Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.94

4.9 Rating 2,160 Reviews

99 %

of reviewers recommend Pure Lakes

4.9

Based on 2,160 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

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“I discovered Pure Lakes whilst staying at the Brimstone Hotel on holiday from the Highlands & loved it straight away. Ordered the Grapefruit & Lemongrass hand wash & hand & body lotion when I found I could buy it online. It smells so fresh. I also bought the Rosewood & Black Pepper hand wash & hand & body lotion to try and is equally lovely. Delivery was quick, easy & efficient.”

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Posted 5 years ago

“We first came across pure lakes products in a hotel when we visited the lake district. My husband love them so much that we drove around several shops trying to get the products we liked, eventually coming across their premises when doing a tour of a local brewery. The staff we lovely, informative and really helpful. We left with a bag full of items that my husband has loved. This is our third purchase from pure lakes and my husband continues to rave about their products. There hasn’t been one that he has not been impressed by. The hand lotions smell amazing and last longer than you expect as do the soaps. 5* company with 5* products.”

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Posted 5 years ago

“Purchased Grapefruit & Lemongrass Hand Sanitiser which I would highly recommend - kind to my hands and a clean, citrus fragrance”

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Posted 5 years ago

“I love the products. They are gentle, not acidic and don't have an overpowering smell.”

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Posted 5 years ago

“Wow my skin feels amazing, definitely PURE ingredients. Highly recommended. Great customer service.”

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Posted 5 years ago

“Asked if 2 of the items could be packaged separately as a gift. Came in a lovely box free of charge which could be wrapped more easily. Thank you”

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Posted 5 years ago

“Wonderful! Thank you so much.”

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Posted 5 years ago

“Gorgeous scents in quality products enhanced with simple, attractive packaging. Great for presents & in C19 times makes all the cleansing a pleasure.”

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Posted 5 years ago

“Pure Lakes moisturizer is my must have so I order three at a time to make sure I don’t run out. The smell is wonderful and it soaks into the skin a treat - my knees are benefiting tremendously. I would recommend it to anyone and everyone.”

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Posted 5 years ago

“After visiting the shop while on holiday a few years ago, my wife regularly buys Chamomile, Calendula & Hyaluronic Acid Hydrating Hand Balm which she says is a lovely product and the best of it's kind she has found. Service has always been good too.”

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Posted 5 years ago

“Product was a gift for my parents, they were really pleased”

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Posted 5 years ago

“Gentle and effective the dry skin cream is the best we have used. Very nourishing for eczema and cracked skin.Friendly, helpful folk. Thoughtfully made and packaged products which can be refilled.”

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Posted 5 years ago

“Great service, quick delivery, amazing products.”

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Posted 5 years ago

“I have bought grapefruit and lemongrass hand sanitizer .It absorbs quickly and has a very clean and fresh smell.”

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Posted 5 years ago

“Fabulous products, great customer service. Fast delivery. A great company to deal with.”

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Posted 5 years ago

“I’m a new customer to Pure Lakes...but will definitely be buying again. Very fast delivery and I like the idea of less packaging and a refill option. Excellent moisturiser at a good price. Very pleased”

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Posted 5 years ago

“I’ve used various Pure Lakes products and they are all lovely, wonderful fragrances. I’ve never been disappointed.”

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Posted 5 years ago

“Absolutely love the products.. after using the hand sanitiser at my hairdressers I purchased 2 one for me and one for my holiday cottage! Aswell as hand soap cause I love the smell. Thankyou”

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Posted 5 years ago

“Wanted to write a review and give five * as the service from the company has been excellent! We wanted to buy a small gift for our own staff members prior to reopening our own Cumbria business and Pure Lakes were especially helpful providing a small free gift of their own. Many Thanks”

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Posted 5 years ago

“Gorgeous products, they feel very luxurious & the scent is divine. Fantastic service too!”

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Posted 5 years ago

Pure Lakes is rated 4.9 based on 2,160 reviews