Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.95

5.0 Rating 2,116 Reviews

99 %

of reviewers recommend Pure Lakes

5.0

Based on 2,116 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dry skin balm is a life saver for eczema cracked and itchy skin. It's nourishing, soothing and easily absorbed. We love your efficient refill service. Thank you”

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Posted 8 months ago

“Beautiful products, and fantastic customer service with speedy delivery.”

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Posted 8 months ago

“We love the lemongrass and grapefruit scent fresh and brings back memories of Asia”

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Posted 8 months ago

“I discovered Pure Lakes while on holiday in Far Sawry. I have struggled with my sensitive skin for a couple of years and have spent a fortune on creams and potions to no avail. Having used Pure lakes for 5 months I won’t ever buy anything else. The red patches on my face have gone, my rosacea has calmed down. Not only that, the refill service is excellent. Thank you so much for your wonderful products and service.”

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Posted 8 months ago

“Found this on holiday last year it has relieved me knees and back really well.No nasty smell”

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Posted 8 months ago

“Gorgeous. Only thing is I was able to write a message, which I did to my husband from our time in Ambleside and it didn’t say it :( but apart from that, it’s perfect xx”

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Posted 8 months ago

“I really love your products and the fact that it’s all naturally made is remarkable, not the cheapest but excellent quality, have recommended you on several occasions”

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Posted 8 months ago

“I have bought products from them before. The fragrance of lavender and chamomile is my favourite and endures for over a day. The ordering online is easy and quick to do. It arrived 3 days later and well packaged. The communication is thorough. A good company to do business with.”

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Posted 8 months ago

“Very pleased with my purchase of soap”

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Posted 8 months ago

“I have purchased approx £200 of Pure Lakes products, hand cream , dry skin cream , facial oil , foot balm , muscle cream because I love all the products . My hands never feel dry anymore & the fragrances are devine.”

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Posted 8 months ago

“I am struggling to understand the process of buying additional liquid for the diffuser. Can I buy a litre on line or do I have to pick it up from the coffee shop in kendal”

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Posted 8 months ago

“Claire and Gareth are always very helpful if you need to get in touch. Wonderfully scented, natural products. Speedy delivery. Many thanks.”

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Posted 8 months ago

“Very happy with my cleanser and lotion from Pure Lakes. Both smell lovely and are very gentle on the skin. My order also arrived really quickly.”

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Posted 8 months ago

“Quick delivery lovely scent of items”

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Posted 8 months ago

“Wonderful products quick delivery”

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Posted 8 months ago

“Delightful products and honestly made in Cumbria. I came across you whilst staying at Far Sawley although I had bought your products before it was a treat to see exactly where they are made. I bought several products recently as birthday presents for good friends. I don't buy them for myself as my son stocks me up birthdays and Christmas!”

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Posted 8 months ago

“Absolutely brilliant and I'd recommend them!”

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Posted 8 months ago

“Love the fact that I can now drop off and collect refills at Rinaldos”

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Posted 8 months ago

“Wanted to simplify my facial routine, I've always used more natural products but found that my skin still felt like it needed a drink! Bought the soap free cleanser,neroli rosehip facial oil and neroli hydration cream and my goodness what a difference it has made my skin feels hydrated...even first thing in the morning! Also love that the products are made in my most favourite place in the world ....Well done Pure Lakes👱‍♀️❤️”

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Posted 9 months ago

“Love the difusser and thank youn for replacing the damaged item so quickly.”

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Posted 9 months ago

Pure Lakes is rated 5.0 based on 2,116 reviews