Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a present for my grandson and he thinks its great”

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Posted 8 years ago

Hello Linda, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“I enjoyed the service”

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Posted 8 years ago

Hello Andrew, Thank you for your review, we are so happy you are pleased with our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Good price for phone which arrived quickly and Work’s perfectly”

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Posted 8 years ago

Hello Timothy, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Good service thanks”

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Posted 8 years ago

Hello Shaymaa, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“The phone was broken and poor customer service. Dishonest people I would not recommend”

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Posted 8 years ago

Good morning, We are very sorry to hear that the refurbished phone you received was broken. Please contact customer support and they will be able to help you, as it may be an easy fix through the software you can do from home. If not, you can send it back to us for a repair. You can contact customer support by calling 0208 5000 308 or emailing customersupport@quickmobilefix.com. Kind regards, Quick Mobile Fix

Posted 8 years ago

“The product arrived on time and as described.”

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Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Phone was cheap but delivery took forever.”

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Posted 8 years ago

“I am very happy with the service and the phone I would go back to them when I want another one”

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Posted 8 years ago

Hello Lesley, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Received phone and has described good conditions”

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Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Fast delivery and a good service”

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Posted 8 years ago

Hello Michael, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“The quality of the phone was excellent and much cheaper than other alternatives I saw. The only slight quibble is that it took about a week to arrive but then it did say it would take between 7 to 10 days to arrive when I bought it. Communication was great throughout with regular texts and updates.”

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Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Further to my previous review. This company takes the biscuit of incompetence. QuickMobile more like Slow&Don'tCareMobile would be more apt. I finally gave up on them and sent an email to cancel the order and request a refund, only to get yet another automated email telling me "sorry for the delay and my order would be prioritised.. Caveat Emptor, i.e. Buyer Beware if you use this company. Worst experience on-line in years. The Very Poor status is an overstatement.”

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Posted 8 years ago

Hello Peter, We are sorry there has been a delay in shipping your order. We have emailed you, letting you know we can dispatch your order today so please check your email. We do apologise for any inconvenience his may have caused and we have taken your feedback on board. Kind regards, Quick Mobile Fix

Posted 8 years ago

“I bought a refurbished IPhone 6, item received was in excellent condition as new.”

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Posted 8 years ago

Hello Laura, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Quick Mobile Fix have taken payment for my order and failed to dispatch it. It was due to be dispatched within 5-7 working days. This is now (working) day 9 and no progress. I've tried to call several times today and can't get through. Customer service are polite but haven't given me any clarification on when my order will be delivered and haven't clarified why my order has been delayed.”

Helpful Report

Posted 8 years ago

Good morning Georgia, We are sorry there was a delay in shipping your order. We will be in contact with you shortly with your tracking number so you are able to track your order. We do sincerely apologise for any inconvenience this may have caused. Kind regards, Quick Mobile Fix

Posted 8 years ago

“Ordered phone on the 10th March O/Num 154280 Your phone line is never available, ridiculous automated emails as a response. I have little confidence I will receive this phone which my daughter has been waiting for all this time. If it does not arrive by the 23rd March I want a refund and I will order elsewhere. Appalling and non existent customer service.”

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Posted 8 years ago

“Got a great phone at a good price and was delivered quickly. What more could you ask for!”

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Posted 8 years ago

Hello Jacqui, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Ordered phone 4weeks ago still not received keep being told 2-3 days.poor company”

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Posted 8 years ago

“When selling mobile phones on your website put the delivery time scales so customers know how long an order will take to process. My order has taken more than the suggested dates on your website which is unacceptable and I have still not received it.”

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Posted 8 years ago

Good morning, As stated on our website, refurbished phones are dispatched 5-7 working days after payment is made, then delivered to you the next working day! You can track your order here > www.quickmobilefix.com/pages/repair-tracker. Please note, international orders may take longer. Kind regards, Quick Mobile Fix

Posted 8 years ago

“Having paid in full for my daughter's phone on 4th March we are still awaiting delivery! We have tried tracking but the number is not working and communication from this company is poor to say the least! I've had to deal with no present for her to open on her birthday- which when you're teenage is pretty much unforgiveable! If this does not arrive tomorrow then I'll be demanding a full refund and making sure none of my friends or family have dealings with them.”

Helpful Report

Posted 8 years ago

Hello Rebecca, We are so sorry that was a delay in dispatching your order. I can confirm the device was dispatched 17.03.18 and is out for delivery today. If you have a question regarding your order, please contact customer support by calling 0208 5000 308 or emailing customersupport@quickmobilefix.com. Kind regards, Quick Mobile Fix

Posted 8 years ago

“Phone arrived in great working condition, few tiny scuffs as expected with refurb phones- but good as new! Quick delivery with no hassle!”

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Posted 8 years ago

Good afternoon, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews