful Report

Posted 2 months ago

Hi Heather, thank you for your kind words. We’re glad Rachelle was so helpful and kept you updated throughout the process. We appreciate you sharing your experience and look forward to supporting you again in the future.

Posted 2 months ago

“Great support on all our Grand Openings, and last minute request. Riki is fantastic to work with and makes planning our promotional items a breeze!”

Helpful Report

Posted 2 months ago

Thank you for the kind words, Lisa. We’re glad Riki was fantastic to work with and made planning your promotional items a breeze. We appreciate you sharing your experience.

Posted 2 months ago

“We have had an excellent experience working with Promotion Products & our merch specialist Rachelle. Rachelle consistently delivers high-quality products, attention to detail, and exceptional customer service. From initial concept discussions through to final delivery, they are responsive, professional, and committed to meeting our needs. What stands out most is reliability and willingness to go the extra mile to ensure projects are completed on time and to a high standard. They provide creative solutions, maintain clear communication throughout the process, and consistently exceed expectations. We highly value our partnership with them and would confidently recommend their services to any organization looking for a dependable and high-performing merchandising company.”

Helpful Report

Posted 2 months ago

Thank you for the kind words, Catherine. We’re delighted to hear that Rachelle consistently delivers high-quality products, excellent communication, and a reliable partnership. We appreciate you sharing your experience and would happily welcome the opportunity to support future projects.

Posted 2 months ago

“The items arrived in good quality and as expected.”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to share your experience! We’re glad the items arrived in good quality and as expected, looking forward to next time.

Posted 2 months ago

“Izzy was very helpful throughout the ordering and delivery process for the promotional products. Despite our short timeline, she was very responsive and ensured everything arrived in time for our event. The process ran seamlessly, and the notebooks were a hit - thank you so much for all your support.”

Helpful Report

Posted 2 months ago

Thank you for the wonderful feedback. We’re glad Izzy could help with the ordering and delivery on a tight timeline and that the notebooks were a hit. Can't wait until your next merch project!

Posted 2 months ago

“We have had a great experience working with Izzy. Communication has been excellent, turnaround times have been prompt, and the service has always been professional and reliable. We would happily recommend them and their team.”

Helpful Report

Posted 2 months ago

Thank you for your kind words, Nicola! We’re glad Izzy delivered excellent communication, prompt turnaround, and professional service. We appreciate the recommendation and are here for your next project.

Posted 2 months ago

“Fantastic experience with Promotion Products! A big thank you to Anthea for her outstanding customer service. She made the whole process easy, kept us informed every step of the way, and delivered exactly what we needed. Our custom balloons arrived on time and looked fantastic. Highly recommend!”

Helpful Report

Posted 2 months ago

Thank you for your kind words, Justine! We’re delighted to hear Anthea helped make the experience easy and that the custom balloons arrived on time and looked fantastic. We appreciate the recommendation and can't wait to assist you next time.

Posted 2 months ago

“Great service from Izzy! Very helpful, quick to respond, and ensured everything was perfect”

Helpful Report

Posted 2 months ago

Thank you for your kind words, Nicole! We’re glad Izzy provided great service and ensured everything was perfect. Looking forward for the next merch project!

Posted 2 months ago

“Izzy Harley i very easy, quick and efficient. She gave me a proper overview and guidance to the product I was looking for which made my decision process very easy.”

Helpful Report

Posted 2 months ago

Thank you for your kind words, Aadhya! We’re glad Izzy Harley provided a clear overview and made your decision process easy. Looking forward for the next project.

Posted 2 months ago

“The Gameday Folding Chairs are exactly as described in the catalogue and online. They look even better with your personalised logo. These were purchased as customer gifts and we are pleased with the feedback received so far, they have been very well received. Ammarah was exceptional in her service delivery and follow ups. I very much appreciated her attention to our order and helping us each step of the process and past delivery of the items. We would be happy to use Promotion Products again in the future and in particular, dealing with Ammarah as our Merch Specialist.”

