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Pure Lakes Reviews

4.9 Rating 2,207 Reviews
99 %
of reviewers recommend Pure Lakes
4.9
Based on 2,207 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Pure Lakes Reviews
Pure Lakes 5 star review on 20th February 2025
Ruth Hall
Pure Lakes 5 star review on 27th June 2023
Anonymous
Pure Lakes 5 star review on 21st June 2023
Deirdre Knibbs
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 6th January 2023
Heather Aughpin
Pure Lakes 5 star review on 17th September 2022
Amy Mills
Pure Lakes 5 star review on 31st August 2022
Kathy Beresford
14
Anonymous
Anonymous  // 01/01/2019
I was introduced to your product in a Lake District hotel and then purchased from base camp near Keswick . So glad I found you direct, I can order twice as much !!! Excellent product , and being a family business ourselves, we love to support you , thank you, well done
Helpful Report
Posted 1 year ago
Lovely products and really excellent service. The refill service is so efficient and quick.
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Posted 1 year ago
Once again Pure Lakes have triumphed. Wonderful products, ethically produced and at competitive prices. The Grapefruit and Lemongrass products are a special favourite; so fragrant and uplifting. Keep up the good work Pure Lakes.
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Posted 1 year ago
I needed to send a lovely gift to a close friend of mine and decided on a body gift set and candle. The delivery was fast and the gift was very well recieved by my friend. I have purchased many items from Pure Lakes and will continue to as the products are amazing. Plus supporting a small family business is better than supporting a larger chain any day of the week.
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Posted 1 year ago
I have been buying from Pure Lakes for several years now and have tried a range of their products. I have never been disappointed and buy locally when in the Lake District but also online. The service is first class and products arrive promptly.
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Posted 1 year ago
Lovely Lovely smelling natural products, that last a good time, never been dissatisfied, and will always use Pure Lakes.
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Posted 1 year ago
Bought as a gift and my friend said it smells gorgeous. Delivered on time with regular updates. Thank you
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Posted 1 year ago
Beautiful natural products - so soothing on my skin
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Posted 1 year ago
Excellent product- efficient service
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Posted 1 year ago
Superb little company, all its products have a real high quality feel produced with focus
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Posted 1 year ago
Love these. Such a lovely smell and wash your hands great. Have had these before and will continue to use.
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Posted 1 year ago
Excellent service - quick delivery Products live up to their advertisements Will be ordering again
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Posted 1 year ago
I love all your products. Facecleanser is good a bud and toilet soap lasts.n
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Posted 1 year ago
I absolutely love, love, love every item purchased from Pure Lakes and being a repeat customer, there have been several over the years. Grapefruit and lemongrass being my absolutely favourite, the smell is so fresh and vibrant - I have not come across anything yet that comes close!
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Posted 1 year ago
I bought a variety of products all from the lemongrass range. All delightful with the exception of the candle which has no scent at all!
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Posted 1 year ago
We loved the shower gel and bath foam when we stayed at a barn in the Lake District. I placed an order and my family and friends are going to have a treat for Christmas- how lucky are they. Thank you Pure Lakes
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Posted 1 year ago
I came across Pure Lakes by chance, given its chamomile and lavender liquid soap and lotion as a gift. Liked it very much, searched online and happy to see that they sell refillls, saving on packaging and more economical. Love the ethos and the products that I reordered. Very happy customer.
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Posted 1 year ago
Such a wonderful local company who I have supported and watch grow over the years. Ordering is easy and their products top quality. Costomer service is second to none. They are also considerate of the environment in that they offer refills and packaging is kept to a minimum.
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Posted 1 year ago
I’ve bought quite a lot of Pure Lakes products over the years and have never been disappointed. I’ve recently bought the travel gift sets to give as Christmas presents and am delighted with how they look in the packaging, although I haven’t actually used the contents myself. However I know from past experience that they will be lovely.
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Posted 1 year ago
Absolutely excellent product. 100% recommended to use.
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Posted 1 year ago
Pure Lakes is rated 4.9 based on 2,207 reviews