QuickPlay UK Reviews

Name: QuickPlay UK
Address: Electric Works, 3 Concourse Way, Sheffield, Sheffield
Rating: 4.55

4.6 Rating 1,266 Reviews

89 %

of reviewers recommend QuickPlay UK

4.6

Based on 1,266 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

QuickPlay UK 5 star review on 28th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item still not received. No communication to notify of delay and no communication as to when it will be delivered”

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Posted 2 years ago

“I’ve not yet received my item although as been taken”

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Posted 2 years ago

“Never arrived, shocking communication”

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Posted 2 years ago

“Customer service is shocking, this questionnaire has come through quicker than any response from the company!! You only partly delivered my order, the main part, the goal never arrived. I still need a refund & ask you to look at the proper service other companies provide as I sourced the goal elsewhere & got same day delivery….you may want to take a leaf out if there book! Atrocious customer service, you should be ashamed!”

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Posted 2 years ago

“Ordered on 10th December still don’t have it 29th December.”

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Posted 2 years ago

“I have not received my item and only had one correspondence and no further information”

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Posted 2 years ago

“Still waiting for delivery,was told 21 December it’s now 29th.This was a Christmas present.Very disappointing.Still no date for delivery.”

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Posted 2 years ago

“I have not received it so can’t give a review.”

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Posted 2 years ago

“Absolutely terrible customer service…. The website isn’t user friendly with not all items listed, forcing the customer to email instead….. from initial email 2/9/22 until now 29/12/22 I still haven’t received my item despite paying on 8/12/22”

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Posted 2 years ago

“I have not received my order yet!”

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Posted 2 years ago

“If I could give Quickplay 0 stars I would. I placed my order one week before Xmas and paid for next day delivery. Still no sign of the delivery 10 days later. It was an exercise goal for our son who has type 1 diabetes and needed exercise to keep his blood glucose levels stable during revision. Quickplay say there is nothing they can do to help and it's not their problem as it's with the courier but our contract is with Quickplay not the courier.”

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Posted 2 years ago

“Still not received my order”

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Posted 2 years ago

“I've still not received my order”

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Posted 2 years ago

“Still hasn't arrived!! Ordered 10 days ago. Very disappointed and now want a refund please”

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Posted 2 years ago

“Never recieved item.”

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Posted 2 years ago

“AVOID! Horrendous company. Awful experience. Tried to cancel an order. Customer service refused to help. A complete lack of common sense and ability to step in as a human and physically prevent an order being dispatched. The order was dispatched 3 days later!!! Total waste of resource and shocking lack of environmental care. Total waste of my time having to arrange return delivery and again a completely unnecessary environmental impact, and a large delivery cost I should not have incurred… TWICE!!! This company needs to consider its customer service. Shocking.”

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Posted 2 years ago

“Still have not recieved after 2 weeks.Evri has said to contact the seller if not recieved after 7 days but quickplay not responding to my emails.”

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Posted 2 years ago

“Still waiting for it….”

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Posted 2 years ago

“Goods are still missing after being delivered outside of notified times and customer services have still to respond to emails about the missing order. It’s been 4 days and still no correspondence. Very unsatisfactory”

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Posted 2 years ago

“I ordered 2 items on 5/12 cheaper one delivered a week later. Now 20/12 still waiting for 2nd . This item still showing available on website!! It’s an Xmas present”

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Posted 2 years ago

QuickPlay UK is rated 4.6 based on 1,266 reviews