Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and next day delivery as promised on website.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Delivery of phone took too long. 11 working days, which is over 2 weeks. That being said, the actual phone itself is banging!!! Very good condition and is fully operational, not wanting to jinx it, but the phone is excellent qualitysnd I’m very happy with it!!! You do need to get your items out sooner though, it was a nightmare waiting for my phone to arrive!”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear you had a problem with your order. If you are still experiencing a problem, please do get in contact via email and a member of the team will assist you further Kind regards Quick Mobile Fix

Posted 7 years ago

“the team went out of their way to get this to me on time, it turned up in excellent condition and its fantastic, I would definitely recommend this company to all family and friends”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“My experience was as promised. I am very satisfied with service and product received☺️☺️☺️ My order ID181796”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very good, would use again”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Brilliant”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Spent£300 on a pristine iPhone 6. Nine days to arrive, be aware it takes ten days on average. Phone arrived and the condition was as stated, clearly though it had not been tested as it would not charge. Phone sent back the day after it arrived (now two weeks ago) - still waiting for a refund. Good luck getting through on the phone number advertised - be prepared for a long wait. Avoid at all costs.”

Helpful Report

Posted 7 years ago

“COMMUNICATION IS VERY POOR, IT HAS TO IMPROVE!”

Helpful Report

Posted 7 years ago

“Never ever ever buy a phone from Quick Mobile Fix. I purchased a second hand iPhone for the appropriate price and when I received it, the audio jack didn't work and the video camera recorded a wobbly picture. I contacted the support team immediately and they explained that I would have to return the phone and wait up to 10 days before they would decide if I would be issued a replacement phone. I returned the phone by post and luckily sent it registered post as even though they received the phone and signed for it 8 days ago, they never acknowledged it had been received. They have completely ignored all of my emails since the time I returned the phone and the phone number just rings out or the on hold music plays indefinitely. I waited on hold today for over an hour and no answer. I've now reported the company to my bank as a fraudulent transaction! These guys are a complete sham! DO NOT BUY FROM THEM AT ANY COST!!!”

Helpful Report

Posted 7 years ago

“Despite initial frustration at being able to order a specific colour and be told 5 days later it was unavailable. Once an alternative was offered and accepted delivery was fast and the quality and value of the product is brilliant. Very Pleased.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I am having trouble with my phone now, I am unable to make people understand me as my voice is getting muffled, I can't find a telephone number to call and talk to anyone about it”

Helpful Report

Posted 7 years ago

“Delivery was great but a lot of details are needed on the condition of the phone. I bought an iPhone 6 and found the battery was severely degraded. This wasn’t so unexpected but when I went to get it fixed at an Apple store I was told my screen is fake. None of this was advertised. More transparency would be nice”

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Posted 7 years ago

“Superb service, my order of an Iphone 7 came really fast, works amazing and really competitive price especially with a years warranty. Couldn't ask for more!”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“wow! where do i begin! firstly, use any other company than this, you will never see your phone again, nor will you EVER be able to contact them on their clearly fake landline! i have been on hold twice for over 45 minutes each. They just don't want to speak to a customer because they are clearly scamming! over two weeks ago i sent my phone, a brand new iPhone 6, perfect working condition.... £169 was agreed... have i heard a thing since... NO.... am i going to.... NO.... will i take this further.... YES... being a hard solicitor who will not stop until this is sorted and they either have to shut up shop (and no doubt create a new fake company) or pay me what i am owed! its not even about the money anymore.... i will not let up, and will drive to their address (if it exists) tomorrow guys - take heed and learn from this!!! take less money for your phone from a proper company who communicates.... now i am simply worried about them having my bank details... how stupid am i!”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear you had a problem with your order. If you are still experiencing a problem, please do get in contact and a member of the team will assist you further Kind regards Quick Mobile Fix

Posted 7 years ago

“Do not ever EVER use this company. If the google review allowed me to give 0 stars then I would. This companies customer service is none existent. It is impossible to get through to them using the landline, it is constantly engaged, and they take 3 days plus with prompts to respond to emails. The phone I purchased from them is faulty and 3 months after receiving the phone I am still chasing for a desirable outcome; a replacement hand set! I cannot stress enough how bad my experience has been. STEER WELL CLEAR!!!!!!!!!!! Oh and the estimated delivery time is a lie. It took 3 weeks and some periodic chasing to get my phone sent to me. I was told the delay was due to “quality control checks”. Turns out this was nothing but a lie because I was in fact sent a faulty phone. Lies, lies, lies, lies and more damn lies. I will be posting negative reviews daily by these means until my issue is resolved.”

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Posted 7 years ago

“Very good quality”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Good service. Phone came with a nice matte screen protector. Very happy with it.”

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Posted 7 years ago

“I bought a phone from here, absolutely great quality only thing is the 10 day dispatch is quite annoying”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Great phone even though not the original one ordered! Thanks so much - much appreciated the prompt email responses”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I bought 2 phones from QMF, one described as pristine for my missus and another described as good for my 2nd number. Both phones had been accurately rated by QMF, worked perfectly and were delivered within the advertised timescale. Also good pleasant comms when I had a query. Will definitely use again.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews