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Quick Mobile Fix Reviews

3.2 Rating 6,828 Reviews
55 %
of reviewers recommend Quick Mobile Fix
3.2
Based on 6,828 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 54%
Accurate And Undamaged Orders
Greater than 82%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
2.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Quick Mobile Fix Reviews
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Email:

customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 18th June 2023
Leroy C Fisher
Quick Mobile Fix 5 star review on 7th April 2023
Leanne C Dalley
Quick Mobile Fix 5 star review on 5th March 2023
Maxwell B Gomez
Quick Mobile Fix 5 star review on 5th March 2023
Maxwell B Gomez
Quick Mobile Fix 5 star review on 18th February 2023
Heather K Brown
Quick Mobile Fix 5 star review on 18th February 2023
Heather K Brown
Quick Mobile Fix 5 star review on 12th January 2023
Tate B Hughes
2
Anonymous
Anonymous  // 01/01/2019
Our daughter bought a phone which was not delivered and tried to get a refund. Despite many promises she is still waiting 6 weeks later! Do not trust this company - there is even a facebook site dedicated to their awful practices!
Helpful Report
Posted 5 years ago
Sent my phone for repair on 28th FEBRUARY , still waiting! No communication, when they do answer you get promised a response , nothing. Seriously you MUST AVOID this company.
Helpful Report
Posted 5 years ago
It has been 2 months and I am still waiting for my refund. they don't reply to emails and they don't care about the customers. Avoid
Helpful Report
Posted 5 years ago
Just don't deal with them, they don't tell the truth and they don't give back your money without a fight. I am 69 years old run several businesses and this one is by far worst company I ever come across. Went to another company phone arrived next day and perfect.
Helpful Report
Posted 5 years ago
DO NOT SHOP AT THIS COMPANY!!!!! Absolutely awful company. They cancelled my order when I asked them what it would arrived. Yes you read that right, THEY cancelled my order. And they haven’t given me a refund yet, it’s been 3 and a half weeks since THEY cancelled the order. They said it would take 14 business days for the refund to be processed, it’s been over that and I’m still waiting. DO NOT SHOP HERE. They are scammers who steal your money, and I’m shocked that they haven’t been shut down yet.
Helpful Report
Posted 5 years ago
I ordered a phone on 2.3.2020, no phone received and they said they would refund within 14 days, still waiting.
Helpful Report
Posted 5 years ago
Avoid at all costs. Like others on here I have been waiting for my phone now and no sign. Checking on my delivery status it says that my order is still being processed, when the order should have been dispatched weeks ago. Further to this I have had no luck contacting the company either through email or on their website chat box. Have seen many reviews online with customers having to pursue the company through the bank and trading standards in order to receive refunds. I wish I had checked these before placing my order.
Helpful Report
Posted 5 years ago
Company is absolutely terrible ordered my phone over a month ago I have received no good response from the customer service apart from a copy and paste response. I was willing to wait some time due to covid issues but after constant lies about when the order would be fulfilled I’ve had enough.
Helpful Report
Posted 5 years ago
Ordered my phone on march 24th 2020 now the 20th of April still no sign . AVOID THIS COMPANY
Helpful Report
Posted 5 years ago
Ordered phone 5th April still not received, MY OLD PHONE BROKE, I have been without phone since this date . PLEASE SEND MY PHONE EMERGENTLY or cancel my order, I cannot wait more than that. My order #ID292582
Helpful Report
Posted 5 years ago
This is ridiculous. I have not even received my product. Id 290463 The website does not even give a tel number. I have paid for my product now almost 3 months ago. Are you going to supply my order because if not I will need to take appropriate action. Please phone me. I would like for you to honour my order. Owen Payne 07484 644908
Helpful Report
Posted 5 years ago
The Customer advisor should know what he is doing with the customer when you get the money you ignored the customer maybe you have a lot of customer and you don’t want more customers.
Helpful Report
Posted 5 years ago
Sent phone off for repair as it was till under warranty. Took over a month for a decision to replace it. Not great communication and organisation of timings and dates. Phone is good now.
Helpful Report
Posted 5 years ago
Zero communication … take order then nothing, when chased after couple of weeks it has been delayed followed by cancelled, followed by "14 days to process refund". Not prepared to cash flow the company - will be raising dispute with credit card company Avoid
Helpful Report
Posted 5 years ago
ordered phone end February for delivery within 2 weeks, no phone arrived then asked for a refund which was expected within 14 working days, that's passed, no phone no refund its now 17th April, REALLY BAD COMPANY do not deal with them
Helpful Report
Posted 5 years ago
DO NOT BUY A PHONE FROM QUICK MOBILE FIX. They will take your money and you won’t get a phone for 8 weeks. Worst service ever. You can’t even phone them.
Helpful Report
Posted 5 years ago
1st April 2020 ordered and paid for a phone. I understand there has been a bank holiday weekend and coronavirus hasn’t helped yet we have ordered goods from other online companies who have delivered on time. However nothing from quick mobile fix, cannot find a phone number for them and vague response when I have emailed. Yet reading theIt reviews plenty of people have received a good service, so quick mobile fix can deliver a good service but they chose not to with every customer.
Helpful Report
Posted 5 years ago
Received my phone which is a present for my daughters 18th birthday .turned it on to check battery life which is only 84%email quickfix five times to ask why it's not a 100% and had no replys off them at all .just this asking me to write a review. Will not be buying again.
Helpful Report
Posted 5 years ago
Hi Melanie - you ordered a 'Good condition' refurbished device. Thanks, QMF
Posted 5 years ago
Order ID285047 This company should be avoided at all cost. They will take your money and never deliver. I have been waiting for a refund of the £469 I paid for a phone on 1st March 2020. I never got a phone and have not received my money
Helpful Report
Posted 5 years ago
Still waiting for a phone that I ordered on 19th March. Have emailed them countless of times but their reply is alway”please allow us 1-4 working days to do a quality check” I’m pretty sure quality checks are supposed to be done as soon as the phone has arrived to their warehouse not after people have bought it. I’m not planning on getting a refund since many people have said that they don’t receive their money back.
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Posted 5 years ago
Quick Mobile Fix is rated 3.2 based on 6,828 reviews