Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.95

5.0 Rating 2,118 Reviews

99 %

of reviewers recommend Pure Lakes

5.0

Based on 2,118 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Pure Lakes 5 star review on 20th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love pure lakes products and great customer service will definitely buy again”

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Posted 3 years ago

“Pure Lakes are a small family business, they are very helpful and efficient. I place an order and it’s delivered within 3 days.”

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Posted 3 years ago

“Absolutely love all the Pure Lakes products. I have been using the soap free cleanser, eye cream and face moisturiser for about 6 months and all are making such a difference to my skin. Looking and feeling so much softer and healthier! I’ve also recently purchased the hand and foot cream. Both have a rich moisturising effect as I spend a lot of time outdoors and these products are fantastic to help repair and protect. I also think the refill service is great.”

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Posted 3 years ago

“Very happy with the purchase my wife loves the product's. Even better they're local”

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Posted 3 years ago

“Absolutely love Pure Lakes products. They smell amazing and are good value for money compared with similar brands.”

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Posted 3 years ago

“I have leg cramps and restless legs when I get a flare up I apply the muscle and joint balm, for me it works a treat. I usually buy enough for a year when I visit the Lake District would highly recommend”

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Posted 3 years ago

“Really good product, like the smell the product had leaked in delivery.”

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Posted 3 years ago

“Good quality and super quick delivery”

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Posted 3 years ago

“Lovely products. Arrived really quickly. I could smell the beautiful products before I opened the box!”

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Posted 3 years ago

“We love the Pure Lakes product range, they are truly inspired, and make you feel special”

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Posted 3 years ago

“I have used the return the original for refill facility online for the first time and it went very smoothly. It is a great idea especially with the discount.”

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Posted 3 years ago

“Pure Lakes provide a very efficient service and excellent products; we have been buying hair and face products for several years and using the excellent refill service. The refills are returned very quickly. It is good to support an independent, family owned business in Cumbria.”

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Posted 3 years ago

“Easy to use website and good value, quality products. I shall be buying more!”

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Posted 3 years ago

“Does what it says on the tin”

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Posted 3 years ago

“Excellent service, very quick despatch.”

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Posted 3 years ago

“I just love your products! Especially the facial creams. They’re great for aging skin.”

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Posted 3 years ago

“Very happy with my purchases, delivery was quick. Great company making really excellent products.”

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Posted 3 years ago

“I can’t find enough words to describe how good are all the products I buy from you. It’s the only brand I can use and I don’t have the itch and soreness around my eyes. Thanks a lot for the good quality face product you make.🤗”

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Posted 3 years ago

“The hand wash is so lovely. Smells great and leaves my hands feeling clean and smelling nice. I love it.”

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Posted 3 years ago

“Just appreciated how each step of your manufacturing has been thought through; the packaging, the branding, the quality of the materials for recycling/refilling, and the quality of the products themselves. All just lovely, and at such a fair price compared to exploitative “big brand” names (can anyone say ESPA?) Beautiful aroma profile, will definitely recommend and repurchase.”

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Posted 3 years ago

Pure Lakes is rated 5.0 based on 2,118 reviews