Rapid Online Reviews

Name: Rapid Online
Address: Rapid Electronics Limited, Severalls Lane, Colchester, Essex
Rating: 4.80

4.8 Rating 11,609 Reviews

96 %

of reviewers recommend Rapid Online

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4.8

Based on 11,609 reviews

Shipping & Delivery
Delivery Methods	Courier

Email:

feedback@rapidonline.com

Location:

Rapid Electronics Limited, Severalls Lane
Colchester, Essex
CO4 5JS

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Rapid Online 1 star review on 31st August 2025

Ruben

Rapid Online 1 star review on 24th June 2025

WhatsApp (+ 4 4 73 88 6 97 9 58.)Email Harrylucy977(at) Gmail.Com Help Me Recover My Lost Money

Rapid Online 1 star review on 21st May 2025

Hannah

Rapid Online 1 star review on 17th April 2025

Eichmann Klose

Rapid Online 5 star review on 26th February 2024

Jim Weston

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service has been slipping lately as have stock levels, not good for business. (Missing items). Happily as always the staff on the other end of the phone are always perfect and almost immediately resolve any problems. Delivery in the main is almost always "Rapid" as it should be but waiting times of weeks and months for some bits is simply unacceptable. I'll continue to be a loyal customer for me as well as when at work!”

Helpful Report

Posted 10 years ago

“I have no problems with Rapid's service in general, but do question their choice of delivery methods sometimes. I recently placed an order which included several types of watch batteries. Some were out of stock and arrived a few days later. I received two separate deliveries by courier vans, each containing a single watch button-cell weighing a couple of grammes and worth about £1 and packed in large cardboard boxes with loads of packing. These could have been posted as letters in small Jiffy bags (as Rapid used to do) instead of clogging up our lanes with courier vans on ridiculous journeys delivering the square root of sod-all. Not very cost effective and not very green.”

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Posted 10 years ago

“Have used Rapid now for a number of years and always found them to be reliable with prices comparable to other suppliers. Like the fact you can schedule orders.”

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Posted 10 years ago

“Once the initial password and trade account glitch was fixed, the online order system is easy to use.”

Helpful Report

Posted 10 years ago

“Although now a 77-year old pensioner, I have dealt with you since the days your 'catalogue' consisted of a couple of sheets of A4 !! I was a physics/electronics teacher before retirement 20 years ago this month. I have also been a life-long radio amateur, and despite eyesight not being quite as good as it was, I continue building various items associated with the hobby, as well as restoring some vintage equipment... I recently had fairly urdgent need for some higher wattage resistors. You always deliver rapidly ( excuse the pun) but I felt that the postage for a few small resistors was sopmewhat excessive - they copuld easily have been put in an ordinary envelope and sent 2nd class for 52p ! Anyway, just my opinion on this occasion...I appreciate you cannot price postage individually....It would be nice though if you adopted Farnell/CPC's policy of FREE postage when ordered 'on-line'.. I also appreciate that for you, this was a tiny, insignificant order! Thanks and kind regards from the Scottish Borders André SAUNDERS”

Helpful Report

Posted 10 years ago

“Ordered components on Saturday and they were here by Tuesday, the P & P was a bit costly for the weight.”

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Posted 10 years ago

“Service good but packaging needs improvement as two of the bulbs were broken.”

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Posted 10 years ago

“delivery next day, excellent, unfortunately, very expensive. You did not have the exact part I required and I had to adapt the part supplied to fit the pcb.”

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Posted 10 years ago

“I would have rated as Very Good were it not for slowness in making invoices available. The web site is first class and slick, delivery is incredibly fast and the goods are exactly as advertised. Whenever I have needed to phone them, they have been polite, professional and genuinely interested in helping me. Thank you Rapid!”

Helpful Report

Posted 10 years ago

“Amongst the best suppliers out there.”

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Posted 10 years ago

“The actual goods delivered were top quality and well packed. No complaints there. Where I do have a problem is with the process. I was notified that the goods were being delivered by the carrier - not by Rapid. The emails from Rapid that I presume were telling me about delivery and order status never arrived because they were rejected by my mail servers. Why ? Well Rapid send their emails with an address of noreply@rapidelec.co.uk. This address doesn't exist - sending emails with non-existent reply addresses is a well known spammer trick so the email is rejected. It's a shame really, Rapid are a professional organisation and should know better. And yes I could whitelist the address but why should I make changes to my systems to correct problems with somebody else's ? And yes again - I have raised the issue with Rapid in the past and they haven't done anything.”

Helpful Report

Posted 10 years ago

Hi David Thank you for notifying us of this, we are looking into amending the address from which these emails are sent. Kind regards, Samantha Wright Web Department

Posted 10 years ago

Hi David, We have now amended the email address from which these emails are sent to a valid email address. Kind regards, Samantha Wright Web Department

Posted 10 years ago

“Service from Rapid was excellent, however they were badly let down by UKMail their carrier. Booked & paid for a next day delivery & it didn't arrive. Rapid requested an am delivery the day after as a gesture of good will & the parcel arrived at 3.30pm! Good supplier let down by a lousy courier service.”

Helpful Report

Posted 10 years ago

“All the components are excellent and well packaged, however, I ordered them the same day as I ordered things from personal users on Ebay, the guys from ebay delivered a few days quicker.”

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Posted 10 years ago

“Prices usually quite keen and delivery quick. Occasionally out-of-stock items are delayed and they don't always tell you when that happens. Good website and fairly easy to find what you're after and good respomse to emails.”

Helpful Report

Posted 10 years ago

“Dear Sirs The ordering and delivery process were good. However we ordered two Pritt Sticks unfortunately one of them is completely dry and not usable at all. I would be grateful if a replacement could be sent to us. Kind Regards Louise Groves Finance Assistant The Shaw Education Trust Blackfriars Academy”

Helpful Report

Posted 10 years ago

“Great website. Excellent range of products at very competitive prices. Unfortunately, my last two deliveries were left on my doorstep as I was at work. Not good at all. That's a couple of hundred quids worth of stuff left in plain view for anyone to walk off with. If you used the Royal Mail as your delivery company then I would expect to buy from you more often, as a failed delivery means that I simply have to drop down to the Post Office depot to pick up the parcel. Therefore I will only buy from you again if I can guarantee being in.”

Helpful Report

Posted 10 years ago

“Fast delivery of order, easy ordering and good website make for a great shopping experience.”

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Posted 10 years ago

“I bought two Raspberry Pis, but it was impossible to find a listing for the necessary micro SD cards. How come you don't sell those as well?”

Helpful Report

Posted 10 years ago

HI Tim, Apologies for not being able to find the microSD cards suitable for your product. I have informed the product marketing team to make this more obvious. In the meantime the MicroSD cards can be found here: http://www.rapidonline.com/office-it/kingston-sdc4-8gb-microsdhc-card-class-4-8gb-19-9222 Regards Adam

Posted 10 years ago

“Ordering very easy, delivery very quick, one item I did receive was incorrect, a quick call and the item was sent out very quickly. No need to return wrong item which was helpful. Good service. Thank you”

Helpful Report

Posted 10 years ago

“Everything supplied as per order. Unfortunately some of teh items required were on a long lead time forcing me to go elsewhere for the items required.”

Helpful Report

Posted 10 years ago

Rapid Online is rated 4.8 based on 11,609 reviews