Promotion Products Reviews

Name: Promotion Products
Address: Shop 6B/1-5 Queens Rd, Everton Hills, Queensland
Rating: 4.96

5.0 Rating 1,105 Reviews

100 %

of reviewers recommend Promotion Products

About Promotion Products:

Looking for the best Promotional Merchandise in Australia? Promotion Products has you covered. With more than two decades of experience and countless five-star reviews, we offer a hassle-free way to get your logo on clothing, pens, drink bottles, and other premium promotional products.

Our Brisbane-based team ships quickly nationwide and upholds ISO 9001/14001 and Net Nada Carbon Offset certifications. Samples, digital proofs, and friendly customer service come standard, helping you impress your audience.

Get a free quote today to get started.

Visit Website

Phone:

1300303717

Email:

sales@promotionproducts.com.au

Location:

Shop 6B/1-5 Queens Rd,
Everton Hills
Queensland
4053

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Promotion Products 5 star review on 7th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Danielle Robinson was our contact point for Promotion Products. At all times, Danielle was extremely helpful. Danielle was quick to respond with our requests and always kept us informed of the process and timeline. We have no hestitation in utilising your services again or referring clients to your website. Customer service on our first experience has been exceptional. Gail, Arcos Suppliers P/L.”

Helpful Report

Posted 1 month ago

Appreciate the feedback, Gail! Danielle really enjoyed supporting your order and keeping things on track from start to finish. Great to hear the service hit the mark - looking forward to next time.

Posted 1 month ago

“I contacted Promotion Products to create custom logo packets of Skittles for a work event, and the process was incredibly easy! Nipun reached out to me right away and was super efficient in explaining the process and timeline. Everything was quick, smooth, and hassle-free. I’m so grateful for Nipun’s excellent service, he kept me updated every step of the way and even checked in once I received the order to make sure I was happy with how the product turned out. Nipun will definitely be my first point of contact for any upcoming orders! Outstanding experience!”

Helpful Report

Posted 1 month ago

Brielle, this is awesome to hear! Nipun loved working on your Skittles project and making sure everything landed just right. We’re excited to help again when the next one comes up.

Posted 1 month ago

“I had such a great experience working with Anthea at Promotion Products. She was super easy to deal with from start to finish. I came in with absolutely NO vision, and she helped create everything effortlessly. We ordered calendars as Christmas gifts for our customers and they turned out amazing. perfect little gift fillers! The whole process was smooth, fast, and stress-free. Highly recommend Anthea and the team!”

Helpful Report

Posted 1 month ago

Appreciate the kind words, Tammy! Anthea really enjoyed working with you and helping shape the vision. Stoked the calendars were a hit - can’t wait to work with you again.

Posted 1 month ago

“We had an excellent experience working with Nipun De Silva, our Account Manager. He is extremely professional, responsive, and ensured that our marketing materials — custom tote bags and laser-engraved pens with our company logo — were processed and delivered much faster than expected. Despite the short time frame for our event, Nipun managed everything efficiently and kept us updated throughout. The quality of the products and service exceeded our expectations. Highly recommended Promotion Products for anyone looking for reliable and timely support with marketing material supplies!”

Helpful Report

Posted 1 month ago

Thanks for the fantastic review Bhargav! Nipun will be wrapped to know his quick turnaround and clear communication made such an impact. We’re so glad the tote bags and pens worked out well - hope to partner with you again soon.

Posted 1 month ago

“Great service from Rachelle, reasonably priced products, and super fast both with the logo artwork mock up, production time and delivery. We chose coffee keep cups for our promotion, they turned out really well.”

Helpful Report

Posted 1 month ago

Thanks, Hariet! Rachelle will be thrilled to hear this - she’s a star at keeping things moving quickly and smoothly. Love that the keep cups turned out so well. Can’t wait to help with your next one.

Posted 1 month ago

“Nipun was great to work with. He answered all our questions promptly and delivered the mock-up images to an excellent standard. The service was outstanding.”

Helpful Report

Posted 1 month ago

Really glad to hear you had such a smooth experience, Joel. Nipun takes pride in being prompt and getting the details right. Can’t wait to team up again on your next project!

Posted 1 month ago

“We decided to print some promotional items with Promotion Products because we found their website comprehensive, full of options, and very easy to use. Not only was the production process smooth, but the customer service — especially from Nikki — was outstanding: efficient, attentive, and always keeping us updated on the timelines. We received the products on time, with great quality and excellent print results. Silvia, from www.Fileroom.com”

Helpful Report

Posted 1 month ago

Hi Silvia, really appreciate your thoughtful feedback! Fantastic to know Nikki kept you updated and that the final products turned out just right. We look forward to next time!

Posted 1 month ago

“Smooth order service, great communication from customer service representatives and delighted with the high quality items, which were delivered on time and without complication- will use again, thank you!”

Helpful Report

Posted 1 month ago

Hi Sarah, really appreciate the kind words! Great to know everything arrived on time and the team kept you well informed throughout. We'd love to work with you again soon.

