Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“OUTSTANDING”

Helpful Report

Posted 7 years ago

Hello John Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“The batt seems better, sadly the phone only intermittenty recognised the sd card now.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“The phone I ordered was then out of stock so a different colour was sent. It stopped working after 2 days and then despite numerous emails and attemped calls to customer service I was ignored. Customer Service never answer the phone! It just rings out. It was only when I got Paypal to raise a claim did the refund finally arrive 2 months after I started the whole sorry process. Will never deal with this compant again.”

Helpful Report

Posted 7 years ago

Hello Richard, We are sorry to hear this, however, a member of the team responded to your email within an hour on Monday, Your order is being checked and a member of the team will be in contact with you shortly. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Fantastic service”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Poor show”

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Posted 7 years ago

Hello, We are sorry you are unhappy with the service. Please contact us and a member of the team will be happy to help you Kind Regards Quick Mobile Fix

Posted 7 years ago

“I have been waiting for my mobile phone to arrive for 3 weeks (15 working days) now. After 2 weeks customer service offered me £10 of accessories which I don't really need. I just want the phone I have ordered for my son to arrive. This service is unacceptable but if I ask for a refund it will take up to 10 days for the money to be paid back into my account so I can purchase a refurbished phone elsewhere. This service is completely unacceptable - how long does it take to refurbish a phone - and if the company does not have any of these devices in stock - why did they accept the order?”

Helpful Report

Posted 7 years ago

Hello, We are sorry there was a delay in your order. We have canceled your order as requested and taken your feedback on board. We apologise for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Prompt efficient service! I would recommend......”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Good value - and arrived very quickly. No complaints with quality of product. Exactly as described.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“You still have a chance to redeem yourselves but I am annoyed that the mobile you sent is completely dead and will not charge - I emailed your customer support and they told me to clean it with a toothbrush and charge it for 24 hours. It is NOT charging. I have asked how to send it back and get a replacement or a refund and no one has bothered to reply to that. Please will you tell me what your returns policy is and how to ensure I don't just send it back and see nothing for my money?”

Helpful Report

Posted 7 years ago

Hello Alexandra, We are sorry to hear this, a member of the team has contacted you via email this morning to resolve this matter. Apologies for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“Great service very happy”

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Posted 7 years ago

Hello Anthony, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“What was requested was what I received.”

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Posted 7 years ago

Hello Andrew, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Great price for my phone but wish the communication had been better (I wasn’t told when phone was received and when money would be be paid)”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Quick and easy”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Ordering was very easy and phone arrived before the date specified. Would definitely recommend Quick Mobile Fix.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“great”

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Posted 7 years ago

Hello Iain Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Ordered a iPhone 5c for my son- it was a very fair price and delivery within 7days (24hours from when they said it was ready) Very pleased with the service Order number 188858”

Helpful Report

Posted 7 years ago

Hello Fiona, Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Extremely bad service, they have sold me a phone which was not up to the standard they advertised and only give me the option to send it back even though. I have expressed that I am heavily pregnant and have a terminally ill mother and can not be without a phone. Their response was to send me a price list for phones they could rent me. When I requested a call from a manager they have stopped responding to my emails. I would not recommend this company.”

Helpful Report

Posted 7 years ago

Hello Nicola, We are sorry to hear you are having a problem with your order. You said you could not be without a phone and we offered our rental phone service. Your email has been forwarded to the manager and they will be in contact with you soon. Kind regards Quick Mobile Fix

Posted 7 years ago

“Bought a refurbed phone in ‘good’ condition on 30th July for my son’s birthday. It arrived with deep scratches on the screen. Returned it and still waiting for a refund after 4 weeks. They never answer their phone and have promised a refund via email. Despite prompts, they have not delivered on their promises. Not impressed. My son is devastated. He has been left without a phone or a refund by this firm. PLEASE AVOID.”

Helpful Report

Posted 7 years ago

Hello Jason, We process refunds within 10-14 working days. Your refund is being processed and you will receive your refund shortly. Apologies for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 7 years ago

“iPhone 6s ordered, Really pleased with the quality as described as 'pristine' which it is. Improvement in delivery time would have warranted 5 star. Unfortunately the courier used by QMF did not deliver my phone on the 'Next day delivery' they took 4 days. Overall from placing my order it took 15 days to deliver my phone (11 working days). Now a days that is too long a definite shortfall in customer satisfaction.”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Excellent”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews