Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i phone 7 as described & dispatched within the 14 days stated but apc logistics delivery took 5 days so the overnight service quick mobile fix contracted them to provide let both them & me down.”

Helpful Report

Posted 7 years ago

Hello Thank you for taking the time to leave a review. We are glad you are happy with your order. Your feedback has been taken on board We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 7 years ago

“very good service”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 7 years ago

“Ordered as a Christmas gift so can’t fully rate as hasn’t been used yet but very good price, fast delivery and the phone looks like new. Very happy so far with my purchase, thank you.”

Helpful Report

Posted 7 years ago

Hello Sian Thank you for taking the time to leave a review. We are glad you are happy with your order. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 7 years ago

“Item was ordered 3 weeks ago and have has never arrived and no one is available for contact”

Helpful Report

Posted 7 years ago

Hello Edward, Looking into your order. You placed the order on 23/1/2018 and your order was dispatched the following day n a next day delivery service. If you have not received your order please do get in contact and a member of the team will be happy to assist you Kind regards Quick Mobile Fix

Posted 7 years ago

“I recently bought an apple I pad with no problems and all working as it should do ..Very Good service with no complaints .”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 7 years ago

“Great phones, would recommend.”

Helpful Report

Posted 7 years ago

Hello Stephanie, Thank you for your review, we are so happy you are pleased with your order and our service. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 7 years ago

“You did not keep your contract terms and conditions?”

Helpful Report

Posted 7 years ago

Hello We are sorry you are not 100% satisfied with the service. Please do get in contact and a member of the team will be happy to assist you Kind regards Quick Mobile Fix

Posted 7 years ago

“Very happy, great mobile, wish I had gotten one earlier.”

Helpful Report

Posted 7 years ago

Hello Frank, Thank you for your review, we are so happy you are pleased with your order and our service. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 7 years ago

“Great service and product! Was slightly concerned after reading reviews, however iphone 6s was delivered 3 days after placing order and looks like new!! Thank you Quick Mobile Fix.”

Helpful Report

Posted 7 years ago

Hello Stephen, Thank you for taking the time to leave a review. We are glad you are happy with your order. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 7 years ago

“Brilliant service just wished I had spent on quicker dellivery.”

Helpful Report

Posted 7 years ago

Hello Thank you for taking the time to leave a review. We are glad you are happy with your order. Your feedback has been taken on board. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 7 years ago

“This company are a sham. I waited for 19 working days (25 days not working days total) for a faulty phone to be delivered. The responses from their team were rude and stand offish. I was told that it would not be until after Christmas for the phone to be fixed and sent back meaning it would be nearly 2 months. No apology, no support. The complaint didn’t go any further either. Do not use this company they trap people!”

Helpful Report

Posted 7 years ago

Hello Jess, We are sorry you are experiencing a problem with your order. We have received your email and a member of the team will be in contact with you shortly. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Ordered a pristine phone from them... took 2 weeks for the phone to even be dispatched. When I recieved the phone it was marked with scratches and chips out of the sides, spoke to the via live chat to ask what there pristine condition was and was re assured that pristine means not a mark on the phone it’s like new!! Defiantly not what I recieved I’ve tried contact the via phone calls emails and live chat to which I’m getting no where with, all they can say in live chat is they’ll get some one to contact me and they never do!! Emails are being ignored and phone calls get cut off! Completely Useless company!! AVOID ordering anything from these as you won’t get what you ordered and then your stuck with it as they don’t get in contact about the problem (I’ve been waiting over a week for a phone call now) and started the whole complaint process almost 2 weeks ago 😡 they don’t even deserve 1*”

Helpful Report

Posted 7 years ago

Hello Kerry, We are sorry to hear this, a member of management will be in contact with you soon to discuss your order. We apologise for any inconvenience this may have caused. Kind Regards, Quick Mobile Fix

Posted 7 years ago

“Order ref 204613 QMF used to be really good - fast returns and quick dispatch with good communication. What happened? Maybe it’s just my experience but I won’t use QMF again. The phone I bought did eventually arrive but if it really takes ten days to send out a phone (what else takes that long?) with zero interim communication then you should tell all the other retailers who communicate with their customers and dispatch the same day or at least within two or three days!”

Helpful Report

Posted 7 years ago

Hello, We are sorry you feel this way about our service. We dispatch orders within 10 working days, your order was dispatched on the 5th working day and is delivered on a next day delivery service. Kind Regards Quick Mobile Fix

Posted 7 years ago

“terrible. Impossible to comunicate I have paid 369 GBP for a phone, after 20 days it has not been delivered and and the costumer service does not pick p call after long waiting time. Never to use again”

Helpful Report

Posted 7 years ago

Hello Chisanti, We are sorry there has been a delay in your order. We will be emailing you soon with an update on your order via email. Our phone lines can get busy, however, our live chat is on throughout the working hours, alternatively, you can email. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Great value phone in good working order!”

Helpful Report

Posted 7 years ago

Hello Thank you for taking the time to leave a review. We are glad you are happy with your order. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 7 years ago

“Poor customer service, false advertising on product after paying for item 10 Days after I was told the item have to go through inspection I taught this would have done before item go on sale , 21 to delivery I will never buy from them again”

Helpful Report

Posted 7 years ago

Hello Matt, We are sorry to hear this, we dispatch orders within 10 working days, your order was dispatched on the 8th working day. Your feedback has been taken on board Kind regards Quick Mobile Fix

Posted 7 years ago

“Phone in good condition, no issues, 2nd phone from you. Would recommend you to others”

Helpful Report

Posted 7 years ago

Hello Thank you for taking the time to leave a review. We are glad you are happy with your order. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 7 years ago

“Absolutely Prestine condition means what it says.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 7 years ago

“I've ordered a iPhone 8 one week ago haven't received conformation even know the money's been taken out of my bank also no answer on the customer service number terrible service if I don't get my phone or money back I will I'm coming to your office this disgraceful its a present for Christmas 😡😡😡”

Helpful Report

Posted 7 years ago

Hello David, Hello Samant We are sorry you are experiencing a problem with your order. We have received your email and a member of the team will be in contact with you shortly. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Very happy with phone I received and it’s the third I’ve bought from quick fix mobile”

Helpful Report

Posted 7 years ago

Hello Thank you for taking the time to leave a review. We are glad you are happy with your order. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews