Promotion Products Reviews

Name: Promotion Products
Address: Shop 6B/1-5 Queens Rd, Everton Hills, Queensland
Rating: 4.96

5.0 Rating 1,231 Reviews

100 %

of reviewers recommend Promotion Products

About Promotion Products:

Looking for the best Promotional Merchandise in Australia? Promotion Products has you covered. With more than two decades of experience and countless five-star reviews, we offer a hassle-free way to get your logo on clothing, pens, drink bottles, and other premium promotional products.

Our Brisbane-based team ships quickly nationwide and upholds ISO 9001/14001 and Net Nada Carbon Offset certifications. Samples, digital proofs, and friendly customer service come standard, helping you impress your audience.

Get a free quote today to get started.

Visit Website

Phone:

1300303717

Email:

sales@promotionproducts.com.au

Location:

Shop 6B/1-5 Queens Rd,
Everton Hills
Queensland
4053

Write Your review

Tell us how Promotion Products made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Promotion Products 5 star review on 27th March 2026

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We are very happy with our printed mugs Danielle was excellent to deal with, no issue was a problem Everyone we dealt with went out of their way to ensure the product was of the highest quality and our logo was perfect”

Helpful Report

Posted 2 months ago

Really appreciate it, Dave. Danielle worked hard to get everything spot on, and we’re so glad you’re happy with the result. Looking forward to next time!

Posted 2 months ago

“We went to Promotion Products after a poor customer service experience with our previous provider. Gui was great to deal with and was quick and efficient with his communication and service. The product has now arrived and we are very happy with it. Thanks!”

Helpful Report

Posted 2 months ago

Cheers, Nina - it’s fantastic to know Gui’s support made a difference. We’re so glad the product turned out well and are ready for the next one when you are!

Posted 2 months ago

“My previous experience i ordered from promotion products for work late 2025 and I was grateful enough to had been working with Lauren Aughton from promotion products to guide me to get the best products and help me find exactly what we were looking for. I highly recommend promtion prodfucts and Lauren for assistance. Cheers CEG/ISEP- SA”

Promotion Products 5 star review on 20th January 2026

Helpful Report

Posted 2 months ago

Appreciate the lovely feedback, Shaniah - great to hear Lauren’s support made all the difference. Looking forward to working with you again soon!

Posted 2 months ago

“From day 1 until delievery 10 days Nipun was fantastic to deal with, from design suggestions, mock set ups and more, we will definetly be ordering again thanks to his customer service. We were very impressed about his suggestion to greate boxes for participants to write their names on, something we hadnt even considered”

Promotion Products 5 star review on 19th January 2026

Helpful Report

Posted 2 months ago

Appreciate the great feedback, Mitchell. It’s fantastic that Nipun’s support made the process so smooth from start to finish - we’ll be ready for your next project!

Posted 2 months ago

“Huge thanks to Joel Enright for his outstanding support on a decent sized branded confectionary order that I needed rather last-minute. Joel was friendly, very responsive, and easy to work with. He ensured the order was sent to production before the Christmas shutdown, and had our Summer Racing Carnival lolly bags and mints delivered in perfect time. I couldn’t have asked for a smoother or faster turnaround, and I look forward to working with him again in the future.”

Helpful Report

Posted 2 months ago

Lovely to hear, Tash. Thank you so much for taking the time to share your experience. We’re thrilled the lolly bags and mints were a success and that Joel could get everything sorted ahead of the break. Can’t wait to help again soon!

Posted 2 months ago

“Yvonne was very professional and helpful throughout the whole process and the products were top quality”

Helpful Report

Posted 2 months ago

Thanks for the lovely review, Paul! It’s great to know you had a smooth experience and loved the quality. We’re looking forward to next time!

Posted 2 months ago

“Thank you Danielle Nicholson, we appreciate all your assistance with our order. All your help and guidance and the last minute chage of delivery address, your service was outstanding.”

Helpful Report

Posted 2 months ago

Appreciate the kind words, Micah - Danielle was glad to support you every step of the way. We can’t wait to work with you again soon!

Posted 2 months ago

“Thanks Anthea for all your help with our order. I’m glad I chose Promotion Products as the whole process was excellent, your service was amazing and the delivered product was all that we hoped it would be. Will definitely be in touch again when we need to place another order.”

Helpful Report

Posted 2 months ago

Appreciate the kind words, Lance - so glad everything ran smoothly and the products delivered exactly what you needed. We’ll be ready for the next one!

Posted 2 months ago

“Good Quality and good price! Lauren helped us a lot during all the process and the print of our logo was done perfectly.”

Helpful Report

Posted 2 months ago

Great to hear, Arrate! Lauren enjoyed working with you and we’re thrilled everything turned out perfectly. Looking forward to the next round!

Posted 2 months ago

“I highly recommend Promotion Products. I am so happy with the entire process from initial enquiry to recieving order. Rachelle was super easy to work with, so helpful and was always so quick to respond to all my questions and design requests. she was amazing! Will definately be using Promotion Products again in the future.”

