Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,828 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 18th June 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I order a phone for my son on 20/02/20 for his birthday on 25th febrile did not arrive so spoke to them online chat there said there really busy got to 13/03/20 still no phone there told there really busy every week I contact them. So I cancel the order on 13/03/20 there said it will take 14 works to be refund so wait 14 working day still no refund contact them and there said it will be 7/05/20 before I get my refund. This company a joke I’m report it to trade standards”

Helpful Report

Posted 5 years ago

“I bought a phone which was supposed to be in pristine condition but it came with a charging cable that did not work. I contacted Quick Mobile Fix and despite being promised a new one it has not materialised in the last 2 weeks. I have had to order another from Apple.”

Helpful Report

Posted 5 years ago

“OMG this company is a joke. ordered a phone for my sons 18th birthday present on the 2 march and still haven't received it. they keep saying quality control issues. well if you having quality control issues for nearly a month i suggest you get some new quality controllers. asked for a refund only to be told it will be 15 working days. very much dought i will see my money anytime soon. avoid avoid avoid”

Helpful Report

Posted 5 years ago

“Sent me the phone on arrival it was faulty and I have messaged to sort this and NO response sooo disappointed as it was a gift”

Helpful Report

Posted 5 years ago

“If I could leave zero stars I would!! Don’t trust or use this company. They took over 3 weeks to even send me a dispatch email after chasing multiple times, I cancelled the order and have now waited more than 3 weeks for a refund!!! Likely to get bank and trading standards involved. DONT BUY FROM THEM!!!!!!”

Helpful Report

Posted 5 years ago

“iPad received was faulty.Very difficult to get a response from customer services. Still waiting for my refund 2 months later. Keep away from this company.Very dissatisfied.”

Helpful Report

Posted 5 years ago

“i purchased a Iphone 6 from yourselves and i have numerous emails explaining that the device is working correctly. The bottom part of the screen is not working.”

Helpful Report

Posted 5 years ago

“Awful, took money twice & now won’t respond to any messages , emails etc”

Helpful Report

Posted 5 years ago

“Avoid!!!! Ordered my phone on Feb 26th, still not here. They say there is a quality control delay but yet keep sending out ads everyday to my email and not mentioning on their website that there is a huge delay , don’t bother and order somewhere else! Not a very reliable service”

Helpful Report

Posted 5 years ago

“DO NOT BUY FROM THIS COMPANY! If I could give it a 0 I would. SHOCKING SERVICE. I purchased 2 iPhones (XS MAX) in January, on their website delivery said 7 working days. After 7 days I got in contact with them, they didn’t even respond. 2 months went buy and I sent over 10 emails and still I hadn’t received ANY response. I got in contact with the finance company and they told me that they’ll investigate. Long story short it’s now been over 10 weeks and I’m still without a phone and I haven’t had A single response from quick mobile fix. PLEASE PLEASE PLEASE PEOPLE DO NOT BUY FROM HERE. If you look at other reviews you’ll find the same thing. I chose to ignore it please do not ignore!”

Helpful Report

Posted 5 years ago

“Purchased faulty IPhone X waiting 3 weeks for repair not recommended to any body”

Helpful Report

Posted 5 years ago

“Cancelled order without warning and still waiting for refund. BEWARE.”

Helpful Report

Posted 5 years ago

“Ordered phone... gave them 23 days to deliver .. asked for a refund as it was taking the P... it's been 14 working days still no refund .. they have now said I have to wait until 29th April for refund!!!DO NOT ORDER FROM HERE YOU WILL REGRET iT!!!”

Helpful Report

Posted 5 years ago

“They accpeted an order and then told me they didn't have stock. Then 3 weeks later I'm still having to chase them for a refund!!! Disgraceful service - Avoid at all costs!!”

Helpful Report

Posted 5 years ago

“After three weeks of ordering phone it hadn’t been received due to apparently having quality control issues. After requesting a refund I still hadn’t received my money back. Over two weeks waiting now. Would never use again.”

Helpful Report

Posted 5 years ago

“Would give 0 stars if I could. Appalling service. Waited 3 weeks for phone as promised will be sent out as despatch issue. Requested refund. Advised refund in 14 days. 3weeks later nothing. Was advised will be within 3 days. 17 days later nothing. no communication, just generic 1 line email response. Pursuing refund thru bank. Wait of time, joke of a company. Please do not buy. Will honestly regret it. Shockingly bad sevice. Absolute cabbages. AVOID!!!!!!!”

Helpful Report

Posted 5 years ago

“Don't buy from them ... phone didn't arrive. Cancelled order and no refund. Now contacting anyone I can to get a refund.”

Helpful Report

Posted 5 years ago

“DO NOT BUY WITH THEM!!!!!! If I could give no stars if I could. I am due a large refund as they could not deli ever a phone to me on time, and a month later they still have no transferred me the money!! I am a student and can not afford my rent as a result!”

Helpful Report

Posted 5 years ago

“Placed an order in Feb, payment taken on credit card. After 2 weeks it was apparent they couldn’t fulfill the order so we cancelled and were promised a refund in 14 days. Today, nearly 4 weeks later contacted them and were ‘assured’ refund would be issued by end of April ! More than 2 months for a refund, we shall pursue through credit card company. Ordered same goods, same price from a competitor which arrived in two days.”

Helpful Report

Posted 5 years ago

“Still waiting for my refund!!!!!”

Helpful Report

Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,828 reviews