Red Letter Days Reviews

Name: Red Letter Days
Address: 77 Muswell HillMuswell Hill, London
Rating: 4.05

4.1 Rating 2,117 Reviews

77 %

of reviewers recommend Red Letter Days

4.1

Based on 2,117 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Red Letter Days:

After trading for over 20 years Red Letter Days is the UK's leading gift experience company. They offer a huge range of sensational gifts for any occasion; from thrill-a-minute adventures to pampering indulgences.

Red Letter Days continually update their?

Visit Website

Phone:

0845 640 8000

Email:

customeraction@redletterdays.co.uk

Location:

77 Muswell HillMuswell Hill
London
N10 3PJ

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Red Letter Days 1 star review on 18th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had lovely afternoon tea for 4 of us for my friends birthday at Cake Boy Battersea. Well worth the money and good customer service.”

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Posted 7 years ago

“Very pleased, easy to order, instant confirmatio email, fast delivery. The gift card arrives in a red envelvope and sits inside a glossy white presentation gift card. A great way to give a gift.”

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Posted 7 years ago

“I contacted you with a query the lady on the phone was very helpful. Delivery was fantastc would highly reccommend to anyone thank you”

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Posted 7 years ago

“good selection of days and gifts available and prompt service”

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Posted 7 years ago

“I am sorly disappointed with the red letter day that I ordered. I thought that it would be nicely presented in a box, instead it came in a scruffy red envelope. For the amount of money you pay for this gift, I expected a nicely presented gift, instead, I got a load of old tat.”

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Posted 7 years ago

“Good price and very quick delivery of the voucher”

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Posted 7 years ago

“I was impressed with the wide choice of events and also the special ,keen pricing! I purchased five products for some very difficult Xmas gifts including a Secret Santa - ( Comedy Club Pass) Ho Ho Ho. Efficient ,quick service delivered promptly and very impressive in their red boxes - although the envelope is more than smart enough. I'm delighted - thank you Red Letter Days team you made me happy and I'm sure the recipients will be too - if not they can swap! Fabulous!”

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Posted 7 years ago

“Only just had it delivered as using it as a Christmas gift. Presented in a lovely gift box making it a nice gift to give rather than just a voucher.”

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Posted 7 years ago

“I booked a spa day with treatments for my husband's birthday in October i phoned on many occasions waited very long times to get through to Weybridge.They said they had no spaces available at all this year and had told red letter days that they should of not promoted any more spa days for weybridge as they were so busy. i am now waiting till next year but last time i rang them they said they couldnt put up their next year calendar up so couldnt book..so i feel frustrated and feel dissatisfied”

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Posted 7 years ago

“Hotel breaks - Great value for money, amazing choices for recipient. Gift package turned up via post within 2 days - brilliant service! Thank you.”

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Posted 7 years ago

“Brought a red letter day had no confirmation e-mail so got in touch with them myself to be told we were a bit busy at it will be sent only to then be refunded and not told. Phoned customer service to be told that they have had issues and use our sister company if I still want the gift with no explanation. Did go elsewhere to virgin experience days. Will never use again.”

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Posted 7 years ago

“Great service, I placed my order and as well as receiving my email within a minute I also received my paper copy of the voucher in the post within a day.”

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Posted 7 years ago

“Simple, easy to use, great prices. Happy purchase.”

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Posted 7 years ago

“The quality of the gift experiences is always great and with fast delivery”

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Posted 7 years ago

“Love Red Letter Days for the ideas to cover children and grandchildren. Chose visit to Diggerland for daughter, husband and grandson, they have been before on a Red Letter deal and loved it so much I asked if they would like to go again. Answer Yes. Then great offer came through from Red Letter so took advantage. Great service. Email with e tickets just to put your mind at rest that everything has gone through ok and then quickly followed with hard copies in red envelopes to give as Christmas gifts to family. Shall keep browsing for other Christmas ideas.”

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Posted 7 years ago

“I bought the Junior Jaguar driving experience for my son last weekend. After waiting a short while I received the voucher to book onto the experience. I phoned the following day to book my son’s place and the phone operative told me that that particular experience had been discontinued and that I needed to phone back in a weeks time to book something else. The alternative offered was not comparable in any way (half hour drive not 90 mins and 4x4 off road car not a luxury sports car). I am SO disappointed, the company took £110 off me knowing they could NOT provide the event requested. This seems like sharp practice to me! Sharon”

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Posted 7 years ago

“I knew what I wanted to get my parents for Christmas and found it straight away. The vouchers came in the post a few days later - great service!”

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Posted 7 years ago

“The email with all information sent on completion of the order, is very reassuring to get, especially when you have spent so much money. I liked the product so much I ended up buying three experiences. The presentation box makes it look a like very smart and an expensive gift.”

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Posted 7 years ago

“Voucher isn’t worth the amount that it claimed. When I came to book I found that the experience would have been significantly cheaper had I booked directly yet Red Letter Days made it look like the experience was on offer. Contacted customer services but they haven’t bothered to reply.”

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Posted 7 years ago

“So easy to find great gifts Incredibly speedy delivery too”

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Posted 7 years ago

Red Letter Days is rated 4.1 based on 2,117 reviews