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Ratio Coffee Reviews

4.1 Rating 335 Reviews
74 %
of reviewers recommend Ratio Coffee
4.1
Based on 335 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Read Ratio Coffee Reviews
Ratio Coffee 5 star review on 21st October 2025
Patricia Feinberg
Ratio Coffee 5 star review on 3rd March 2025
William Pahrman
Ratio Coffee 5 star review on 3rd March 2025
William Pahrman
Ratio Coffee 5 star review on 27th February 2025
James King
Ratio Coffee 5 star review on 27th February 2025
James King
Ratio Coffee 5 star review on 13th February 2025
Anonymous
Ratio Coffee 5 star review on 13th November 2024
Edith Johnson
25
Anonymous
Anonymous  // 01/01/2019
The coffee is good, but the design of the Ratio Six is disappointing. Customer Service simply agreed with me, and they don't seem to mind the issues.
Helpful Report
Posted 2 years ago
Hello, unfortunately our thermal carafe has started leaking from the metal rim. Meaning whenever we pour coffee from the carafe, coffee leaks onto the counter. Is there a way to fix this or replace it?
Helpful Report
Posted 3 years ago
Sorry to hear this! Yes we have a solution with a new gasket and we'll email you directly...
Posted 3 years ago
Not the best design. It pours messy and if you don't set the boot over the basket perfectly, you'll end up w a wet country and no coffee.
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Posted 3 years ago
While I like the idea of the ratio six, there are a few things I think could make it much better. The heat guard piece is awkward to remove, and splashes water/coffee droplets when you take it off. Also the carafe is not nice to pour from, it’s difficult to get every drop of coffee out and some always drips down the side. Also while the inside is stainless steel the outside is plastic. Wanted to love the machine but I’m returning it.
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Posted 4 years ago
I love the design and the idea of saving paper, but it creates a muddy cup of coffee.
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Posted 5 years ago
I cannot review a product that was manufactured, then a defect found at the factory, so it was not shipped and I have received no word since 12/23/19.
Helpful Report
Posted 5 years ago
Hello Thomas, Very sorry to hear about your experience! Our factory here in Portland is more of a workshop, and we assemble and test each unit by hand. When anything is discovered that isn't up to our high standards, we do everything we can to make it right. I've sent you a note directly. Thanks for letting us know!
Posted 5 years ago
Ratio Coffee is rated 4.1 based on 335 reviews