Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,498 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,498 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very convenient arrangement and helpful staff”

Helpful Report

Posted 4 months ago

“Very straightforward procedure. Booked in advance online. Regular buses to the terminal and back from the terminal.”

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Posted 4 months ago

“Clear signage good, customer service, Good price.”

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Posted 4 months ago

“Easy and simple instructions. Bus there and back something. Short waiting times”

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Posted 4 months ago

“All good just cars parked not in bays correctly was very tight to get out from my car. But everything else very good. Happy”

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Posted 4 months ago

“Staff very friendly & helpful. Sadly car very dusty when i picked up from meet & greet T5.”

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Posted 4 months ago

“I use Purple Parking for LHR T2 several times a year. As always they are efficient with the booking processes & my car is always ready for collection.”

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Posted 4 months ago

“Friendly staff throughout Good value for stay Not long to wait for transfer”

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Posted 4 months ago

“Efficient as always”

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Posted 4 months ago

“Excellent facilities however has to wait a long time for the return bus”

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Posted 4 months ago

“Smooth operation.”

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Posted 4 months ago

“I am very unhappy I was charge another £30 when I arrived on the parking place.”

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Posted 4 months ago

“Been using purple parking a few times now and each time has been effortless and good value for money. Last time we arrived late at night and I (without knowing it myself) dropped my wallet in the car park before driving home. Someone from PP called me the following day to say they had found my wallet and would send it next day delivery free of charge. Great service!”

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Posted 4 months ago

“Expected to see signage at Long Stay car park @ Stansted Airport which caused a bit of confusion. Queued for 45 mins in cold waiting with about 100 others for Long Stay return bus. Numerous other buses to Mid term and Car hire operated. When bus finally arrived people charged to board causing havoc.”

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Posted 4 months ago

“The meet and greet was very easy. We parked in the bay, they took the car. Then when back we went to the same bay and they brought the car. Much better and cheaper than a taxi to the airport and back. We'll use Purple Parking again.”

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Posted 4 months ago

“A friendly team, easy to organise, prompt pick up and drop off, very convenient and good value for money. Thank you team for making my holiday car parking situation easier and stress free.”

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Posted 4 months ago

“Easy meet and greet. Right outside the terminal . Good value.”

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Posted 4 months ago

“It was so easy and hassle free. Parked car handed keys into reception, on return picked keys up and car was parked up waiting. So simple .”

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Posted 4 months ago

“Friendly staff when we arrived and explained what to do and where to wait etc. I lost my parking ticket but on arrival home I went to where you check in and the lady was really lovely and very helpful and it took about two minutes for her to get it sorted, shame I didn’t get her name but she was brilliant!”

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Posted 4 months ago

“Easy to book, easy to use.”

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Posted 4 months ago

Purple Parking is rated 4.5 based on 2,498 reviews