Qualtry Reviews

Name: Qualtry
Address: 1020 W 600, Suite 100, Lindon, Utah
Rating: 3.96

4.0 Rating 2,024 Reviews

70 %

of reviewers recommend Qualtry

4.0

Based on 2,024 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cases came out awesome but sent the wrong inserts”

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Posted 1 year ago

“I just delivered my Christmas gifts to my coworkers. Their reaction was that it was the most thoughtful and best gift of Christmas. Qualtry does great work, and there’s nothing like a personalized gift to show people that you really care.”

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Posted 1 year ago

“it was a buy one get one offer, they did not deliver the free one and their customer service is terrible”

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Posted 1 year ago

“Everyone loved the hot plates!...and asked where I got them!....I didn't want to share my secret with them! But I did...and they were thrilled as well!”

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Posted 1 year ago

“Poor quality.”

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Posted 1 year ago

“Bright colors, nice crisp print.”

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Posted 1 year ago

“Their products come very timely. Recently ordered 2 items to be shipped to a different address than mine,. Realized my mistake, sent msg with order # and correct address immediately. They updated my order # and pkg arrived at the new address.”

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Posted 1 year ago

“Received someone else's order. I paid extra for protection. I notified customer service with pictures and I was suppose to receive a new one and I haven't. It's suppose to read Rhinas Wine Bar”

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Posted 1 year ago

“Thoroughly impressed with the products I purchased as gifts! We have had our Qualtry cutting board for 7 years and still looks great! Quality is amazing and engraving is beautiful!”

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Posted 1 year ago

“Highly refreshed with my purchases!”

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Posted 1 year ago

“I have ordered from Qualtry before and the quality of the products has never disappointed.”

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Posted 1 year ago

“Love the personalized gifts at a reasonable cost. Love the $5 specials~ even though I didn’t need any more gifts, at $5 I ended up ordering over $100! Too good to pass up.”

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Posted 1 year ago

“I placed an order on November 11 (11/11/23) with multiple Christmas presents and as of today December 20th (12/20/23). It still has not arrived and they can't tell me when it will arrive despite multiple emails and follow up on my part NOT THEIRS. When you call the phone number on the website, no one answers. I have ordered from them before and didn't have this problem but this is most disappointing as I now (at the last minute) need to find something to replace the 12 gifts I ordered. They have no explanations, no apologies and no resolutions. I asked for a FULL refund if my items do not arrive before Christmas and did not get a reply. Tread carefully if you order with these folks.”

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Posted 1 year ago

“Responsive and resolves problems quickly. All products are reasonably priced and of good quality. Delivery is easy to follow with frequent updates.”

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Posted 1 year ago

“Was disappointed to find that my order had been switched. I ordered a blue power bank and a pink one for my son and daughter, with their name to be engraved on each one. The company put my son's name on the pink one and my daughter's name on the blue one. When I contacted them about it, they said they had already sold out of the product and could only refund me. Plus they never shipped the other items in the order. Would not do business with this company again whose quality control is obviously non-existent. I purchased these on groupon.”

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Posted 1 year ago

“Service was good but the engraving is light and hard to see the wording. Paid the extra fee to have it done in the US expecting it would have better quality assurance checks in place but result would've probably been the same if I just had it done overseas. Wasted money.”

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Posted 1 year ago

“Once a order is placed you should be able to modify order with how advanced technology is.”

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Posted 1 year ago

“I placed a large order 11/5/23 no communication Last week 1/2 order showed up and missing many items - then they cancelled the rest of of my order when I complained that my order was wrong - awful customer service Items are very poor quality . Super disappointed”

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Posted 1 year ago

“Great customer service”

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Posted 1 year ago

“Love all the options for personalized gifts!”

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Posted 1 year ago

Qualtry is rated 4.0 based on 2,024 reviews