“When I applied for a loan what I ended up with was completely different. This was decided before my application was given to the agents. Without going into too much personal detail, the agent arrived with 10% of what I actually asked for. The agent stated (as did their manager) that that's all I apparently requested. When looking back through the emails at no stage did it say I was being offered a lower amount then requested until I found an email attachment which had a much lower amount on. That said, the agent was fantastic, lovely and very helpful but I can't give more than three stars because I ended up with considerably less than I requested and I wasn't clearly informed about this until the agent arrived.”
“Given provident 5strars because of how quickly you approved my loan application also how much I needed. The man who came to my home was very helpful. thankyou”
“Really friendly.. down to earth people.. my door step agent is really nice and makes me feel like valued.. I will recommend and will continue to use your services”
“A very efficient service, from my initial enquiry all the way to completing the application & receipt of the cash. The consultant, *personal information removed by Feefo*, was prompt & professional throughout.”