Promotion Products 5 star review on 14th June 2026

Helpful Report

Posted 2 months ago

Thank you for your kind words, Kylie! We’re delighted to hear that the Gameday Folding Chairs met your expectations and that Ammarah’s service made the process smooth. It’s wonderful to know they were well received as gifts. Looking forward to next time!

Posted 2 months ago

“Ammarah was very easy to deal with and never had an issue with all my revisions. Thanks again guys.”

Helpful Report

Posted 2 months ago

Thank you for your kind words, Tanya! We’re glad Ammarah made the process easy and that the revisions went smoothly. We are always happy to help and we can't wait until next time.

Posted 2 months ago

“Yvonne was really helpful during the entire process. Was great to communicate with.”

Helpful Report

Posted 2 months ago

Thank you for your kind words, Jericho! We’re glad Yvonne was helpful throughout the process and we look forward to working with you again.

Posted 2 months ago

“The team were great communicators, very responsive and understood our requests perfectly. We love our scrub hats and would highly recommend anyone to use Promotion Products!”

Helpful Report

Posted 2 months ago

Really appreciate your lovely feedback, Jennifer! It’s fantastic to know the team made the process easy and that the scrub hats turned out so well. Thanks for recommending Promotion Products, and we look forward to next time!

Posted 2 months ago

“We have worked with Ammarah at Promotion Products for a few projects now. We are so impressed by her professionalism, her knowledge, and her solutions to our needs. The products are delivered in beautiful condition and delivered on-time, everytime. We highly recommend Ammarah and Promtion Products for all custon merchandise!”

Helpful Report

Posted 2 months ago

Thanks so much, Zoe! We’re thrilled Ammarah has supported you across a few projects with her professionalism, knowledge and helpful solutions. Great to hear everything has arrived on time and in beautiful condition. We really appreciate your recommendation and look forward to next time!

Posted 2 months ago

“Anthea was incredibly helpful throughout the entire ordering process. From responding promptly to my initial enquiry and coordinating artwork proofs, to managing printing and delivery - she ensured everything ran seamlessly from start to finish. Her communication was proactive and she always followed up when needed to keep things moving smoothly. What really stood out was her attention to detail and commitment to customer service. Even after delivery, Anthea took the time to check in, confirm the items had arrived safely and gather feedback. It was an overall genuinely positive experience!”

Helpful Report

Posted 2 months ago

Thanks so much, Jordana! We’re thrilled Anthea made the ordering process seamless from enquiry through to delivery. Her attention to detail and follow-up really matter, so it’s wonderful to hear they stood out. We appreciate your feedback and look forward to next time!

Posted 2 months ago

“We are extremely pleased with the promotional products received. The quality exceeded expectations and everything arrived exactly as ordered. A special thank you to Joel, whose customer service was outstanding throughout the process. He was responsive, helpful, and ensured everything ran smoothly from start to finish. Highly recommend both the products and the service. A very professional experience all round.”

Helpful Report

Posted 2 months ago

Thanks so much, Kristine! We’re thrilled the promotional products exceeded expectations and arrived exactly as ordered. Joel will be so pleased his responsive, helpful service made the process smooth. We appreciate your recommendation and look forward to next time!

Posted 2 months ago

“Good products and great customer serivce from Tracy”

Helpful Report

Posted 2 months ago

Cheers for the lovely feedback, Alex! Great to hear Tracy’s customer service made a difference and that you were happy with the products. Looking forward to next time!

Posted 2 months ago

“The pens look great, Ammarah was amazing!! 🤩 We'll be back.”

Helpful Report

Posted 2 months ago

Thank you, Peter! Ammarah will love hearing this, and we’re pleased the pens were a hit. We appreciate you choosing Promotion Products and look forward to next time!

Posted 2 months ago

“Very happy with our pens we customised, and also with the help of Ammarah. She was very efficient and the process was seemless. Thank you”

Helpful Report

Posted 2 months ago

Really appreciate your kind words, Noni! Ammarah will be so glad to hear her help made everything easy, and it’s great to know the pens turned out well. Thanks again, and we can't wait until next time!

Posted 2 months ago

Promotion Products is rated 5.0 based on 1,624 reviews