Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with the outcome. Gave my phone in, and got paid in a week or so with the quote that was given to me”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Excellent service outstanding value for money. No hesitation in using again, thanks”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very quick and top repair”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“A good easy way to sell my unused mobile. They paid what they quoted but I would have preferred a little more contact as things moved slower than I angicipated. I tried calling customer service 10 times to check up on progress but no one was ever there. Otherwise I can’t fault it, I got paid and there were no issues. Would use again :)”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Excellent customer service. Delivered quickly. Would definitely use again for another phone”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Splendid, thanks.”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Great job, great service.”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“The delivery service for the phone was poor - email notification that delivery attempted went to junk mail, and I received no letter in the post to say delivery had failed. I contacted the delivery service who said I had a final attempt left despite not knowing two previous attempts had been made. In the end I had to collect from depot so have waited a long time since ordering to receive the phone (got it yesterday).”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear you were unhappy with the service. We have taken your feedback on board to improve the service. Kind Regards Quick Mobile Fix

Posted 7 years ago

“very good”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Phone didn’t work. No one picks up helpline. Takes days to get an email response. Awful experience.”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear this, our phone lines are running as normal and easier to get through. Please do contact us via live chat or telephone and a member of the team will be happy to help you Kind Regards Quick Mobile Fix

Posted 7 years ago

“No problems, phone in great condition.”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“No problems at all. Very happy with phone and service. Thankyou”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Comparing the bad reviews on here, everyone has experienced the same deplorable service as myself, so how on earth are there so many 5 star customers. I do not believe for one minute they are genuine - they are as fake as the videos this company used to put on You_Tube, until they were rumbled and they all got deleted. Do not use this company, dishonest and fraudulent trading, they charged me £80 for a repair and sent the phone back in exactly the same condition. No refund.”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear you were unhappy with the service. We have taken your feedback on board to improve the service. If you are experiencing a problem with your order please do get in contact and a member of the team will be happy to look into this for you Kind Regards Quick Mobile Fix

Posted 7 years ago

“ABSOLUTELY HORRIFIC Experience ONLY 1 STAR BECAUSE CAN'T GIVE 0 Company responded to google review quicker than any other contact I made with them. For clarity and in rebuttal to their "reason for delay" it took exactly a month from the receipt of the updated bank details to the final conclusion of this entire experience. (23/07/18 showing on the order tracker as details updated, 23/08/18 the 2nd and final payment for the phone appeared in my bank) far from the service promised. Read below for full account of the ordeal!! . Sold my iPhone 6s plus and all seemed to go well. Got email saying I had "supplied incorrect bank details" for payment. Called on the same day to update and was told to email the details (totally unsecured). Tracker showed update on 23rd June. Chased the payment at least weekly and got the same poor response every time that they didn't know what had happened and they would speak to the finance manager etc. After 3 weeks unpaid, their phone lines broke and customers were being transferred to customers also with problems eg phones not being despatched, lost or unpaid. Eventually received a small deposit and when trying to call to find out where the rest was, the phone lines were broken again. It was only when I promised to visit the shop accompanied by trading standards and/or the police, that I got a response and this was accidental as the operator was calling to tell someone else That they had "found their phone". If you want a stress free easy service, AVOID AT ALL COSTS”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear you were unhappy with the service. We have taken your feedback on board to improve the service. If you are still experiencing a problem, please do get in contact at your earliest convenience Kind Regards Quick Mobile Fix

Posted 7 years ago

“Good value phone .. and great working condition .. bought for Daughter ..”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Great choice, excellent value and fantastic service. Would use again.”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Don’t bother took over a month to get the funds and you cannot contact them as they never answer the phone and hardly respond to emails. And when they do they say they don’t have any details for me even though they made me an offer. Terrible service”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear you were unhappy with the service. Please contact us via live chat or telephone with your order reference and we will look into this for you Kind Regards Quick Mobile Fix

Posted 7 years ago

“I received the iPhone that I ordered the next day and it was ready to go and looked great”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Poor service.”

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Posted 7 years ago

Hello Soji. We are sorry to hear you were unhappy with the service. Please contact us and we can look into your order if you are experiencing a problem. Kind Regards Quick Mobile Fix

Posted 7 years ago

“do not use this company. communication is non existent, customer service non existent. no response to phone calls, if you are thinking of using them, try calling them first!! yea told you no answer ever. i sent them an item 3 weeks ago! nothing. they have stolen my property.”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear you were unhappy with the service. We have taken your feedback on board to improve the service, if you do require further assistance please contact via live chat or telephone Kind Regards Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews