Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Red Letter Days Reviews

4.1 Rating 2,064 Reviews

79 %

of reviewers recommend Red Letter Days

Company Reviews

4.1

Based on 2,064 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Read Red Letter Days Reviews

About Red Letter Days:

After trading for over 20 years Red Letter Days is the UK's leading gift experience company. They offer a huge range of sensational gifts for any occasion; from thrill-a-minute adventures to pampering indulgences.

Red Letter Days continually update their?

Visit Website

Phone:

0845 640 8000

Email:

customeraction@redletterdays.co.uk

Location:

77 Muswell HillMuswell Hill
London
N10 3PJ

Write Your review

Tell us how Red Letter Days made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Red Letter Days 1 star review on 18th April 2024

Red Letter Days 1 star review on 18th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a helicopter experience but unfortunately our local centre doesn't operate the particular one l wanted. I realised my mistake as soon as l had booked it and have requested a refund. Still awaiting a response 5 days later.”

Posted 1 year ago

“Very easy to order, arrived within 2 days, all nicely packaged,”

Posted 1 year ago

“I brought the red letter day for someone else, it was his 60th birthday. he was very please that his mates got together to get him a 2 day weekend break with 1 evening meal and 2 breakfasts included”

Posted 1 year ago

“Can’t give a review until the event has taken place. Yes, the red letter days service is quick and easy but I don’t know if the events are value for money until after the event.”

Posted 1 year ago

“Voucher arrived promptly for a special birthday present. No feedback possible about booking the experience yet, hope it goes well! Concerned about past reviews of customer service, though.”

Posted 1 year ago

“I’ve didn’t have any problems but gave a gifted There’s haven’t used it as yet”

Posted 1 year ago

“Well I still have not received my order and it’s for my husband’s birthday in a few days. Not happy.”

Posted 1 year ago

“Bought the afternoon tea for two with the spa and one treatment for two package. This was purchased under the belief it was a one day experience but they are two separate experiences. The recipient liked this because she got two experiences with different people. However, when I booked the spa at one of the options I was told that I had to pay extra for the treatment that was included in the package. When I raised this with red letter days they said that the external companies were able to change what they offered with the voucher? So be aware, and I’m sure it says it in the minischule small print that nobody reads, that when you purchase a voucher that you may not get what you pay for. Will not purchase from here again.”

Posted 1 year ago

“Trying to use the voucher is a pain Doesn't work online”

Posted 2 years ago

“I received a Red Letter gift for Christmas and was excited to book my theatre tickets until I realised there were extra costs involved £40.50 or £337.00 depending on which seats I wanted. This totally ruined the gift.”

Posted 2 years ago

“I bought a voucher for our grandson's birthday. Buying the voucher and forwarding it to his mum was straightforward. I've seen several reviews saying that problems were experienced when the recipient tried to redeem the voucher, so will reserve judgment until I hear how they got on.”

Posted 2 years ago

“Booked a Helicopter flight for my Wifes Birthbay. Could not book the flight site as advertised on the RLD website was redirected to Adventure Experience website which did not have the flight site I had planned to use near her Birthday Holiday. Then had to register with AE whose site corrupted the Ref No. which caused concern, also could'nt book a flight on her Birthday. VERY Dissapointed in the whole process.”

Posted 2 years ago

“I bought the tank ride experience with passenger as presents for a couple. They haven’t used it yet so I can’t comment on that. I found the booking experience clunky and it was difficult to get both presents in one gift box. Annoyingly no telephone number for customer service to sort this out and I had to wait an age to ‘speak’ remotely via the chat line. Finger crossed that aspect now in the post. Not terribly impressed so far.”

Posted 2 years ago

“Hi I orderd 2 but only received one e voucher”

Posted 2 years ago

“I paid £7 for next day delivery and unfortunately it didn’t arrive for a few days so that’s the only downside to my purchase”

Posted 2 years ago

“I have found them a good option and might order again but how do I take experiences I’ve looked at and decided not to book out of my basket?”

Posted 2 years ago

“I bought 2 meal based items last week. One arrived in the post the following day, the other is at ill awaited!”

Posted 2 years ago

“I had my gift voucher emailed. The voucher is not very gift looking. Also shows the value. Would be nice if it looked more attractive and had the option to hide the amount”

Posted 2 years ago

“Easy to buy and delivery was very quick. But an afternoon tea voucher is complecated.”

Posted 2 years ago

Read Red Letter Days Reviews

Hi there, We are sorry to hear you had trouble with your afternoon tea voucher. Please can you contact a friendly member of our team on 0345 640 8000, and we can assist you with your voucher over the phone. We look forward to hearing from you. Kind regards, The RedletterdaysTeam

Posted 2 years ago

“Didn’t get Black Friday deal as advertised.”

Posted 2 years ago

Read Red Letter Days Reviews

Hi there, We are sorry to hear you did not receive your discount received. Can you please contact us on 0345 640 8000 and we can look into this further for you. We look forward to hearing from you. Kind regards, The Redletterdays Team

Posted 2 years ago

«
1
2
3
4
»

Red Letter Days is rated 4.1 based on 2,064 reviews