Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,507 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,507 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive pricing and very efficient to park and hand in your keys. The staff were very polite and helpful when required.The shuttle bus was on time and it was easy to find our pick up point on return. I would definitely use this company again.”

Helpful Report

Posted 4 months ago

“Staff are friendly, but car was returned damaged. I failed to notice the damage upon collecting the car from their underground car park, however they refuse to check cctv footage or to even investigate the matter, which can be easily be resolved. If your into giving your car a full MOT and inspection after you land from your holiday, this is the one for you. For those that expect to pay for their car to be professionally looked after however, so they can collect their car and be on their way… I would swerve this company at all costs!!”

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Posted 4 months ago

“Very efficient, very good staff and very helpful. I left my handbag in my car, it was no problem.”

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Posted 4 months ago

“easy to find , fast service to and from the airports.”

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Posted 4 months ago

“A member of staff left the driver's door not properly shut and unlocked. This resulted in the power being left on (the car is electric) which partially drained the traction battery. I had to contact head office twice by on-line chat to request that a call be made to the park and that the door be closed and locked. The park appears to have no public telephone number. After recovering the car I had to charge it in order to get home. Not impressed! Against this the bus driver on the return journey was great - cheerful and helpful.”

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Posted 4 months ago

“Thus was a great experience from beginning to end. We arrived and parked handed in our keys and got on a bus to Gatwick all within 5 minutes. Coming back was just as easy. Great service and thank you.”

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Posted 4 months ago

“Simple and efficient with regular transfers and fair prices.”

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Posted 4 months ago

“First CLASS, second time using waiting on arrival back and away to airport in 2 min hassle free Amazing service 😀 👌 🙌 👏 👍🏼 🙂”

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Posted 4 months ago

“Easy to find spaces as always. Easy transfer to abd from airport”

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Posted 4 months ago

“Well Satisfied with the service”

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Posted 4 months ago

“Very easy convenient parking. On arriving back collected our car quickly.”

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Posted 4 months ago

“Easy to book. Great directions and instructions. Waiting time for the bus was good both ways. Would recommend”

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Posted 4 months ago

“The second time we've used you and again you delivered as we'd asked.Ruc”

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Posted 4 months ago

“No issues bus was there on arrival and 5 min wait on return . Drivers very cheery and helpful would defo use again”

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Posted 4 months ago

“Clear sign posting, took smaller car to make parking in tight spots easier, managed to get a space right outside departures! 🙌”

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Posted 4 months ago

“I had to pay an extra £20 for a day over due to the Heathrow closing which is fine but couldn’t be given a receipt as I paid in cash but was promised it would be e mailed which is wasn’t. So can’t claim the money back from my insurance”

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Posted 4 months ago

“Quick efficient polite service”

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Posted 4 months ago

“The Staff are very friendly & the meet & great service makes things so much easier”

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Posted 4 months ago

“Never had a problem at this site, office very good & rates good as well.”

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Posted 4 months ago

“Fab service as ever. Used AHP several times with no issues”

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Posted 4 months ago

Purple Parking is rated 4.5 based on 2,507 reviews