Qualtry Reviews

Name: Qualtry
Address: 1020 W 600, Suite 100, Lindon, Utah
Rating: 3.96

4.0 Rating 2,024 Reviews

70 %

of reviewers recommend Qualtry

4.0

Based on 2,024 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

Write Your review

Tell us how Qualtry made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In the past, I have purchased numerous pillow covers and inserts for the birth of my grandchildren as well for gifts to others. They have always been great. In November, I ordered a gift for a friend - ORDER #2204868, Placed on November 16, 2023 at 9:59 am. The pillow arrived but not the personalized cover. Please follow up on this and send the pillow cover.”

Helpful Report

Posted 1 year ago

“I chose not to put a last name as the bride will be keeping her own name. I didn’t see any examples of that or of hyphenated names(hint, hint!) . It came out beautifully though with the bride and grooms first names and date of wedding.”

Helpful Report

Posted 1 year ago

“I don’t appreciate Qualtry not being up front that their products will takes weeks to arrive unless you pay an extra $5 to have it customized in the US. Otherwise it would of been customized in China and not arrived in time for Christmas even though I ordered 11/14. If I had know it would cost and extra $5 I would not have purchased it.”

Helpful Report

Posted 1 year ago

“Always done perfectly and great quality.”

Helpful Report

Posted 1 year ago

“Very nice products and shipped/received very fast.”

Helpful Report

Posted 1 year ago

“I loved that I could order this gift and have it personalized for a price that I could afford. Thank you so much for that. I will be giving it and hoping that it will fit perfectly on that little dog.”

Helpful Report

Posted 1 year ago

“Fast shipping but shipping notification links did not work.”

Helpful Report

Posted 1 year ago

“The personalization was wrong. I called many times Each time the machine told me, "Your call is very important to us. Will connect you". I called maybe 20 times; never got to a live agent. Finally left a message and got a call back. The call-back lady was very courteous and professional. Asked me to send some photos which I did. Nothing yet so far.”

Helpful Report

Posted 1 year ago

“I have a lot of family members with names that can't be found on the shelves Qualtry has made it easy to supply personalized items at a reasonable price. Purchased wooden luggage tags and traveled with it once and when my luggage came across on the turnstile it was gone. The leather strap that held it to my luggage was still attached but my tag was gone. Very flimsy, I suggest the metal luggage tags.”

Helpful Report

Posted 1 year ago

“I love all the merchandise at Qualtry. I always find something great for gifts. They are quick to personalize and the quality is great. I would have given 5 stars but I feel the shipping rates are overly high. I LOVE it when they have a great sale ($5 prices) AND free shipping. It is like winning the lottery.”

Helpful Report

Posted 1 year ago

“I'm a repeat customer of Qualtry. I've always received quality items. This year was very disappointing. I'm scrambling to find Christmas gifts due to the lack of quality of the gifts.”

Helpful Report

Posted 1 year ago

Hello, We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 1 year ago

“They were very helpful with fixing an issue with a coupon code, and the shipping was timely.”

Helpful Report

Posted 1 year ago

“The item I ordered was delivered quickly and exactly right!”

Helpful Report

Posted 1 year ago

“My order went well and received in a timely manner. My only concern was shipping cost”

Helpful Report

Posted 1 year ago

“All the products I have received are very, very good. The people who receive these, as gifts are absolutely thrilled, as they are all personalized. The only problem is, I have had problems with Groupon placing otters. I wish that Qualtry and Groupon would get together to clarify this issue. This is my third time having having a problem.”

Helpful Report

Posted 1 year ago

“I really like your products, mainly the removable pillow cases. The only thing nites is that on one case the seam was coming apart, but everything else was great!”

Helpful Report

Posted 1 year ago

“The oven mitts were a little thin.”

Helpful Report

Posted 1 year ago

“very please with everything I have purchased.”

Helpful Report

Posted 1 year ago

“Excellent quality of product offerings and great customer service.”

Helpful Report

Posted 1 year ago

“The sign was OK however it was not at all what was wanted so hard for me to review Qualtry unless they have more control over their Groupon offer than I think. Firstly, I purchased a Groupon based on pictures of what I could buy. I bought at 11 pm so intended to use in the AM. Frustrating as in the AM the price of same was actually less. Nothing I could do. Went to use it and found the color choices were actually very limited. Not what was in the picture and not what I wanted. By then I was stuck though. Had to buy a RED street sign.”

Helpful Report

Posted 1 year ago

Qualtry is rated 4.0 based on 2,024 reviews