Login
Start Free Trial Are you a business? Click Here

Qualtry Reviews

4.0 Rating 2,031 Reviews
70 %
of reviewers recommend Qualtry
4.0
Based on 2,031 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
Read Qualtry Reviews
Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

Write Your review

Great products thank you
Helpful Report
Posted 2 years ago
Easy to work with. Willing to to customize my cutting board design.
Helpful Report
Posted 2 years ago
I love the Christmas bags. We use them for our adult children and their spouse’s gifts. They have their names and we don’t have the wrapping paper to throw away.
Helpful Report
Posted 2 years ago
I have always been happy with all the orders I have gotten!!!!
Helpful Report
Posted 2 years ago
I love being able to customize gifts for my family. I have ordered multiple times and various items and all have met expectations!
Helpful Report
Posted 2 years ago
Recently I placed an order with some pillowcases and cutting boards along with other items for kids. I see where it says fulfilled but I have not received my order yet. Please advise
Helpful Report
Posted 2 years ago
It’s was very nice. Groupon was for two. I only received one.
Helpful Report
Posted 2 years ago
In the past, I have purchased numerous pillow covers and inserts for the birth of my grandchildren as well for gifts to others. They have always been great. In November, I ordered a gift for a friend - ORDER #2204868, Placed on November 16, 2023 at 9:59 am. The pillow arrived but not the personalized cover. Please follow up on this and send the pillow cover.
Helpful Report
Posted 2 years ago
I chose not to put a last name as the bride will be keeping her own name. I didn’t see any examples of that or of hyphenated names(hint, hint!) . It came out beautifully though with the bride and grooms first names and date of wedding.
Helpful Report
Posted 2 years ago
I don’t appreciate Qualtry not being up front that their products will takes weeks to arrive unless you pay an extra $5 to have it customized in the US. Otherwise it would of been customized in China and not arrived in time for Christmas even though I ordered 11/14. If I had know it would cost and extra $5 I would not have purchased it.
Helpful Report
Posted 2 years ago
Always done perfectly and great quality.
Helpful Report
Posted 2 years ago
Very nice products and shipped/received very fast.
Helpful Report
Posted 2 years ago
I loved that I could order this gift and have it personalized for a price that I could afford. Thank you so much for that. I will be giving it and hoping that it will fit perfectly on that little dog.
Helpful Report
Posted 2 years ago
Fast shipping but shipping notification links did not work.
Helpful Report
Posted 2 years ago
The personalization was wrong. I called many times Each time the machine told me, "Your call is very important to us. Will connect you". I called maybe 20 times; never got to a live agent. Finally left a message and got a call back. The call-back lady was very courteous and professional. Asked me to send some photos which I did. Nothing yet so far.
Helpful Report
Posted 2 years ago
I have a lot of family members with names that can't be found on the shelves Qualtry has made it easy to supply personalized items at a reasonable price. Purchased wooden luggage tags and traveled with it once and when my luggage came across on the turnstile it was gone. The leather strap that held it to my luggage was still attached but my tag was gone. Very flimsy, I suggest the metal luggage tags.
Helpful Report
Posted 2 years ago
I love all the merchandise at Qualtry. I always find something great for gifts. They are quick to personalize and the quality is great. I would have given 5 stars but I feel the shipping rates are overly high. I LOVE it when they have a great sale ($5 prices) AND free shipping. It is like winning the lottery.
Helpful Report
Posted 2 years ago
I'm a repeat customer of Qualtry. I've always received quality items. This year was very disappointing. I'm scrambling to find Christmas gifts due to the lack of quality of the gifts.
Helpful Report
Posted 2 years ago
Hello, We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.
Posted 2 years ago
They were very helpful with fixing an issue with a coupon code, and the shipping was timely.
Helpful Report
Posted 2 years ago
The item I ordered was delivered quickly and exactly right!
Helpful Report
Posted 2 years ago
Qualtry is rated 4.0 based on 2,031 reviews