Promotion Products Reviews

Name: Promotion Products
Address: Shop 6B/1-5 Queens Rd, Everton Hills, Queensland
Rating: 4.96

5.0 Rating 1,740 Reviews

100 %

of reviewers recommend Promotion Products

About Promotion Products:

Looking for the best Promotional Merchandise in Australia? Promotion Products has you covered. With more than two decades of experience and countless five-star reviews, we offer a hassle-free way to get your logo on clothing, pens, drink bottles, and other premium promotional products.

Our Brisbane-based team ships quickly nationwide and upholds ISO 9001/14001 and Net Nada Carbon Offset certifications. Samples, digital proofs, and friendly customer service come standard, helping you impress your audience.

Get a free quote today to get started.

Visit Website

Phone:

1300303717

Email:

sales@promotionproducts.com.au

Location:

Shop 6B/1-5 Queens Rd,
Everton Hills
Queensland
4053

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Promotion Products 5 star review on 8th October 2026

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall through this whole process, Promotion Products have been very helpful. Lauren was our main point of contact and had everything under control as soon as we put the quote through including check-in emails and calls. This was especially important when we had delivery issues and ensuring we had the right product in the right location. The items were designed as expected and are ready for distribution on our end, and we were over the moon with how they turned out.”

Promotion Products 5 star review on 12th August 2026

Helpful Report

Posted 1 month ago

So pleased to hear how well everything came together, Luke. Lauren will really appreciate the feedback, especially around keeping things on track and helping sort the delivery issues along the way. It’s great to know the finished products turned out exactly as expected and that you were so happy with the result. Thanks for choosing us, and we look forward to helping again next time.

Posted 1 month ago

“Ammarah was super helpful, and i like the quality of the mousepads we ordered!”

Helpful Report

Posted 1 month ago

Great to hear, Rishav! We’re really glad you were happy with the mousepads and that Ammarah made the process easy. Thanks for the feedback, and we hope to help you again with the next order.

Posted 1 month ago

“I had the pleasure to work with Lauren as my consultant. We had a strict budget to adhere to, and she provided me with the best option to suit. Excellent customer service and was never pushy or trying to upsell me to other products. Frequent and PROMPT communication was fantastic to observe as we were running to a short lead time. I absolute hate just sitting and waiting for days to get a response, but with Promotion Products we were treated like their top client even though we had a small order. Will recommend and use again for our future bespoke printing needs!”

Helpful Report

Posted 1 month ago

This is exactly the kind of experience we want every customer to have, Eleni. We’re so pleased Lauren found the right option for your budget, kept communication moving quickly and made you feel well looked after throughout the process. Thanks so much for the recommendation, and we’d be very happy to help again with your next merch project.

Posted 1 month ago

“We recently worked with Promotion Products on a promotional cap order and had a great experience. Henrique was proactive, helpful and responsive throughout the entire process. We were working with a tight deadline and Henrique went above and beyond to do everything he could to ensure the timelines were met. We’re very happy with the final product and look forward to distributing the caps to our team. Thank you Henrique for making the process so smooth and for your excellent customer service!”

Helpful Report

Posted 1 month ago

Really glad to hear this, Jessie! Henrique will be pleased to know his proactive support helped keep everything on track with such a tight deadline. It’s great that you’re happy with the finished caps, and we hope your team loves them too. Thanks for choosing us, and we look forward to helping again on the next project.

Posted 1 month ago

“A fantastic experience! Anthea went above and beyond to make sure everything ran smoothly and was always quick to answer questions. The product quality was excellent, the turnaround time was great, and the customer service was outstanding. Thank you, Anthea, for making the whole process so easy.”

Helpful Report

Posted 1 month ago

Love hearing this, Lucy-Anne! We’re so pleased Anthea made the whole process easy and kept everything running smoothly from start to finish. It’s great to know the quality, turnaround and service all delivered too. Thanks for the kind words, and we look forward to helping with your next project.

Posted 1 month ago

“We needed branded pens designed, produced and delivered as quickly as possible, and with the help of the lovely Yvonne, we received the most fantastic pens to represent our company branding! The quality is amazing, the process was seamless, and there were so many great options to choose from. Highly recommend!”

Helpful Report

Posted 1 month ago

So good to hear, Shaney! We’re really pleased Yvonne was able to help turn things around quickly and find an option that represented your brand so well. It’s great to know the quality and overall process hit the mark too. Thanks for the recommendation, and we’d love to help again when the next merch project comes up.

