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Pure Lakes Reviews

5.0 Rating 2,118 Reviews
99 %
of reviewers recommend Pure Lakes
5.0
Based on 2,118 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Pure Lakes Reviews
Pure Lakes 5 star review on 20th February 2025
Ruth Hall
Pure Lakes 5 star review on 27th June 2023
Anonymous
Pure Lakes 5 star review on 21st June 2023
Deirdre Knibbs
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 17th September 2022
Amy Mills
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
14
Anonymous
Anonymous  // 01/01/2019
We were on holiday in the Lake District and the B & B we stayed at used your products and I liked them so much I ordered some for myself and as a present for my niece
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Posted 3 years ago
I bought the soap with the hand cream for my friend as a birthday present and she loved them. I had received the soap as a Christmas present and found the fragrance so refreshing. I would recommend this product which was easy to order on line and promptly delivered.
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Posted 3 years ago
Love the two products I buy regularly from you - as an anosmic I can actually smell them which is a real bonus. The recycling scheme is brilliant and works seamlessly with a quick turn around. Highly recommend.
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Posted 3 years ago
Beautiful and natural products. My skin always feels so soft and well nourished after using the facial hydration creams. The refill service is an excellent idea and a friendly welcome and great service when I called into the workshop recently, to get my refills. Thank you!
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Posted 3 years ago
Beautiful, delicate fragrance.
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Posted 3 years ago
I have been trying to locate this company for 3 years as I had forgotten the name so I could buy the Grapefruit and Lemon Grass Shower Gel and Body Lotion. I finally found it and ordered some oooh im so happy it smells so fresh and clean and leaves my skin soft and supple - I love it.
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Posted 3 years ago
Thanks for a great product and great service.
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Posted 3 years ago
Excellent products. Excellent customer service. Really happy with being a customer to a great brand. Thank you!
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Posted 3 years ago
Inspired by our stay at Brimstone hotel, langdale, who use Pure Lakes products in their rooms and spa. Needless to say my wife was thrilled when I got some for her birthday, and they smell amazing! Love the re-fillable option too 5*
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Posted 3 years ago
Great service from Gareth at Pure Lakes!
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Posted 3 years ago
No despatch notification but items were received well packed and in good time.
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Posted 3 years ago
I love Pure Lakes, I have quite a few products now, all very natural and very effective.
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Posted 3 years ago
Amazing service and product quality is exceptional 😀
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Posted 3 years ago
I used the post and refill service,great idea and super way to reuse containers. My order was returned to me the next day,so super service as well.
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Posted 3 years ago
The products are just beautiful with the most wonderful fragrances and the refill service is a great idea. Of all the sleep sprays out there the Pure Lakes product seems to work for me. I've purchased Reed diffusers, body washes and lotions and have been delighted with them all.
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Posted 3 years ago
Excellent products with a wonderful fresh scent, that lasts. Love the smooth texture and feel of the hand and body lotion. Great idea to sell without the box.
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Posted 3 years ago
Just wonderful.
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Posted 3 years ago
Great friendly team. I was able to call into the office as i live locally. Love the products and I will continue to use them.
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Posted 3 years ago
Customer service was superb. Big shout out to Gareth! I love my reed diffuser. Thank you so much.
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Posted 3 years ago
I was introduced to Pure Lakes products at a recent hotel stay and was immediately impressed. First the fragrance hits you in a calming way and then the pure luxury of the products on my hair and skin was beautiful. I’m addicted, even bought some for my best friend.
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Posted 3 years ago
Pure Lakes is rated 5.0 based on 2,118 reviews