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Quictent Reviews

4.6 Rating 737 Reviews
91 %
of reviewers recommend Quictent
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Email:

sales@quictents.com

Location:

11/F CAPITAL CENTRE 151 GLOUCESTER ROAD,
11/F CAPITAL CENTRE 151 GLOUCESTER ROAD
Wan Chai
999077

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Quictent 5 star review on 21st August 2024
Pat F.
Quictent 5 star review on 21st August 2024
Pat F.
Quictent 5 star review on 20th August 2024
JB
Quictent 2 star review on 4th August 2024
Billy Vazquez
Quictent 5 star review on 18th July 2024
Kathryn
Quictent 5 star review on 18th July 2024
Kathryn
Quictent 5 star review on 17th July 2024
C. Denis
292
Anonymous
Anonymous  // 01/01/2019
Needed a tent greenhouse to overwinter vegetables and start seedings in January. Good product but recommend some additional modifications to stabilize structure from wind. I used several Garden Steel Fence T posts driven into ground and attached to frame with heavy duty zip ties. Withstood winds from 20-30 mph and gusts to 45 with no movement.
Quictent 5 star review on 1st October 2021 Quictent 5 star review on 1st October 2021
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Posted 3 years ago
i needed a replacement canopy for my 15X20 car port. The service person Green was very helpful in helping me to order and pay for the replacement. I received it yesterday and am very satisfied. This canopy did not have to stretch as much as the size was perfect. I'm a happy camper my car is protected once again.
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Posted 3 years ago
The customer service at Quictent is superior to any that I have know. They respond quickly and ship out replacements as quickly as possible. The tent itself goes up easily.
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Posted 3 years ago
I was missing pieces and they were very quick and responsive to the problem. I had the missing pieces in about a week
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Posted 3 years ago
Quictent went above and beyond anything I expected. The customer service was professional and swift as was the replacement and shipping. I would recommend this company to anyone I know and will use them again in the future.
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Posted 3 years ago
One of the best decisions I made was getting a Quictent greenhouse for my garden. I was able to overwinter crops for the winter and it held up really well in the snow. When one of the zippers broke, I contacted the company and they were very helpful with getting it replaced. They got back to me quickly and I truly appreciated their professionalism. I would def recommend them.
Quictent 5 star review on 22nd September 2021 Quictent 5 star review on 22nd September 2021 Quictent 5 star review on 22nd September 2021
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Posted 3 years ago
The car port I purchased is very reliable through the weather we've had. Y'all have great customer service, Yummy and Cicely got back to me asap to get my replacement part to me. I would definitely recommend Quictent to family and friends. Thank you 😁
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Posted 3 years ago
Awesome service . I got replacement product quickly and was kept informed through the whole process.
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Posted 3 years ago
I needed some replacement parts because of damage. They sent them extremely quickly and everything fit just right. I was not charged for the parts or shipping as they were under a year old. I am extremely pleased with their service.
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Posted 3 years ago
The other day a pole broke on my tent. After contacting the company, I tried to buy a replacement pole. The company would not let me buy it....rather they shipped it to me free. The tent is back in service like new in record time. They went above and beyond.
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Posted 3 years ago
I wanted a car shelter that I could keep up for a few years to work on motorcycles. I bought one from Quictent...the upgraded car shelter for a very reasonable price in white. It has 4 poles on each side...not 3 and is 10' X 20'. with zippered doors on each end. The material seems very good. I mounted the structure on a cement pad. I added 4 horizontal poles-electrical conduit metal poles in case of a good snow, but not sure if its necessary. When constructing, I did most myself, but having a friend would help and warmer weather might make it easier to stretch material, but not sure. Advice...I would not put all the bungees on one area while you put sides and roof on so you don't strain the grommets unnecessarily. Do every other one-then go back and add bungees. Also..customer service was great...I used more bungees than I should have and they sent me a bunch more for free. I feel like they will be there if I need warranty parts.
Quictent 5 star review on 15th September 2021
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Posted 3 years ago
Worked with Emilia at Quictent to complete my request for parts and received the parts need for repair in a very timely manner.
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Posted 3 years ago
This product is very nice, well made. I only had one problem which was not the fault of the company, but they went above and beyond what I ever expected to fix the product at no cost to me. I am so happy to see a company that actually stands by its products, and believes in providing true customer support. Thank you.
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Posted 3 years ago
We opened it up and we’re pleased it took so little time and looked great.
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Posted 3 years ago
This place has the very best customer service and nice greenhouses.I recently had the pleasure of dealing with Yummy.She is great.Needed parts.She hooked me up like I couldn't believe.If you need an affordable good built low price greenhouse.Look no farther!These people can't be beat!
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Posted 3 years ago
awesome quality and service!
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Posted 3 years ago
I am Not a big fan of customer service on line or by recording. BUT I have to complement Joy for her commitment to making sure my problem was solved. I am very appreciative!
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Posted 3 years ago
I don’t usually write reviews but I have to express my gratitude to the help I have been receiving from my Customer Care Rep., Yummy. I live in New England and the weather here is very erratic to say the least. While on vacation a random micro burst thunderstorm came through and left multiple tears on the top canopy of our tent. I called up for advice on how to replace it and she looked up my sales purchase and notice that I was just outside of the warranty. She went out of her way to contact the facility to see if anything could be done and later informed me it would be covered. Just wanted to say thank you for the great customer service.
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Posted 3 years ago
I have a 26'' X 13 ' party tent from Quictent and I needed replacement parts (poles) customer service was on top of it, I had my replacement parts in less than two weeks. I recommend Quictent to anyone looking for a tent. very happy with Quictent.
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Posted 3 years ago
I have completely enjoyed the product I bought. I researched for DAYS on what to buy and am SOOO happy. I also enjoyed my interactions with Jenna - she is a Top Notch customer service agent (something very rare to find these days) and that alone would keep me as a Quictent cusstomer.
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Posted 3 years ago
Quictent is rated 4.6 based on 737 reviews