Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.48

4.5 Rating 1,835 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 1,835 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 1 star review on 13th May 2025

J. Carlos

Purple Parking 2 star review on 11th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just worked perfectly. Arrived half an hour early but car there ready.”

Helpful Report

Posted 2 months ago

“Was very efficient quick and Customer Service and Care was Great - Bus Driver was jolly and helpful too Thankyou Karen Chapman”

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Posted 2 months ago

“I've used park and walk at Liverpool JLA (Park Smart) many times and it's all straightforward from booking to entry and exit. You get to keep your keys and it's only a 5-minute or so walk to the terminal.”

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Posted 2 months ago

“Perfect, everything was seamless! Friendly team!”

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Posted 2 months ago

“Easy to park and to get the bus used many times.”

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Posted 2 months ago

“Excellent service, really streamlined and smooth process. Would use again and recommend to others”

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Posted 2 months ago

“Everything went very smoothly which was great. We dropped our car off, took the shuttle bus to the airport. On our return we were picked up by the shuttle bus shortly after leaving the terminal and picked up our car. No hitches at all. Will most certainly use Purple Parking again.”

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Posted 2 months ago

“The customer service was excellent, I was impressed. I made a mistake with the car park that I booked and realised the night before. I phoned first thing on the day, it was all sorted very quickly in a friendly and professional manner. As others have mentioned, we had a slight problem finding the parking, but that’s because a competitor has purple signs that are confusing and distracted us, so we went to them first. Checking in, and collecting the car was very smooth, the only negative thing I’d say is that the car was covered in mud down one side, so not sure what the parking situation was”

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Posted 2 months ago

“As usual, excellent service. Smooth deposit & collection of keys, car parked not to far from office.”

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Posted 2 months ago

“Love the convenience and the overall service”

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Posted 2 months ago

“Very happy with the service. Easy to find and plenty of staff available to check the car in. On return, the car was ready for us. Very impressed and will use again.”

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Posted 2 months ago

“Easy, fast, reliable!”

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Posted 2 months ago

“Called the customer services to help me solve the issue I had with my parking at Stansted Airport. The lady was very polite and friendly. Even helped me to solve the issue to which I though it would cost me an arm and leg. Turn out they wanted to help and understood my situation. To my surprise I end up not incurring an extra cost. Lovely.”

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Posted 2 months ago

“Excellent hassle free service gives great peace of mind.”

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Posted 2 months ago

“Happy with service and no delay in meet and greet even after we flu into a different terminal than expected”

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Posted 2 months ago

“Great service from arrival to pick up.”

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Posted 2 months ago

“Happy with service”

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Posted 2 months ago

“Easy drop off and collection. Staff at meet and great were very friendly”

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Posted 2 months ago

“All good, but it would improve with more information notices when collecting car.”

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Posted 2 months ago

“Excellent service. Got lost in car park on way in. Very helpful guy had us sorted in no time. Car ready on arrival. No problems.”

Helpful Report

Posted 2 months ago

Purple Parking is rated 4.5 based on 1,835 reviews