Posted 1 month ago

“We had a fantastic experience with Promotion Products, and Clara was an absolute pleasure to work with. She made the entire process smooth and stress-free, was always responsive to our questions, and ensured every detail of our order was just right. The branded coffee mugs and hats they supplied for our café are outstanding. The quality is excellent, the printing and embroidery are crisp and professional, and the finished products look fantastic. Everything arrived on time and exactly as ordered. We've received so many compliments from our customers and couldn't be happier with the result. A huge thank you to Clara for her exceptional service! We highly recommend Promotion Products and look forward to working with them again.”

Promotion Products 5 star review on 7th August 2026

Helpful Report

Posted 2 months ago

This is such lovely feedback, Ebony! We’re thrilled the mugs and hats have been such a hit with your customers and that the finished branding came out exactly as you wanted. Clara will really appreciate your kind words too - she’ll be so pleased to know she made the whole process feel easy and stress-free. Thanks again for the recommendation, and we’re looking forward to working together again on the next one.

Posted 1 month ago

“Euan was fantastic to work with throughout the entire process. He was responsive, helpful, and kept me informed every step of the way. The products arrived on time and were exactly as expected, with great quality. Euan was always quick to answer any questions and we communicated very effectively. I'm a returning customer from Promotion Products and would happily work with him and the team again in the future 😊”

Helpful Report

Posted 2 months ago

It’s great to have you back, Amanda!😊 We’re so pleased Euan made the process easy, kept you updated throughout and delivered exactly what you were expecting. We really appreciate your continued support and look forward to working with you again on the next project.

Posted 1 month ago

“Excellent service and quick turnaround times. Anthea’s communication made the entire process seamless. Highly recommend!”

Helpful Report

Posted 2 months ago

Really appreciate the recommendation, Jessica! We’re glad Anthea’s communication helped make everything feel straightforward and kept the turnaround nice and quick. Thanks for choosing us, and we look forward to helping again with the next project.

Posted 1 month ago

“Amazing level of service!! I emailed Lauren in the hopes she could help us with a very last minute order and within 30 minutes she called and talked through what we wanted and within a few hours we had proofs approved and the order in motion!”

Helpful Report

Posted 2 months ago

What an awesome turnaround, Dale! We’re so glad Lauren was able to jump on it quickly, talk everything through and get the order moving within a few hours. That’s exactly the kind of service we aim to deliver, especially when timing is tight. Thanks for the great feedback, and we’d love to help again next time.

Posted 1 month ago

“We needed some corporate branded lapel pins produced and delivered within a two week turnaround and Ammarah from Promotion Products was incredibly responsive and helpful. Within a few hours of emailing our request she had proactively supplied design options, sourced the right materials, had her design team mock up the spec and was able to confirm our urgent order and guarantee she would deliver our product on time. Thanks Ammarah for your professionalism, responsiveness and your excellent customer service. Our executives were very proud to wear them at their conference”

Helpful Report

Posted 2 months ago

This is wonderful to hear, Michelle! We’re so pleased Ammarah was able to move quickly, find the right solution and make sure everything was delivered in time for the conference. Knowing your executives were proud to wear the finished lapel pins makes it even better. We’ll be sure to pass your kind feedback on to Ammarah, and we’d be delighted to help with the next project.

Posted 1 month ago

“We had such a wonderful experience working with Lauren at Promotion Products. She organised reusable shopping bags shaped like Christmas puddings, which complemented our Christmas bakery range beautifully and had our entire network excited when they were revealed at our conference. Lauren’s communication was exceptional throughout the process. She was incredibly responsive, efficient and quick to organise everything, which meant I never had to stress or worry. I’m thrilled with the final result and can’t wait to launch the bags with our customers this Christmas! Thank you, Lauren! I’m already looking forward to working together on our next project.”

Promotion Products 5 star review on 6th August 2026

Helpful Report

Posted 2 months ago

This was such a fun project to be part of, Rebecca! We’re thrilled the Christmas pudding bags were such a hit and complemented your bakery range so perfectly. Lauren will really appreciate your kind words, especially around making the whole process feel easy and stress-free. We hope the bags are just as popular with your customers this Christmas, and we’re excited to see what we can create together next.

