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Pure Lakes Reviews

5.0 Rating 2,023 Reviews
99 %
of reviewers recommend Pure Lakes
5.0
Based on 2,023 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Pure Lakes Reviews
Pure Lakes 5 star review on 20th February 2025
Ruth Hall
Pure Lakes 5 star review on 27th June 2023
Anonymous
Pure Lakes 5 star review on 21st June 2023
Deirdre Knibbs
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 17th September 2022
Amy Mills
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
14
Anonymous
Anonymous  // 01/01/2019
Great hand balm
Helpful Report
Posted 1 year ago
Absolutely love your products they feel beautiful on my skin and the smells are gorgeous. The reed diffuser was generous and has filled my home with the same smells!
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Posted 1 year ago
The items I purchased were friends's presents but I ordered them because I had liked the various items I had bought before. The packaging was excellent and thank you for being so prompt with the delivery.
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Posted 1 year ago
Great company, great skincare and fast speedy delivery
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Posted 1 year ago
love the products
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Posted 1 year ago
These products are beautiful, my reed diffuser, makes my home smell like the most amazing spa, postage is quick and packed perfectly. Worth every penny. 5*
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Posted 1 year ago
I'm loving my purchases from Pure Lakes. The smells are terrific and the feel on my skin great. I really love the refill service, how great to be able to offer this. Every purchase I've made has been delivered so quickly too. A wonderful service, product and a great English company, using superb natural ingredients. Thank you Pure Lakes
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Posted 1 year ago
I've been using Pure Lakes products since it was a small local firm and delivered to my door. The quality has been consistently good but it's a pity there are fewer perfumes of shampoo and body lotion than of yore. Delivery is quick and beautifully packaged and on one occasion where the wrong product was sent it was quickly corrected and I was told to keep the one sent in error - a generous attitude.
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Posted 1 year ago
Amazing service alongside an amazing product cannot rate more highly
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Posted 1 year ago
Love all the products I have tried. First time I’ve used mail order - very efficient.
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Posted 1 year ago
Well priced natural product and efficient delivery.
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Posted 1 year ago
My favourite cosmetics company - local and sustainable, plus amazing products and so friendly!
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Posted 1 year ago
Always very efficient and quick in processing orders. Very helpful and polite when telephoning with any queries that I may have.
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Posted 1 year ago
Love everything I have ever purchased from this company. Speedy delivery and lovely packaging with added bonus of a free moisturiser bar to try. Thank you. Will hunt you out on my next visit to the Lakes.
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Posted 1 year ago
Excellent customer service Prompt delivery of gift set
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Posted 1 year ago
Excellent products, very pleased with everything I bought.
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Posted 1 year ago
I regularly purchase the lemongrass and grapefruit hand cream which is a great moisturiser.
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Posted 1 year ago
Lovely products. Prompt delivery.
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Posted 1 year ago
I have been using Pure Lake products for years now and love the fact that I can use natural products at an affordable price. My skin has never felt so good and I especially love the facial oil!
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Posted 1 year ago
An amazing local company selling.famtastic products, all of which are totally natural and organic. Their Vasil and Orange candle has the most amazing smell ever
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Posted 1 year ago
Pure Lakes is rated 5.0 based on 2,023 reviews