Posted 1 month ago

“Our company has been working with Promotion Products for years, and so have our 90 franchisees. We regularly order our event and everyday merchandise through them and have only ever heard great feedback. We just send them links to the merch they want from their website, request preferences for colour, quantity, and send it over to our amazing account manager Joel. Our most recent order was for one of our franchisees who only had three weeks before their event, and within that deadline we had to go through artwork creation to product selection, mockups, approvals, production, and delivery... and PP absolutely delivered! Our franchisee ordered 100 units each of cups, pens, bags, and notebooks, and it all arrived right on time - our franchisee was very happy with the output! HUGE thanks to Joel for making it happen within such a tight deadline. Absolute legend! :D”

Helpful Report

Posted 1 month ago

Thanks so much, Yazmine! We’re so grateful for your continued support over the years and thrilled that Joel could pull everything together for the franchisee’s event, tight deadlines and all! He’ll be chuffed to hear your feedback!

Posted 1 month ago

“We bought merch for our small not-for-profit, and we were very happy with the products - key ring torches, bags, pens and sticky note pads. The ordering process was easy with support from Joel, who helped us with an NFP discount and made sure our order was processed quickly ready for an upcoming event. We liked the eco friendly product options. We will definately use Promotion Products again.”

Helpful Report

Posted 1 month ago

Really appreciate the feedback, Jo! Fantastic to hear the eco-friendly options and Joel’s support made everything easy. We’ll be here whenever you need us next.

Posted 1 month ago

“Service was fantastic & very quick.”

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Posted 1 month ago

Thanks Louise! Fantastic to know the process was smooth and fast, we’ll be ready to help again whenever you need.

Posted 1 month ago

“We ordered custom snack pouches to use as gifts for our students, and they turned out absolutely beautiful! The quality and attention to detail were perfect. It’s always such a pleasure working with you - so professional, creative, and easy to communicate with. Highly recommend!”

Helpful Report

Posted 1 month ago

Thanks Hilli! We’re so happy to hear the snack pouches were a success and that working together continues to be such a great experience. Looking forward to next time!

Posted 1 month ago

“Lauren was a pleasure to work with when ordering seed bookmarks for our event. They were incredibly helpful, clearly explained the available varieties, and made sure our order arrived on time. It was also wonderful to learn that a tree would be planted as part of our purchase. Overall, a lovely and seamless experience.”

Helpful Report

Posted 1 month ago

Hi Aykut, really appreciate the thoughtful feedback! Great to hear Lauren guided you through the seed bookmark options and that everything arrived right on schedule. Hope we can help again soon.

Posted 1 month ago

“Products were great and Lauren was great to deal with. Very good communication.”

Helpful Report

Posted 1 month ago

Delighted to hear everything went well and that Lauren provided such good support throughout. We’ll be ready to help again whenever you need!

Posted 1 month ago

“We as a school sports department ordered branded water bottles as part of a gift, Danielle was amazing to work with even with us changing our minds a few times, it was asmooth process from designing and delivery. We are extremely Happy.”

Helpful Report

Posted 1 month ago

Valerie, thanks for the lovely review! Great to know Danielle helped make things simple and that the bottles were a hit, hope the gift was well received! Look forward to next time.

Posted 1 month ago

“Henrique was very helpful from start to finish, provided me with a quote promptly, several options of how the final product would look were provided, and i then received my products very quickly, will definitely order from here again. thankyou”

Helpful Report

Posted 1 month ago

Appreciate you taking the time, Sharon! It’s great that Henrique’s prompt help and the fast delivery hit the mark. We’ll be here for your next project!

Posted 1 month ago

“Super easy to work with to perfect our design, the turnaround time was super impressive also. Yvonne was really helpful with helping me track delivery, sending regular updates along the way”

Helpful Report

Posted 1 month ago

Thanks so much, Zoe! We’re thrilled to hear everything went smoothly and that Yvonne could keep you updated along the way. Appreciate you taking the time to share your experience! Looking forward to next time.

Posted 1 month ago

“The team at Promotion Products, especially Tracy, were a delight to deal with. She followed up promptly, was super friendly and everything was delivered on time, looking great. Definitely recommend them and will use their business again for future orders.”

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Posted 1 month ago

Appreciate the lovely review, Marie. Tracy will be stoked her support stood out, we’re here whenever you're ready for the next round!

Posted 1 month ago

“We sent our artwork ideas to Promotion Products for our student Hi Viz vests. Tracy came back to us with amended artwork and it looked amazing!! Communication was great, questions were always answered straight away. We now have our student hi viz vests and they look amazing!! Thank you Tracy :-)”

Helpful Report

Posted 1 month ago

Great to hear, Pamela! Tracy’s always happy to jump in with ideas and make it all come together - we’re so glad you’re pleased with the result and are here to help next time.

Posted 1 month ago

“Jade was a pleasure to speak to, and fast with her communication getting back to me. I am very happy with my overall experience and our purchase of our large quantity of Lunch Bags for all our staff. Thank you Jade.”

Helpful Report

Posted 1 month ago

Hi Amanda, really appreciate your kind words. Jade enjoyed working with you and will be so pleased to know everything went well - we’d love to help again!

Posted 1 month ago

Promotion Products is rated 5.0 based on 1,105 reviews