Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,903 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and efficient Dealership.”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi Mrs Bartlett, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars during your visit to our Braintree Dealership, we hope that during your next visit you'll feel we have improved enough to give us a full 5-stars! Your honest feedback is valued and I have passed this onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“We felt that the whole experience was at first rushed, although always polite and professional.”

Helpful Report

Posted 5 years ago

Hi, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars during your visit to our Maldon Dealership, we hope that during your next visit you'll feel we have improved enough to give us a full 5-stars! Your honest feedback is valued and I have passed this onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Had a great experience of buying my first new car. Simon Ryan was very helpful in choosing the car and helping me find the best way for me to afford it. Would recommend buying from quest motors on Rayne road.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Lisa, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Simon and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“I brought my first new car from Vauxhall. I was given a lot of information, on the car and how the process worked. On the day of pick up it couldn't of gone any smoother all the paperwork was ready and my car was amazing. Thank Vauxhall.”

Helpful Report

(QuestCommercials) - Posted 5 years ago

Hi Lisa, Thanks for taking the time to leave us a great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“I have just ordered my third mobility car. Darren Smith was excellent the first time.taking me for test drive. He had patience and was attentive in so many ways. It gave me confidence to get a car on the first visit. I am glad I go to Quest thanks Darren.”

Helpful Report

Posted 5 years ago

Hi Madeleine, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars during your visit to our Maldon Dealership, we hope that during your next visit you'll feel we have improved enough to give us a full 5-stars! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Friendly easy and fair service from Quest. Made buying the car simpler than it often is”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi Darren, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars during your visit to our Braintree Dealership, we hope that during your next visit you'll feel we have improved enough to give us a full 5-stars! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Great service but valeting doesn’t worth the price - disappointment!”

Helpful Report

(Quest Motor Group) - Posted 5 years ago

Hi, Thanks for taking the time to leave us a review! We aim to deliver a 5-star experience to every customer that visits us, so it's disappointing to hear that you feel our valeting wasn't up to standard during your visit to our Braintree Dealership. I will be sure to pass your comments backs to Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“Nice cars, good product selection, great replacement car arrives tomorrow. Thank you.”

Helpful Report

Posted 5 years ago

Hi Patricia, Thanks for taking the time to leave us a good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to see that we achieved a 4-star review, we hope that during your next visit to our Maldon Dealership, you'll feel you can give us a full 5-star review! If you have any suggestion on how we can improve please speak to Andrew Frost who helped you during the purchase of your Citroen. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 5 years ago

“good very helpful”

Helpful Report

(QuestCommercials) - Posted 6 years ago

Hi Frank, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Friendly, helpful and knowledgeable staff and a pleasant reception area.”

Helpful Report

Posted 6 years ago

Hi Richard, Thanks for the good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved a 4-star review, we hope that during your next visit to our Maldon Dealership, you'll feel you can give us a full 5-star review! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Pleasant, helpful & makes you feel welcome.”

Helpful Report

Posted 6 years ago

Hi, Thanks for the good review! We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved a 4-star review, we hope that during your next visit to our Maldon Dealership, you'll feel you can give us a full 5-star review! If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“The salesman was very good and did his best to support me throughout the process. The car I bought Corsa griffin is not up to expectation. The technology (navigation and apple car play) were some of the reasons I purchased but unfortunately, they are not working properly. I was told the vehicle is one of the recalled models from Vauxhall but this was after I have signed all the paperwork hence there was not much I could do. I will be contacting the dealer as i am not enjoying the car like i am supposed to. I will however recommend quest motors group because of Simon the salesperson was very professional and helpful. I also think customers should be made aware of faults on the vehicle in the first instance and not at the end of the signing documents as this could influence decision making.”

Helpful Report

(QuestCommercials) - Posted 6 years ago

Hi Harriet, Thanks for the good review! We aim to deliver a 5-star experience to every customer that visits us, so it's disappointing to see you feel we fell just short during your visit, albeit, it's great to hear that Simon looked after you very well. We promise to be transparent through any vehicle purchase and will give you as much information as possible prior to purchasing the vehicle, however the recall notices was only issued by Vauxhall after ordering your new Vauxhall Corsa. We have passed your feedback onto Vauxhall regarding the recall notices on vehicles and whether we can be informed of these prior to purchase/ordering. Simon has also been in contact with you this morning following your review and has made an appointment to see you on Saturday to help with any issues that you're facing with your infotainment system. We're sure it's just a little tweak in the settings which needs to be made via the touchscreen display - but we'll go through this with you on Saturday. If we can be of any further assistance, please don't hesitate to get in contact with us. We hope you feel you'll be able to leave us a 5-star review after your visit on Saturday. All the best - The Quest Motor Group Team

Posted 6 years ago

“Very helpful sales staff”

Helpful Report

(QuestCommercials) - Posted 6 years ago

Hi Marie, Thanks for the good review. We aim to deliver a 5-star experience to every customer that visits us, so we hope that the next time you visit you feel we've made some more improvements and are able to award us a full 5-stars. I'll be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

Quest Motor Group is rated 4.8 based on 1,903 reviews