QUOC Reviews

Name: QUOC
Address: 64 Southwark Bridge Road, London
Rating: 4.40

4.4 Rating 541 Reviews

84 %

of reviewers recommend QUOC

4.4

Based on 541 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

+886965022955

Email:

holly@quoc.cc

Location:

64 Southwark Bridge Road
London
SE1 0AS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent shoes - the comfiest and best looking on the market! Customer service is top notch, too. I’ve recommended them to all my family and friends!”

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Posted 1 year ago

“I bought escape quac cycling I love it it’s comfortable to my foot Iam gonna buy buy other design and color , recommend to the cycling group in LA cal .”

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Posted 1 year ago

“Great products , great customer service. My new shoe of choice”

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Posted 1 year ago

“Seems like a fine company. A slightly less snooty Rapha!”

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Posted 1 year ago

“Great customer service and quality products. My third order.”

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Posted 1 year ago

“Great brand with great products and great customer service!!”

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Posted 1 year ago

“2 rides in - so far so good! Quoc was very helpful in exchanging to get me the right size”

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Posted 1 year ago

“Service and shipping were excellent. I tried the the Grand Tourer lace up shoes in two different sizes. Quality seems excellent but the shoes just didn't fit my feet. Aggressively stiff around the ankle opening.”

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Posted 1 year ago

“I havent received the package, so I cant make any review. I hope it will arrive soon.”

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Posted 1 year ago

“Upon receiving my package, I was taken aback by its condition - the box was notably damaged, and the bag it arrived in was not only holed but also partially torn. It was a relief to see that, despite this, the shoes seemed to be in good condition. Unfortunately, my relief was short-lived when I realized that the replacement heel pad gums that i ordered were nowhere to be found in the package.”

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Posted 1 year ago

“Have followed brand for a number of years and used a discount code to take the plunge. Not disappointed and pleased to support a GB brand over a large corporate.”

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Posted 1 year ago

“Very friendly and efficient customer service who give that personal touch and really listen to the customer..and also, top notch cycling shoes that both look good and are of very high quality!”

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Posted 1 year ago

“Great product really nice shoes had to return for next size up (my bad) really quick no fuss return ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

“I didn't get your parcel (Fedex?). So what to write? How did you get the idea, that I got the parcel?”

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Posted 1 year ago

“Really great shoes very comfortable”

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Posted 1 year ago

“This is a review of the customer service, not the shoes. I had originally bought a size 46. They were too small so I exchanged them for a size 47. I never got the shoes. During an email conversation, they agreed to the exchange but thats where communication ceased. I have reached out multiple times about if they are going to complete the exchange or of they have shipped the new pair or if they are going to refund for the original shoe. Radio silence. I would love to try the 47s but I never received them or any communication. In their defense during the original purchase communication was good. Even when we spoke about the exchange: good. They even sent an email stating they received the original pair of 46s and stated everything looked good. Since then nothing. Where are my shoes? And if not where is my money? I would definitely prefer the shoes.”

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Posted 1 year ago

“I’ve bought these for the summer. I tried them on indoors, they feel really comfortable. I wanted a wider fit and these seem to tick the box. Roll on summer!”

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Posted 1 year ago

“Started with wrong size! - returned for size up in Quoc pre paid post and packaging, received replacement and very pleased with them so far. All round good service.”

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Posted 1 year ago

“This was the 2nd pair so new what to expect, confortable ,light, and good fit.”

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Posted 1 year ago

“Shame you send an email out saying 10% on your first purchase after I had paid!! Whats the point! I did try and to contact Quoc via the email but it just takes you to a blank page. Haven't used my shoe yet, so can't comment.”

Helpful Report

Posted 1 year ago

QUOC is rated 4.4 based on 541 reviews