Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I expected my mobile to arrive with me quickly .... hence the name Quick Mobile Fix. It wasn’t till I’d paid the money that I had an email telling me it could take 10 working days!!!! I ordered on the 3rd and the phone actually arrived with me on the 15th!! Your customer services also ignored my two requests to refund my money in order to go get a phone elsewhere.”

Helpful Report

Posted 7 years ago

Hello Paul, We do advertise for dispatching orders within 10 working day, we are sorry if this was not clear, however, we have taken your feedback on board Kind Regards Quick Mobile Fix

Posted 7 years ago

“Phone quality not as described but works so can't complain”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Phone came as advertised, pleased with same.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Had some apprehension buying on-line from a company I did not know, but I need not have worried - the iPhone 7 Plus was exactly as described, works perfectly and is fine cosmetically, and arrived in just a very few days. The short guarantee is a further reassurance. Happy with the refurbished phone and the service from this company.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Recieved the phone next day, no problems”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Order DD2CB7 They have had my iphone for 3 weeks and despite promises to pay -I have not received payment Poor”

Helpful Report

Posted 7 years ago

Hello Paul, Your payment has been processed on 24/08/2018 and you should have received the funds by now, however, if you have not please do get in contact via email and a member of the team will be happy to help you Kind Regards Quick Mobile Fix

Posted 7 years ago

“Quick and easy”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Good service, good product. No issues to date”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“The phone runs well. The cable was missing from the bundle, I requested it and somehow, a screen protector was sent instead. The business seems a bit disorganized but the phone works fine.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Keep bothering me for more poor reviews , I shall reiterate I had poor service , was sent 15 quid for a functioning iPhone 6 as claim that screen was damaged , asked them to investigate why so low , no response , poor company, should be reported to trading standards as I know own this isnt the first time either , once they have your phone they reduced offer from 185 to 15 quid for a blemish under screen that made no difference”

Helpful Report

Posted 7 years ago

Hello Richard, The condition of the phone is different to what you booked in this is why there was a reduced offer if you were unhappy with this you could have rejected the offer, however, you accepted the offer and the funds have now been processed. We apologise for any inconvenience this has caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“I AM STILL WAITING FOR PAYMENT OF 2 MOBILE PHONES SENT IN JULY. KEEP GETTING EMAILS STALLING FOR TIME. EACH TIME ITS A STATUS UPDATE WITH 5 WORKING DAYS WAIT FOR NEXT STATUS UPDATE. CLEARLY NOT A REPUTABLE BUSINESS OTHERWISE THEY WOULD ANSWER THE PHONE AND STOP STALLING ON PAYMENT. I WILL BE REPORTING TO TRADING STANDARDS.”

Helpful Report

Posted 7 years ago

Hello, The condition of the phone is different to what you booked in this is why there was a reduced offer if you were unhappy with this you could have rejected the offer, however, you accepted the offer and the funds have now been processed. We apologise for any inconvenience this has caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“Easy peasy lemon squeezy. So much easier than eBay”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“I sold my iphone6s to Quick Mobile Fix and got a fair price for it. The whole process from them receiving my phone to them paying me took 2 weeks and for a whole week I was left not knowing when I would receive payment, no reply to emails or calls answered regarding this. I had to keep checking my bank account to see if the funds had turned up. So customer service needs improving for sure.”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear you are unhappy with the service. We have taken your feedback on board to improve the services. Kind regards Quick Mobile Fix

Posted 7 years ago

“VERY FAST EASY SERVICE AT VERY COMPETITIVE PRICES WILL RECOMMEND TO FRIENDS AND FAMILY.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“excellent product, excellent service. Highly recommended”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Excellent”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Great service”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Took 5 weeks to process my mobile phone and pay out. Never answered emails. Broke promises. Would not provide complaints procedure. I WOULD NOT RECOMMEND THEM OR EVER USE THEM AGAIN. THEY ARE TOTALLY INEPT.”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear you were unhappy with the service. We have taken your feedback on board to improve the service. For our complaints procedure you can email in or write in. Our email and address is on the website Kind Regards Quick Mobile Fix

Posted 7 years ago

“Excellent phone as new”

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Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

“Got a very nice phone”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews