Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic Lovely phone with great technology So happy with it . Easy to use and really a good price . Thank you”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Excellent service - quick and reasonable price.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“The phone I got didn't work which was very disappointing as it was a present for my daughter. I waited for over 3 weeks for a refund and I'm still waiting. DON'T BUY from this seller as you'll be very disappointed!”

Helpful Report

Posted 7 years ago

Hello, We have received your order back and is currently being processed for a refund. You will receive your refund in your account in the next few working days. Kind regards Quick Mobile Fix

Posted 7 years ago

“Quick Mobile fix provided me with a faulty product. The camera is permanently blurry. I returned the phone, only for it to be told that it has not been received when in fact it was received and sent back without being repaired for no apparent reason. An email was sent to me from QMF stating my phone has just been received after I received an email from APC that my package has been shipped, which clearly means QMF is lieing. Upon questioning QMF via email, telephone and online chat I keep being ignored.”

Helpful Report

Posted 7 years ago

Hello Farhana, We are sorry to hear the issue you are having. Looking into your order your order was dispatched on the date we stated which is the day you received, however, the tracking can take up to 24 hours to update. If you are experiencing any problems, please do get in contact Kind Regards Quick Mobile Fix

Posted 7 years ago

“DO NOT PURCHASE FROM THIS COMPANY. Original delivery of the phone was delayed. It then developed a fault after 5 months. I returned it for repair and it has taken them 2 MONTHS to do this. Their own stated time for repair is 5 working days - what a joke that they should call themselves Quick Mobile Fix!!! I requested a full refund due to the length of time they were taking, but they ignored this and just said they were very busy and it would take an additional 3 days. I have had to purchase another phone. If you try to call them they never answer just keep you on hold. I have raised a Section 75 Claim through my credit card. DO NOT DEAL WITH THIS COMPANY.”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear about the problem you were having. Looking into your order, your order was dispatched yesterday. We do sincerely apologize and we will look into this further to ensure you do not have the same experience again in the future. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Bought a refurbished iPhone 6, which was supposedly unlocked to a network, however after many attempted took the phone to an independent telecom shop who confirmed the phone is locked to a network. Have emailed and tried thier customer service number and after numerous calls which are never even answered feel very frustrated. Would not recommend”

Helpful Report

Posted 7 years ago

Hello Rhodri, We are sorry to hear the issue you are experiencing. Please check your emails as a member of the team have emailed you to assist you in this matter. Kind regards Quick Mobile Fix

Posted 7 years ago

“My phone stopped working after 19 days i had it. Sent it back to repair and after have sent 17 emails no one replied. I've called the costumar service every single day without receiving any answer. Apparently i had to confirm my address and NO ONE ASKED ME FOR THAT i find the costumare care very poor, poor service and awful communication. Unfortunately i had a very bad experience after few friends advised me this company. I'll never buy something from them again.”

Helpful Report

Posted 7 years ago

Hello Rosetta, A member of the team is looking into your order and will be in contact with you very soon. Please accept our apologies for any inconvenience this may have caused Kind regards Quick Mobile Fix

Posted 7 years ago

“Excellent service the phone is like brand new ,I would definitely buy off these guys again 👍👍👍👍👍”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Straight forward, sent the item and received the money. Job done, no hassle. Would definitely recommend.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“very pleased with my 'new to me' phone - it is in immaculate condition. Good communication from Quick Mobile Fix when the colour I had originally ordered wasn't available. Prompt delivery once this was sorted out. Would recommend.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Phone broken within 2 weeks. Poor response on how to proceed”

Helpful Report

Posted 7 years ago

Hello Ellen, We are sorry to hear you are having a problem with the phone, please do get in contact as we supply a warranty with the phones that we sell. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Quick and efficient service Phone in excellent condition”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Phone arrived broken and no-one is responding to emails.”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear you are having a problem with the phone, please do get in contact via live chat or via telephone as we supply a warranty with the phones that we sell. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Very good value for money. Phones arrived promptly and in excellent condition. Would definitely recommend to everyone.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Superb as ever”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

““Pristine” phone ordered June 2018. Phone took ages to arrive and when it did it was far from “Pristine”! Camera didn’t work etc. Phone returned mid July. Quick Fix confirmed receipt of phone and that refund would be processed middle of July. Still waiting for refund on 8th September despite about 10 chasing emails which always get same boring response apologising for delay and saying will ask “Finance Dept” to raise refund ASAP. Still no refund! Now having to raise a disputed with my bank/credit card company as Quick Fix just ignoring me!”

Helpful Report

Posted 7 years ago

Hello Mr Ford, A member of the team is looking into your order and will be in contact with you very soon. Please accept our apologies for any inconvenience this may have caused Kind regards Quick Mobile Fix

Posted 7 years ago

“Good service and good phone”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Easy to order on line. Delivered 5 days after order was placed. The phone was in prestige condition as described. I would use Quick Mobile Fix again.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“A PROBLEM SORTED I ordered a refurbished iphone 7, unfortunatly it had a fault with the front facing mic. Quick Mobile Fix were good to their word and repaired the phone without any issue or argument and now the phone is like new. The buying and recieving of the phone plus the time it took to repair it all happened within the time scale that Quick Mobile said it would happen and they replied my my e-mails on time and kept me up to date. My big issue was that no one answered the phone when i rang on 3 different occations, however the e-mail responces were timely. Though i wished that the phone had come working 100% it has not put me off from using Quick Mobile again in the future and if the phone had work 100% right away i would have given this service 5 stars, however i am still very happy with the final result.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“A very reliable company They do what it says on the tin.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews