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Quictent Reviews

4.6 Rating 737 Reviews
91 %
of reviewers recommend Quictent
Read Quictent Reviews
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Email:

sales@quictents.com

Location:

11/F CAPITAL CENTRE 151 GLOUCESTER ROAD,
11/F CAPITAL CENTRE 151 GLOUCESTER ROAD
Wan Chai
999077

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Quictent 5 star review on 21st August 2024
Pat F.
Quictent 5 star review on 21st August 2024
Pat F.
Quictent 5 star review on 20th August 2024
JB
Quictent 2 star review on 4th August 2024
Billy Vazquez
Quictent 5 star review on 18th July 2024
Kathryn
Quictent 5 star review on 18th July 2024
Kathryn
Quictent 5 star review on 17th July 2024
C. Denis
292
Anonymous
Anonymous  // 01/01/2019
Great customer service by Yummy. My party tent arrived with a defective part and they replace it quickly with no hassle. We also had a pole that bent and after confirming my purchase it was immediately replaced. Emails were promptly and politely exchanged. I will definitely buy from them again.
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Posted 3 years ago
We found Quictent to be very honorable. We have a Quictent screen room which had the top torn. I wore to inquire about a replacement top and had one sent to me for no charge. We are very impressed considering most companies today do not provide good service. Thank you.
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Posted 3 years ago
I am very pleased with this company. GREAT customer service by Mr. Green. He always reply promptly and answered all my questions. I received all the parts I needed in a timely manner. I would definitely recommend.👍🏻
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Posted 3 years ago
I am very pleased with this company. GREAT customer service by Mr. Green. He always reply promptly and answered all my questions. I received all the parts I needed in a timely manner. I would definitely recommend.👍🏻
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Posted 3 years ago
Great customer service by Yummy.My greenhouse arrived with a broken zipper. After confirming my purchase it was immediately replaced. I will buy from them again.
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Posted 3 years ago
Excellent customer service!! Great product that's well made and is pretty easy to put up. It's very sturdy but make sure that you purchase some weights for it to be safe.
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Posted 3 years ago
Grate customer service! Thank you, Yummy!
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Posted 3 years ago
Very for a company to be this helpful and anxious to help with parts and service. Immediately received the damaged part replacement within 2-3 days. Emailed promptly with response and updates. Great!
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Posted 3 years ago
I'm very pleased with the product and the excellent service that Mandy provided. I would recommend highly! Tami
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Posted 3 years ago
Needed to replace the cover on a 20 x 10 car canopy so I placed the order but the replacement part I received was the wrong part so I contacted Quictent via email and explained to Yummy with customer service what had happened, without hesitation the next day Quictent shipped out the correct replacement part. Thank you Quictent for having great customer service!
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Posted 3 years ago
An excellent and affordable pop-up tent. Our 10' X 20' top cover was damaged in shipping and they immediately replaced it.
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Posted 3 years ago
Quictent customer service Mr Green was a great person to deal with after we had issues with the EZ Pop up got damaged. They responded immediately and sent a new frame and cover. We were so delighted we bought the car/boat carport. Best customer service we wish all retailers had these type of folks.
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Posted 3 years ago
I had purchased a greenhouse and I had a few damage parts I reached out to Quictent for help with replacement parts and they were fantastic they were right on it they treated me like I was one of the family I was sended replacement parts for my greenhouse within 2 days great job I would buy from them again and I will recommend them to my family and friends. Keep up the good work
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Posted 3 years ago
My experiences with Quictent customer service, specifically, Emilia, was a very positive experience.
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Posted 3 years ago
When I started my request process for a replacement part, I imagined it would drag on based on my experience with other companies. I was very pleasantly surprised how quickly my request was processed by Quictent. I was contacted by Rainy via email, and Rainy was very helpful in ensuring I got the correct part in a very timely manner. From my request to having the part delivered (on a Sunday) was only one week.
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Posted 3 years ago
Great customer service. Fast delivery. Prompt response to customer. Product is just what we needed 👌
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Posted 3 years ago
I ordered a replacement canopy as my original was getting brittle. Received it fast with great communication from seller. The canopy is just what I was wanting. Correct size and color. Great construction. Very happy 😁
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Posted 3 years ago
There was a quality control issue with the 4season tent. after sending photos of the paper-thin fabric quality from the day of opening the package and the structure that was difficult for two people to push up. Green took care of the issues and the matter was quickly resolved. Constant and timely feedback with tracking was always appreciated. They listened to every concern. This company has provided feedback above and went beyond expectations. Never had a company go to this length to please a customer. Thank you so very much! I've been telling everyone about how great this experience has been. One bad apple did not spoil the bunch.
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Posted 3 years ago
There was a quality control issue with the 4season tent. after sending photos of the paper-thin fabric quality from the day of opening the package and the structure that was difficult for two people to push up. Green took care of the issues and the matter was quickly resolved. Constant and timely feedback with tracking was always appreciated. They listened to every concern. This company has provided feedback above and went beyond expectations. Never had a company go to this length to please a customer. Thank you so very much! I've been telling everyone about how great this experience has been. One bad apple did not spoil the bunch.
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Posted 3 years ago
Quictent customer service was very quick and very help full when it came to replacing my greenhouse cover, I would recommend them for anything when it comes to your garden.
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Posted 3 years ago
Quictent is rated 4.6 based on 737 reviews