Helpful Report

Posted 2 months ago

Really appreciate the recommendation, Sonia. Great to know Rachelle made everything easy and stress-free. We’ll be here when you’re ready for the next one!

Posted 2 months ago

“The team at Promotional Products were fantastic. From the first quote request, they demonstrated genuine investment in helping us achieve the outcomes we were after. Our Account Manager, Joel, was a dream to work with, and when he was on leave, his team didn’t miss a beat. Our emails and queries were answered quickly, and nothing was ever too much trouble. The product was delivered on time and exactly to brief.”

Helpful Report

Posted 2 months ago

Thanks so much for the great feedback! Joel and the team will be so pleased to hear this. We’re thrilled everything arrived on time and exactly as expected. Looking forward to your next project!

Posted 2 months ago

“My experience dealing with Promotion Products was extemely pleasant. There was regular contact with Rachelle and the team who initially did our bucket hats for an event we hold annually at Corowa. They were able to quickly produce a hat which had a design on the front and 3 logo's from our supporters on the back. The second project was magnetised stubby coolers. From the decision to make them to the finished product it only took a matter of a couple of weeks. There have already been orders for the coolers as many of the people purchasing want to keep their cooler as a memento and also be able to put them on their fridge, car etc.”

Promotion Products 5 star review on 15th January 2026

Helpful Report

Posted 2 months ago

Thank you so much, we really appreciate your kind words, Jan. Great to hear the stubby coolers are already proving popular, and the bucket hats came together nicely. We’ll be ready to jump in again next time!

Posted 2 months ago

“The branded merchandise we ordered looks absolutely fantastic! I’m so impressed with the quality and how professional everything turned out. Working with Rachelle was an absolute pleasure, she went above and beyond to make the process smooth and stress-free. She was incredibly helpful, quick to respond, and made sure every detail was taken care of. It really felt like nothing was too much trouble. I couldn’t be happier with the experience and highly recommend Promotion Products for anyone looking for great products and outstanding service! :-)”

Helpful Report

Posted 2 months ago

What a lovely review, Hayley - thank you so much, we really appreciate you taking the time to share your experience! So pleased you’re happy with the merch and service. Rachelle’s looking forward to working with you again next time.

Posted 2 months ago

“Nipun was a pleasure to work with—responsive, helpful, and incredibly easy to deal with. The whole process was smooth and efficient, and the quality of the promotional products was excellent. Highly recommended.”

Helpful Report

Posted 2 months ago

Great to hear everything went smoothly and the quality impressed! We’ll pass on your feedback to Nipun and can’t wait to assist with your next order.

Posted 2 months ago

“Fantastic experience from start to finish thanks to Joel E. I ordered 800+branded mints and car fresheners for our conference goodie bags and loved the final products. Great sleek quality, smooth ordering process and easy communication. Highly recommend for promotional products - I will definetly use again!”

Helpful Report

Posted 2 months ago

Awesome to hear, Charlie - really glad everything ran smoothly and the products suited your conference needs perfectly. Looking forward to working together again soon!

Posted 2 months ago

“Exceptional service, very professional and prompt with replying with any queries. I would hestitate to use this company again.”

Helpful Report

Posted 2 months ago

Lovely to hear this, Sherrie. Thanks for taking the time to share your experience. We’ll be ready to assist with your next project when it comes around!

Posted 2 months ago

“Yvonne and the team at Promotion Products were so easy to work with. They helped ensure we had the right product for our event, took care of the design process and were also able to fulfil our order within a short timeframe. Super easy, and the bags are perfect!”

Helpful Report

Posted 2 months ago

Really appreciate the lovely feedback, Katelyn. So glad the bags hit the mark and everything came together smoothly. We’ll be here when you're ready for the next one!

Posted 2 months ago

“Excellent service by Rachelle at Promotion Products and the products (hats and caps) were great quality and the printing was perfect!”

Helpful Report

Posted 2 months ago

Thanks for the awesome review, Ryan. Rachelle will be chuffed to hear this! It was a pleasure getting those caps and hats sorted for you - bring on the next project!

Posted 2 months ago

“Order some bottle openers for our hotel over christmas time, found the online process easy enough, and thier sales team where quick to respone with questions to advance our needs. Once all the details where finalised, the package was sent a couple of days later. Very happy with was sent and we will be returning as customers..”

Helpful Report

Posted 2 months ago

Thanks so much for taking the time to share this Mitchell, really appreciate your feedback! Glad the team could respond quickly and get everything sorted in time for Christmas. Looking forward to working with you again soon.

Posted 2 months ago

“Throughout 2025 I had numerous excellent experiences of the professionalism, timeliness, care and attention that the Promotion Products staff gave to me, my team, and our needs. I was thuroughly impressed with the exceptional service provided, the flexibility of the team, and the quality of the products and services. I look forward to many oppurtunities to work with Promotion Products in the future.”

Helpful Report

Posted 2 months ago

Cheers Thomas! It means a lot to hear how consistently positive your experience has been. The team has loved supporting your projects and we’re excited for what’s to come!

Posted 2 months ago

Promotion Products is rated 5.0 based on 1,231 reviews