Quictent Reviews

Name: Quictent
Address: 11/F CAPITAL CENTRE 151 GLOUCESTER ROAD, 11/F CAPITAL CENTRE 151 GLOUCESTER ROAD, Wan Chai
Rating: 4.62

4.6 Rating 737 Reviews

91 %

of reviewers recommend Quictent

Company Reviews

Product Reviews

491

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sales@quictents.com

Location:

11/F CAPITAL CENTRE 151 GLOUCESTER ROAD,
11/F CAPITAL CENTRE 151 GLOUCESTER ROAD
Wan Chai
999077

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Quictent 5 star review on 21st August 2024

Pat F.

Quictent 5 star review on 20th August 2024

Quictent 2 star review on 4th August 2024

Billy Vazquez

Quictent 5 star review on 18th July 2024

Kathryn

Quictent 5 star review on 17th July 2024

C. Denis

292

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We look for Quictent products. Comparative & Cost Conscious. Attentive Customer Service for items we lost, not their fault.”

Helpful Report

Posted 4 years ago

“This company is absolutely outstanding when it comes to customer service. It seems it must be a company core value! Not to mention, quality of the product, fair price, responsiveness...like from a bygone era! Thank you”

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Posted 4 years ago

“Great green house dose what I need to. Top went bad sent email and company sent new one out right away. Would recommend to anyone”

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Posted 4 years ago

“Super efficient and very nice. Thank you”

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Posted 4 years ago

“Price-Performance has been an excellent product, we bouught 3 years ago, we really enjoy! Ha sido una carpa(tienda) amplia y confortable, la compramos hace 3 años a muy buen precio. I had to get 2 parts to repair it and Im really surprised about excellent service obteined by Cicely(customer service). Excelente servicio que recibí de parte de la atención al cliente, específicamente de Cicely, siempre con respuestas inmediatas y con actitud de servicio para alguien que necesita ayuda. Por la marca y el excelente servicio, sin duda seguiré comprando productos Quictent.”

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Posted 4 years ago

“We purchased a yard tent for a graduation party in 2019. The tent went up easily and worked perfectly. After some strong winds, we needed two replacement poles and contacted Quictent. Yummy was very responsive in helping us get we needed.”

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Posted 4 years ago

“I use my Quictent for my smoking area outside. My tent is up all year round except in high winds. It is very durable. Now I accidentally ripped the top, not being careful putting it back up after a very windy few days. Quictent had my replacement top to me in less than a week! The one critism I have is the velcro is pretty light duty. They don't last when you use them often. I am talking about the side walls. I emailed Quictent and I should be receiving them today or tomorrow. I emailed them 4 days ago. I have been dealing with Jasmine for both issues and she has been fantastic!”

Quictent 5 star review on 14th April 2021

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Posted 4 years ago

“Quictent honored there warranty with efficiency and great customer service”

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Posted 4 years ago

“There was a parts mixup. Milka's great customer service allowed me to complete assembly. Thanks so much. I would buy again.”

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Posted 4 years ago

“Had a pop-up canopy lose in a contest with a hailstorm. Called customer service and had a replacement top in a matter of days. I only wish all customer service was this fast and friendly! Will definitely recommend Quictent to all that ask!”

Helpful Report

Posted 4 years ago

“I will start off by saying that Quictent is the best company that I’ve had the pleasure doing business with, hands down! From shipping speed (which was fantastic) too customer service! The moment I placed my multiple orders I was took care of. Over the past year I’ve had a couple of mishaps with my carports, but Quictent customer support was just an email away! Please rest assured, that if you purchase one of their products you will be taken care of! I can say enough good things about this company, just remember if your in need of any of the products they sell don’t think twice about ordering from Quictent!!! You will be very pleased with the quality and support that you will receive from this company.”

Helpful Report

Posted 4 years ago

“We have used 20X10X7.5 greenhouses for years. Quictent constantly upgrades these. The present model has many improvements. Our windy area is very hard on these. Sometimes we need replacement parts. Quictent provides these at little cost and hassle. We have established a good relationship and the service is exceptional.”

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Posted 4 years ago

“The product is okay although frankly I wish it was more robust, but the big selling point is it looks like you can get spare parts easily, and that is generally not true for most manufacturers of these plastic covered greenhouses.”

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Posted 4 years ago

“We love our greenhouse, would recommend this company and their products. They have excellent customer service.”

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Posted 4 years ago

“My experience with Quictent has been fantastic. I found the product to be very well made for the price, particularly the walls/roof. We live in a small house and the 10x20 tent we set up in the driveway gave us much needed extra space as we sheltered in place during the pandemic. One night we had high winds and I didn't secure the tent very well. The tent vaulted a 6' fence and ended up in a neighbors yard, with damaged legs. The customer service representative I worked with to order replacement parts was very helpful and friendly. I highly recommend Quictent.”

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Posted 4 years ago

“They replaced parts for our carport without question (still under warranty). Very nice!!! Thank you!”

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Posted 4 years ago

“I love the customer service and fastest delivery times!”

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Posted 4 years ago

“Multiple 20x10 Carports were purchased to provide shade outside of several clinics for patients to maintain social distancing. I've had to request help twice from Customer Service and both times they were very responsive and solved the problems. Once to replace a post kicked and bent - was not charged. Another to replace the canopy after it was stolen - paid a reasonable amount for it. The after purchase customer service is not something that is always present anymore and this company has it in spades. I'll be buying from them again.”

Helpful Report

Posted 4 years ago

“I love this company. After my first Quictent greenhouse was destroyed, I contacted their customer service with photos and they sent me a replacement--FREE. Cicely was so nice. I will definitely recommend Quictent as a beginner greenhouse. Thanks Quictent!!”

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Posted 4 years ago

“The tent I bought was 32 x 20 and has doors at both ends. I had a problem with the zippers on the door and contacted Quictent. They shipped me another door. that is good customer service.”

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Posted 4 years ago

Quictent is rated 4.6 based on 737 reviews