Posted 1 month ago

“We have ordered pens on multiple occasions from the team at Promotional Products and have found them to be highly responsive, provide excellent customer service and importantly, delivery a product that is of excellent quality. Special mention to Rachelle who makes the ordering process so smooth.”

Helpful Report

Posted 2 months ago

We really appreciate your continued support, Laura! It’s great to hear the pens have consistently hit the mark and that Rachelle has made each order so easy to organise. We’ll make sure she sees your kind feedback. Thanks again for coming back to us, and we look forward to helping with many more projects ahead.

Posted 1 month ago

“Our service connected with Euan from Promotion products, we had an extremly big ask to be able to get promotional products delivered within a week for our event. To our excitement, we recieved these in the perfect time frame before our event to support our business promotion. These products are great quality and exactly what we asked for with the design we wanted to achieve. Thank you so much Euan and for all your support in helping us create our design.”

Promotion Products 5 star review on 4th August 2026

Helpful Report

Posted 2 months ago

What a result, Jess! We’re so pleased Euan was able to help turn around such a tight deadline and get everything to you in time for the event. It’s great to hear the products and design came together exactly as you’d hoped. Thanks for trusting us with such an important order, we’d love to help again with the next one.

Posted 1 month ago

“Lauren Aughton looks after all of our orders, which include a wide range of products, and she is always an absolute pleasure to deal with. Lauren is consistently professional, responsive, and goes above and beyond to ensure everything runs smoothly and seamlessly. Every order arrives exactly as expected, with outstanding quality and attention to detail. We couldn't be happier with both the products and the exceptional customer service we receive. We will definitely continue coming back for more and highly recommend Lauren to anyone looking for quality products and exceptional service!”

Helpful Report

Posted 2 months ago

It means a lot to hear this, Georgie! Lauren will be so pleased to know her service has made such a difference across all your orders. We’re also really glad the quality, consistency and attention to detail continue to hit the mark. Thank you for your ongoing support and recommendation, we’re looking forward to many more projects together.

Posted 1 month ago

“Clara provided prompt and efficient service to deliver our order on time and the products were perfect.”

Helpful Report

Posted 2 months ago

Great to hear this, Phil! We’re really pleased Clara was able to keep everything moving and make sure your order arrived on time. Even better that the finished products were exactly what you were after. We appreciate the feedback and look forward to helping again next time.

Posted 1 month ago

“Greate merch, quick delivery, very accommodating of all needs!”

Helpful Report

Posted 2 months ago

Really appreciate the feedback, Robert! Great to hear you were happy with the merch, the turnaround and how everything was handled. Thanks for choosing us, and we hope to work with you again on the next one.

Posted 1 month ago

“Clara was great the whole journey of getting the our work hoodies. We did look at mulitple supplies for getting them but promotion products did stick out so kuch! From the friendleness of staff to the quality of the hoodies. Every step to getting the hoodies what so simple thanks to Clara. We will be ordering more!”

Helpful Report

Posted 2 months ago

This is so great to hear, Baylee! We’re really pleased Promotion Products stood out from the other suppliers you looked at and that Clara made the whole process simple from start to finish. It’s fantastic to know you were happy with both the service and the quality of the hoodies. We really appreciate the feedback and look forward to helping with the next order.

Posted 1 month ago

“Very pleasant experience ordering from Promotion Products! W had a last minute order and Rachelle & Gui helped make the process seamless and efficient. We got our order in less than a week and were impressed by the quality of the embroidery and products. Both Rachelle and Gui were very helpful and quick to respond. Would definitely order from here again for our next event!”

Helpful Report

Posted 2 months ago

Love hearing this, Jiaru! A last-minute order can easily become stressful, so it’s great to know Rachelle and Gui made the whole process feel seamless and kept things moving quickly. We’re especially glad the embroidery and product quality impressed you too. Thanks for trusting us with the event - we’ll be ready to help again when the next one comes around.

Posted 1 month ago

“Great customer service - Lauren Aughton has been great through this whole process. The products are exactly as we ordered and came in a great timeframe so we are very happy! Thanks,”

Helpful Report

Posted 2 months ago

So glad to hear you’re happy with how everything turned out, Amanda! Lauren will really appreciate the kind words, and it’s great to know the products arrived exactly as ordered and within a timeframe that worked for you. Thanks again for choosing us - we’d love to help with the next one.

Posted 1 month ago

Promotion Products is rated 5.0 based on 1,740 reviews