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Quictent Reviews

4.6 Rating 737 Reviews
91 %
of reviewers recommend Quictent
Read Quictent Reviews
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Email:

sales@quictents.com

Location:

11/F CAPITAL CENTRE 151 GLOUCESTER ROAD,
11/F CAPITAL CENTRE 151 GLOUCESTER ROAD
Wan Chai
999077

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Quictent 5 star review on 21st August 2024
Pat F.
Quictent 5 star review on 21st August 2024
Pat F.
Quictent 5 star review on 20th August 2024
JB
Quictent 2 star review on 4th August 2024
Billy Vazquez
Quictent 5 star review on 18th July 2024
Kathryn
Quictent 5 star review on 18th July 2024
Kathryn
Quictent 5 star review on 17th July 2024
C. Denis
292
Anonymous
Anonymous  // 01/01/2019
So amazing. The product and the customer service is truly above and beyond!!!
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Posted 4 years ago
I am very pleased with the service and the product quality. Was also delivered promptly and in perfect condition. Customer service is also very polite and helpful if you need replacement parts.
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Posted 4 years ago
I received my greenhouse very quickly and while putting it up we need a parts replacement I contacted the company and they responded in less than 24 hours and we had our new parts within days. I am very happy with the quality of the product.
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Posted 4 years ago
Very helpful in fulfilling my request for replacement parts, and at a good price!
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Posted 4 years ago
Green and Hope were the two best people that I have ever dealt with. They have earned my business.
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Posted 4 years ago
Light and quick to erect
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Posted 4 years ago
Yes! The customer service I received from Jenna was fantastic. She helped me with purchasing a replacement cover for my greenhouse and it was delivered in 9 days. I am also pleased with the shipping department! Thank you very much.
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Posted 4 years ago
Awesome Product and service above and beyond !!
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Posted 4 years ago
I've been very happy with my experience with Quictent products and their excellent customer support. I've had a 10' x 20' heavy duty car port for 2 years now. The structure has lasted, and any problems I did have (some of the canvas ripped) were quickly made right under warranty with no charge to me. Further, even when parts required replacement out of warranty, the replacements were very reasonably priced. Great structure, and for sure I'll purchase from Quictent again the next time I need something they offer.
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Posted 4 years ago
Fast shipping, quality product. Joy from the customer service team did an excellent job!
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Posted 4 years ago
Great customer service!
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Posted 4 years ago
Great prices and simple construction...Blair and Joy are the best if you have any problems....got my parts in less than a week....repaired small holes with flex seal .... every gardener needs Quictent for their herbs......
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Posted 4 years ago
I needed to replace a few pipes I had intentionally cut inorder to make the canopy shorter. It turned out that I did not use the canopy for that application. I requested that they provide a price and I would purchase them. They provided the pipes free of charge, who does that today? They are excellent to work with and they have a great canopy! My thanks to them again!
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Posted 4 years ago
Quictent makes a solid product, and they respond promptly to questions or issues. Yummy in customer service has been especially helpful. Thanks!
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Posted 4 years ago
My thanks to Quictent, especially Wendy, Jenna, and Kate for their patience and help in my ordering a replacement fabric cover for my canopy. They graciously help me correct my mistakes and made the transaction a pleasure
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Posted 4 years ago
I have bought a total of 5 carports from Quictent. The quality is excellent, as is the relative ease in putting them up. Although it is possible to assemble them by yourself - I have done 2 this way - it is tricky. Getting a friend to do it with you is the sensible way to proceed. But what has really made me a fan of Quictent is Cicely, at Customer Support. We have only communicated by email so I know nothing about her. But, she has offered extraordinary customer service. She responds within 24 hours with great politeness and sensitivity. She is clear, she is efficient, she is competent. I have no idea how big this company is or whether there are other customer support people. But Cicely has sold me on this company.
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Posted 4 years ago
Very prompt with the help (bent tent poles), and shipped out with a minimal cost. Thank you all very much!
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Posted 4 years ago
Great company they fixed my issues in no time
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Posted 4 years ago
Great product. Customer service is excellent. Will definitely purchase again. Thanks
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Posted 4 years ago
Great customer service. Quick to respond to inquiries about replacement parts and warranty issues. When I asked if a patch kit was available for my canopy, they sent a new canopy free of charge. When I requested warrantee replacement ball-bungees they arrived within 5 days. Can't ask for anything more.
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Posted 4 years ago
Quictent is rated 4.6 based on 737 reviews