Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DO NOT USE THIS COMPANY. TOTALLY TERRIBLE. NO CUSTOMER SERVICE, NO RESPONCE. IF YOU ARE EVEN CONSIDERING USING THEM TRY CALLING THEM FIRST..YOU WILL SEE NO ANSWER AND THATS THE LEVEL OF SERVICE YOU CAN EXPECT. I SENT THEM MY ITEM AND THEY HAVE STOLEN IT. LEGAL ACTION.”

Helpful Report

Posted 7 years ago

Hello, Our phone lines can get busy, however, we have now improved on this so you can get through more quickly. We have not stolen your item we updated the repair tracker informing you that we are currently waiting for parts to complete the repair. If you no longer wish to continue please contact us ad we can arrange this for you Kind Regards Quick Mobile Fix

Posted 7 years ago

“Wasn’t unlocked when it came. Company doesn’t answer the phone. Took 10 days to come and when it did it said it was locked to EE and that it would take 4 days to unlock (when I purchased an unlocked phone). Turns out it wasn’t locked to EE it was locked to Vodafone and I couldn’t get it unlocked in any shops at all. Not recommended at all.”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear you were unhappy with the service. We have taken your feedback on board to improve the service. If you are experiencing a problem please do get in contact and a member of the team will be happy to help you Kind Regards Quick Mobile Fix

Posted 7 years ago

“Very good and a good price”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Good service”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Excellent service”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Excellent customer service quick to reply to email enquiries.would highly recommend them x”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Shocking Service and still hasn`t been resolved. I was originally offered £300 for my IPhone 128 GB which went down to £279 for some reason, as my phone is in immaculate condition. I accepted this lower offer on Friday 24th August and was suppose to receive my money with three to five working days. It is now the tenth working day and I still haven`t received my money off them. They keep fobbing me off with there has been a problem and backlog but still no sign of my reduced £279.”

Helpful Report

Posted 7 years ago

Hello Nigel, Your payment has been processed on 29/08/2018, your funds will be in your account very soon as we process payments within 5 working days Kind regards Quick Mobile Fix

Posted 7 years ago

“Very pleased with my phone. I would purchase again from Quick Mobile.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Item as described. Quick delivery. Good communication.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very clean as described, delivered in a reasonable time very pleased.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I sold an old phone with Quick Mobile Fix and I was really impressed by how easy and quick it was. Would recommend!”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Seen a lot of negative reviews but so far this has been a good phone at a good price”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Found this business on the net by chance and purchased an I phone 6s. Sold as in prestien condition and it certainly was. Very pleased with the phone at what I thought was a reasonable price. I would note I am very hard to please as I morphed in Victor Meldrew some years ago. For the equivalent cost on eBay you would possible for the same cost find a phone rated only as an A from one of the large volume suppliers of pre owned phones. Overall Very pleased and satisfied with Quick Mobile Fix. The only improvement that could be made by them is a shortening the up to 10 days dispatch once you have purchased the item.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very good service. Nice clear site!”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I purchased a IPhone 6 that was being sold as fully refurbished and in pristine condition. When it arrived it took over 24 hours to fully charge as the battery was completely flat and when used for the first time; it fully discharged in less than 30 minutes. I lokked at the battery health which was show 54% capacity and the phone had carried out an unexpected shutdown. I had to have the battery replaced locally as the phone was bought for a grandchild who was travelling home to Australia two days later so there was no time to send it back under warranty. I contacted Quick Mobile Fix to ask them to reimburse me for the cost of the battery replacement and a rebate on the purchase price as it was not in pristine condition as the had advertised. All I got back from them was send it back and I found their emails hostile and rude. I certainly would not do business with them again and would put anyone else off dealing with them.”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear you were unhappy with the service. As we advise the warranty is with us and we are unable to cover the cost for a third party repair plus this voids your warranty Kind Regards Quick Mobile Fix

Posted 7 years ago

“Very pleased with the phone I purchased. It is better than I expected. Delivery was poor but thus was due to the courrier who had the phone but didnt deliver or try to contact me until i contacted them.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Easy transaction and came within the 10 working days as stated. Pristine condition phone and working well so far”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Excellent service ! Delighted with iPhone 6s”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“This company should stop trading , Do not place any business with them, They do not answer the telephone, They do not keep to timescales The company is a sham”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear you were unhappy with the service. We have taken your feedback on board to improve the service. Or phone lines can get busy, however, you can contact us via live chat or email Kind Regards Quick Mobile Fix

Posted 7 years ago

“Was given the amount quoted on the website which was £70 more than other mobile sites, took about 12 days but was worth the wait”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews