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Pure Lakes Reviews

5.0 Rating 2,297 Reviews
99 %
of reviewers recommend Pure Lakes
5.0
Based on 2,297 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Pure Lakes Reviews
Pure Lakes 5 star review on 20th February 2025
Ruth Hall
Pure Lakes 5 star review on 27th June 2023
Anonymous
Pure Lakes 5 star review on 21st June 2023
Deirdre Knibbs
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 17th September 2022
Amy Mills
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
14
Anonymous
Anonymous  // 01/01/2019
“Heaven in bottles, the smell alone is enough to keep me buying but the face oil was something else. A company with true authenticity, great service and first class service.”
Helpful Report
Posted 11 months ago
“Looks very nice but not opened yet as it is a Christmas present. Thanks for sorting out the delivery mistakes by your couriers. 1st delivery didn't arrive but second did on time. 1St delivery then arrived after been stuck in Preston for a week or more.”
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Posted 11 months ago
“Love this company. I buy shampoo, conditioner and Aromatherapy Blenda. Fast delivery and products are so fresh - great quality.”
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Posted 11 months ago
“Everything I order smells wonderful. I love the products and I love their sustainability approach. I use the refill service for mouistruiser, face wash and diffuser - it's all very easy and quick to use. Thank you :)”
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Posted 11 months ago
“The shower gel and body lotion in grapefruit and lemongrass was superb. Will buy again.”
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Posted 11 months ago
“I love to buy quality local produce. Pure Lakes fits that bill and I can pick up my orders from Plumgarths when I am passing, which means no added postage costs. Win Win!”
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Posted 11 months ago
“Purchased the diffuser fragrance and soap and hand cream having stayed in the Lakes where the hotel used the products in its rooms. Love the fragrance and it’s as good as known high brand products on the market . I can smell throughout the house. Highly recommend and love the refill service.”
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Posted 11 months ago
“Bought 2 products for a gift. Very well received.”
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Posted 11 months ago
“Amazing product. Works really well and smells incredible”
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Posted 11 months ago
“I love all the products I've bought from Pure Lakes! They smell beautiful, and the new refill pouches use 60% less plastic, which is a real bonus”
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Posted 11 months ago
“Love love love lemongrass and grapefruit hand sanitiser since i found it on a trip to the lakes about 5 years sgo. I bought a bulk batch for the tables at a 30th wedding anniversary do and none were left over. Family and friends love it. Since then I have bought in bulk and have moved to the bigger bottle which i use to refill the smaller ones that i have retained. Lovely product. I hope it continues. 8”
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Posted 11 months ago
“Beautiful hand soap that smells amazing but is gentle on my hands.”
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Posted 11 months ago
“I love Pure Lakes. Wonderful quality and gorgeous natural scents, very gentle on the skin. Thank you!”
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Posted 11 months ago
“Lovely products and so easy to chat to when i wasn't sure how to order creams without packaging , so I ordered over the phone since extra too! I'll be stocking up on my November trip to the Lakes .”
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Posted 11 months ago
“...the most beautiful and ethereal fragrnace...transporting me straight back to the wonderful Lake District even when I'm in my kitchen in Hertfordshire!!!”
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Posted 11 months ago
“Used products on the Langdale estate and purchased products after getting home from holiday.”
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Posted 11 months ago
“I love these products- and always use them”
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Posted 1 year ago
“I placed an order and forgot an item. After a quick email to pure lakes I was sent a payment request and the parcel was already in the post! Very quick and efficient service. Love the fact that the product is super local and refillable. We use it in our holiday let too. The products smell amazing!”
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Posted 1 year ago
“Love the gorgeous scent of the body range Always appreciated gifts as well.”
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Posted 1 year ago
“All the products I have bought from Pure Lakes are excellent. Great customer service and fast delivery. Will definitely be buying more products in the future.”
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Posted 1 year ago
Pure Lakes is rated 5.0 based on 2,297 reviews