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Pure Lakes Reviews

4.9 Rating 2,252 Reviews
99 %
of reviewers recommend Pure Lakes
4.9
Based on 2,252 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Pure Lakes Reviews
Pure Lakes 5 star review on 25th June 2026
DK SIMM
Pure Lakes 5 star review on 20th February 2025
Ruth Hall
Pure Lakes 5 star review on 27th June 2023
Anonymous
Pure Lakes 5 star review on 21st June 2023
Deirdre Knibbs
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 17th September 2022
Amy Mills
15
Anonymous
Anonymous  // 01/01/2019
Lovely products, light scent to hand and body cream just right and not at all greasy.
Helpful Report
Posted 9 months ago
Love the lavender bubble bath it’s beautiful
Helpful Report
Posted 9 months ago
I absolutely love this range especially the face oil. I usually call in in person when I’m visiting the Lakes but this time I was running out so I used your online refill service. What a great experience! Really quick turnaround and very easy to get the order number online. A big thank you and hopefully see you in person in April
Helpful Report
Posted 9 months ago
Love all fragrances! Came across these products whilst on holiday on The Lakes and sought out the supplier to stock up before coming home. Have since had my candle refilled and about to send my second for the same treatment. Lovely, friendly staff and amazing products.
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Posted 9 months ago
Excellent service, easy to order, received goods the following day.
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Posted 9 months ago
First time we’ve bought on line from Pure Lakes and we were very happy with the service.
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Posted 9 months ago
I would give six stars if I could. Quality of service and speed of delivery are impeccable. The products are fantastic. Definitely shop here - you won't regret it.
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Posted 9 months ago
Fantastic! Love the products I have bought. Fab customer service and reducing waste too using the refill service - thanks so much!
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Posted 9 months ago
Fantastic products created in our own fair land of England, using natural ingredients, whilst also being mindful of the environmental impact. Great products with a conscience.
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Posted 9 months ago
My favourite hand sanitiser and body lotion, recieves so many compliments and lasts so long. Highly recommended.
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Posted 9 months ago
The customer service was second to none. Gareth in particular was very helpful. Our niece loved the products and they arrived much earlier than I had anticipated. Looking forward to visiting the shop asap. Thank you. Diane
Helpful Report
Posted 9 months ago
I ordered hand wash x 2 Pure Lakes Rose and Geranium This is a beautiful product which cleanes the hands without the nasty dehdrating feeling left by other hand washes My hands felt clean , smooth and moisturied and a gentle arome of rose and Geranium This wash is perfect for my kitchen to remover the smell of onions garlic etc
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Posted 9 months ago
Bought the lovely candle as a gift for my mum one year on from my dads passing. She absolutely loved it and it cheered her up. She loves the lemon grass scent and over the past year I have bought her the handwash, shower gel, hand soap and hand lotion. These products are kind and gentle on your skin and smell divine. Plus they make excellent gifts.
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Posted 10 months ago
I use your face oil and skin exfoliation , they are the best I have ever used . Thank you
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Posted 10 months ago
Lovely cleanser. My all time favourite. Arrived really quickly.
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Posted 10 months ago
Great Produkts and fantastic service. Had a slight problem with my delivery, which was resolved immediately. Highly recommend Pure Lakes.
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Posted 10 months ago
Exceptional service and wonderful products. You know, I had forgotten what genuinely great service looks and feels like. I emailed Gareth to enquire about a product and the response was so fast and personal that i will be a loyal customer in future. The sweet basil and orange product has a wonderful zesty smell which lasts on the hands. Top class all round.
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Posted 10 months ago
Incredible products, brilliant ethics, and amazing service. Pure Lakes is absolutely wonderful and this order has not disappointed. The orange and sweet basil scent is heavenly! Thank you very much!
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Posted 10 months ago
Lovely company to deal with. Items arrived in good time and they were well packed.
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Posted 10 months ago
Excellent service as usual. Bulk buying as cannot travel to refill anymore. Excellent value and top class products. Congratulations on all your well deserved awards.
Helpful Report
Posted 10 months ago
Pure Lakes is rated 4.9 based on 2,252 reviews