Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely shocking service, waiting 3 weeks for my refubished phone to arrive, tried contacing them to see why it was delayed they told me that it was because it was going through strict quality controls. The phone has now arrived it doesnt even turn on, strict quality controls my arse. Cant get a reply from my email and they do not answer their phones. DO NOT ORDER FROM THIS COMPANY!!! I will be demanding a full refund, or taking this matter further.”

Helpful Report

Posted 7 years ago

Hello, We do apologise for the problem you were having with your order. If you are still experiencing a problem with your order please do get in contact via email Kind Regards Quick Mobile Fix

Posted 7 years ago

“DO NOT USE THIS COMPANY. ORDERED IPHONE ON 15th JUNE FOR MY DAUGHTERS BIRTHDAY. NO PHONE NO REFUND. I AM A PENSIONER AND CANT AFFORD TO LOSE £179.99. WORST COMPANY I HAVE EVER DELT WITH. THANKS FOR RUINING MY DAUGHTERS BIRTHDAY YOU THIEVES”

Helpful Report

Posted 7 years ago

Hello, We do apologise for the problem you were having with your order. If you are still experiencing a problem with your order please do get in contact via email Kind Regards Quick Mobile Fix

Posted 7 years ago

“Everything went wrong with this company! DO NOT USE THEM! They will take your funds....have their phones off the hook ...never give an honest answer. You will be left fighting for the phone / fighting for a refund! Just generally fighting for anything....and you'll be left months without a resolution, an honest answer, or a phone! FAKE AND DISHONEST THIEVES”

Helpful Report

Posted 7 years ago

Hello, We do apologise for the problem you were having with your order. If you are still experiencing a problem with your order please do get in contact via email Kind Regards Quick Mobile Fix

Posted 7 years ago

“They couldn't supply the color I ordered straight away but sent me an email to let me know and offered an alternative if I didn't want to wait. which I accepted. Top marks for communicating so promptly.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Good repair but took longer than expected.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very good item. So far working fine. Customer service very gentle, helpful and professional.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Ordered an refurbished Iphone 6 and QMF claims it would be dispatched in 3-5 working days, Picture below. Once I paid for the phone I then received an email that it would be dispatched up to 10 working days which was a joke I could have went to my local phone dealer and bought the mobil instead of dealing with this hassle, then I emailed them towards the 10th day and they replied back that its going to take another 3-5 working days for "Further Quality Control Test On My Device" you would think that the mobiles would be tested before selling/advertising them which is logical. Honestly I bought from QMF not knowing that they had bad reviews and would had never bought from them in the beginning if I had knew. ID185029”

Helpful Report

Posted 7 years ago

“Got an Iphone 6s. Not the best. The phone seems okay, but as "refurbished" you'd expect the minimum service to at least replace the battery. My battery will be almost completely flat within 2 hours tops? I know iphones aren't known for their long battery life but it's obviously not been replaced. Pretty disappointed.”

Helpful Report

Posted 7 years ago

Hello, We do apologise for the problem you were having with your order. If you are still experiencing a problem with your order please do get in contact via email Kind Regards Quick Mobile Fix

Posted 7 years ago

“Nice and quick and good price.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I ordered an "Grade A" iphone 5c from this company. When it arrived it got very hot when charging and when in normal use. I returned it for refund. I'm still waiting for my money a month later. This is unacceptable. I would not recommend this company to anyone.”

Helpful Report

Posted 7 years ago

Hello, We do apologise for the problem you were having with your order. If you are still experiencing a problem with your order please do get in contact via email Kind Regards Quick Mobile Fix

Posted 7 years ago

“Ordered an iPhone didn’t realise will take up to 10 working days I was going abroad and was assured it would arrive next few days.14 working days later no phone ewquested to cancel the order they advised can get a white I phone out the next day . If I wanted a white iPhone I would have ordered one again requested a refund was advised to late my phone is on the way out to me.in the meantime I had gone on to Music Magpie ordered the same phone £20 cheaper and arrived the next day So I refused to sign for the phone a refund was promised I have been waiting over 3 weeks now worst customer service EVER avoid the joke of a company”

Helpful Report

Posted 7 years ago

Hello, We do apologise for the problem you were having with your order. If you are still experiencing a problem with your order please do get in contact via email Kind Regards Quick Mobile Fix

Posted 7 years ago

“Bought an iPhone from them. It took longer than they said to arrive. I had to chase them every day for it. When it arrived the screen was a cheap replacement and was so dull it was hardly usable. It also came with a gloss black sim tray rather than Matt black to match the rest of the phone. The SIM tray matches the serial number so I guessed they had changed the case, but not replaced the SIM tray. It clearly had to be sent back so I requested a refund they said I would get my refund in 10-14 working days from when the recieved the phone. Which is a joke in this day and age, every other retailer I deal with it is a matter of a few days. They received the phone on the 5th July, it is now the 18th of August and I still do not have the money. I have chased and chased and chased them. I have been promised calls and been told it is a matter of urgency etc etc. In summary they are a bunch of crooks. If you get a phone it is a poor quality refurb and when you send it back you will not see your money again. Avoid at all costs do not be fooled by the good reviews, they are the lucky ones.”

Helpful Report

Posted 7 years ago

Hello, We do apologise for the problem you were having with your order. If you are still experiencing a problem with your order please do get in contact via email Kind Regards Quick Mobile Fix

Posted 7 years ago

“Terrible, fraudulent company like many other reviews say. Payment was taken for my purchase over 2 weeks ago but I have still not received my phone (nb: the ridiculous 10 working day dispatch stated after ordering is not mentioned anywhere on their website). The only thing that is "quick" is the pathetic and conflicting excuses (i.e. lies) as to why the device has still not been sent.”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear you had a problem with your order. If you are still experiencing a problem, please do get in contact via email and a member of the team will assist you further Kind regards Quick Mobile Fix

Posted 7 years ago

“I've been trying to tell you that the phone isn't working properly and that I have been trying to return it for weeks now! I did everything that I was asked to do but no one is reading my emails properly! It doesn't connect to any wifi, it's not letting me log into my iCloud, I deleted and resettled everything!!! But no one is listening to me!!! I WANT TO RETURN THIS AND GET MY MONEY BACK!!! That is it!!! I don't want to hear have you tried this.... YES I HAVE!!! also there is 2 stickers on the back of the phone that says not to take it off for 30 days...as there is 2 I'm thinking this phone was returned previously as there are obviously problems with it!! Now I want t return it and maybe get some good customer service while your at it!!”

Helpful Report

Posted 7 years ago

“the order was deliverd in the specified time and is as stated on line and is now operative”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Thank you, Product was great and in fantastic condition”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Couple years ago I used this site and it gave me bad sevice + few weeks delivery and a phone that didn’t have service anywhere I went. However recently I needed a phone ASAP and I didn’t think buying a new one was necessary so I turned to QuickMobileFix as I didn’t want to be searching for loads of other sites...I was hoping for better service and this time it gave me great service + next day delivery and the phone works fine. The screen is a little darker and the colours are cooler than a new phone as this is a refurb but I’m not fully bothered by it.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Absolute zero phone communication , they will do everything to stall you. DEAL WITH THEM AT YOUR PERIL ! God help you.”

Helpful Report

Posted 7 years ago

“Brilliant service!”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Well informed and as stated”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews