Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with purchase.”

Helpful Report

Posted 8 years ago

Hello Sabina, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Erm it got delivered quick”

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Posted 8 years ago

Good afternoon, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Cheap after market batteries. Do not waste your time. Ordered a Refurbished "Grade A" Iphone 5s which cosmetically looked great. However we have had the phone over a week now and the battery dies once it reaches 20% and doesn't last very long. I am positive a cheap £5 quid after market battery has been used hence the poor battery life. I will not be purchasing from these guys again and will advise anyone else to steer well clear from there "Refurbished Grade A" items. Unacceptable.”

Helpful Report

Posted 8 years ago

Hello Mohammed, We are sorry to hear you are experiencing a fault with your phone, we do provide a warranty with the phones we sell. We have not had any correspondence from you to say you are experiencing an issue. Please do get in contact at your earliest convenience so we can resolve this matter for you. Kind regards Quick Mobile Fix

Posted 8 years ago

“My new phone kept bringing up error messages and was playing up. Calls to your support didn't fix this and I have had to return it. I now have no phone until a replacement arrives - that has now been over a week. I think when it is your error you should have sent a replacement phone on next day delivery.”

Helpful Report

Posted 8 years ago

Hello. We are sorry there was a delay with your order. We advise you to return the order so we could resolve the issue you were. Our returns department are expected the process to completed in the next 1-3 days as advised to via email, However, once we have an update we will be in contact you via email. We sincerely apologise for any inconvenience this may have caused Kind regards, Quick Mobile Fix

Posted 8 years ago

“Very happy with purchase”

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Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Quick service and excellent product would highly recommend!”

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Posted 8 years ago

Good morning, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“I bought a refurbished mobile phone in January for a birthday. Within a few days the tough screen kept freezing so we sent it back on 26th Jan using QMF returns label. They say it has never arrived and even though I have sent proof of posting, they are still stalling on the refund saying it might still come back to me! It has now been over 6 weeks and I am still waiting for a refund which is promised within 28 days.”

Helpful Report

Posted 8 years ago

Good afternoon Wendy, We are sorry we have not received your order. We have raised a claim with Royal Mail and will need to claim to be completed before we can take further action, however, you will be covered by our insurance. Please do expect our sincere apologies for any inconvenience this may have caused. Kind regards, Quick Mobile Fix

Posted 8 years ago

“Being called quick mobile fix, I didn't expect my phone to take over two weeks to arrive, not very good”

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Posted 8 years ago

Good morning, We aim to dispatch our refurbished devices within 5-7 working days. I can confirm your order was dispatched on the 8th working day. This delay was due to the bad weather conditions and we are very sorry for this. If you have a question regarding your order, please contact customer support by calling 0208 5000 308 or emailing customersupport@quickmobilefix.com. Kind regards, Quick Mobile Fix

Posted 8 years ago

“Great service”

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Posted 8 years ago

Hello Dawn, Thank you for your review, we are so happy you are pleased with our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Having read other reviews, I was nervous about the quality of products and service however my phone arrived faster than the 5 - 7 days I was expecting and was as described. Very good.”

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Posted 8 years ago

Hello Naomi, Thank you for your review, we are so happy you are pleased with your order and our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Great phone be coming back for more if there as good as this one”

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Posted 8 years ago

Hello Anthony, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Good price, quick delivery, great service.”

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Posted 8 years ago

Good afternoon, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Why advertise phones for sale when you obviously do not have stock, been waiting 10 days now, this is a gift for a birthday present on Thursday this week, either upgrade or let me know it will not be delivered on time so I can request a refund and go elsewhere.”

Helpful Report

Posted 8 years ago

Good morning, I am very sorry to read your review. We aim to dispatch all refurbished phones within 5-7 working days. You are currently on the 9th working day, as we are still experiencing a slight delay due to the bad weather conditions last week. Customer support has just emailed you, offering you the same device but in white which we can dispatch for you today. Please let us know what you would like to do, by contacting customer support by calling 0208 5000 308 or emailing customersupport@quickmobilefix.com. Kind regards, Quick Mobile Fix

Posted 8 years ago

“Phone was a gift for son . He loves it. Good phone 📱 Good price”

Helpful Report

Posted 8 years ago

Hello John, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Same as the comment below. Ordered an iPhone over 3 weeks ago and still waiting. Just keep getting told it is on high priority yet still no dispatch notice. Very disappointing”

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Posted 8 years ago

“I bought and iPhone 3 weeks ago and I'm still waiting for it...”

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Posted 8 years ago

“Quick and easy, no fuss! I’d use them again, money was in the account as soon as they said it would be. What more do you want?”

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Posted 8 years ago

Good afternoon, Thank you for your review, we are so happy you are pleased with our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Very prompt delivery. In excellent condition. Very satisfied customer”

Helpful Report

Posted 8 years ago

Good afternoon, Thank you for your review, we are so happy you are pleased with your order! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Quick service Quick payment and kept you informed of progress”

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Posted 8 years ago

Hello Alan, Thank you for your review, we are so happy you are pleased with our service! Kind regards, Quick Mobile Fix

Posted 8 years ago

“Whilst I am hopeful the product will be good when it comes, it was ordered two weeks ago and despite two phone calls and two further emails, both generating generic replies, I have yet to receive the phone! Will not be using again or recommending... Quick Mobile Fix? Absolutely not!”

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Posted 8 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews