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Red Letter Days Reviews

4.1 Rating 2,069 Reviews

79 %

of reviewers recommend Red Letter Days

Company Reviews

4.1

Based on 2,069 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Read Red Letter Days Reviews

About Red Letter Days:

After trading for over 20 years Red Letter Days is the UK's leading gift experience company. They offer a huge range of sensational gifts for any occasion; from thrill-a-minute adventures to pampering indulgences.

Red Letter Days continually update their?

Visit Website

Phone:

0845 640 8000

Email:

customeraction@redletterdays.co.uk

Location:

77 Muswell HillMuswell Hill
London
N10 3PJ

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Red Letter Days 1 star review on 18th April 2024

Red Letter Days 1 star review on 18th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered in the afternoon, and arrived in my post box the next morning. Amazing service.”

Posted 2 years ago

Read Red Letter Days Reviews

Hi there, thanks for leaving some feedback about your experience, I'm pleased to hear you are happy with our service. We hope to have you back again in the future to try another experience with us!

Posted 2 years ago

“Not received anything yet so not very happy!!!”

Posted 2 years ago

Read Red Letter Days Reviews

Hi There, thanks for taking the time to your leave your feedback. I am sorry to hear you've not yet received your gift. If this has still not come through then do contact us at: tellusmore@redletterdays.co.uk and we'd be happy to look into this for you.

Posted 2 years ago

“Usually it would be 5 star but not this time. As I had ordered a gift box I had expected the voucher to be in the box. Unfortunately this was not the case which is disappointing”

Posted 2 years ago

Read Red Letter Days Reviews

Hi There, thanks for your taking the time to leave your feedback. I apologise for any disappointment caused we do ensure these are securely packed. Please do contact us at: tellusmore@redletterdays.co.uk and we'd be happy to organise a replacement. Apologies once again and many thanks again!

Posted 2 years ago

“Was sent many money off codes to use for my birthday but were unable to use any of them on product I wanted. Pointless sending them”

Posted 2 years ago

Read Red Letter Days Reviews

Hi There, thanks for leaving your feedback. I apologise for any disappointment caused, I am afraid not all of our experiences can be discounted. I have passed your feedback onto our marketing team so please rest assured that your comments have been logged and will be helpful in this review process. Many thanks for taking the time to leave your feedback once again.

Posted 2 years ago

“ordered and haven’t received a week later. Hoping it turns up before friday as it’s an 18th Birthday Present 🤞”

Posted 2 years ago

“It's a birthday present so my grand daughter has not had it yet.”

Posted 2 years ago

“Said there were 17 locations to choose from for the super car experience. Turns out there’s not, as the vast majority of locations just says that there are no event dates available to book, and those that do have availability, the closest is months away. Wouldn’t have bought the experience if I’d have known about the very limited availability.”

Posted 2 years ago

“To date still haven’t received anything in the post. Bought this for a birthday present. Good choice of activities, on site would like to think I would use again.”

Posted 2 years ago

“Very disappointing I ordered this for a wedding present and ticked for a gift box expecting a lovely red one. It only arrived in a normal sleeve. I tried ringing and was about 10th in the queue so gave up. Order was 3 working days and took 4.”

Posted 2 years ago

“The package arrived very quickly but I'm disappointed with the choice, we had wanted to go to Buxton but the nearest place available is Ashbourne so then looked at The New Forest and again disappointed with the choice.”

Posted 2 years ago

“I purchased a voucher as a gift for a couple. I didn’t want to buy a pack to restrict what they were able to purchase. The problem with vouchers is that when sending this, you are unable to customise a message to send with it. Considering these are mainly purchased as gifs for other people, not being able to send with a note to someone is a major flaw. The recipient receives the vouchers not knowing who sent them unless you give this personally. I had to tell the person in advance of the gift and who sent it. Also I was not able to know if the letter/ info was going to be addressed to myself or the delivery person. Please make it possible to add a gift message when sending all products!”

Posted 2 years ago

“It was easy to order and send, however I didn’t get any confirmation it was dispatched or delivered. Considering it was a gift for someone some form of update would have been nice as it lead to worry that the gift wasn’t going to be delivered on time”

Posted 2 years ago

“Had a confirmation email and a downloadable evoucher attached but the gift I requested didn't arrive at the recipients address sadly”

Posted 3 years ago

“It was relatively easy to place the order and confirmation was received quickly. However, I had to make 2 phone calls and email customer services to get confirmation that the order had been dispatched despite the initial email saying a despatch email would be sent to me. I was concerned because it was for a Golden Wedding gift and I wanted to know it was on its way.”

Posted 3 years ago

“I would preferred if Red Letter Days organized everything, instead of leaving it to the customer to contact the venders. They are really the middle guys. It's probably easier to contact the venders directly!”

Posted 3 years ago

“I was sad, although RedLetter days gave a full refund and were very professional, I was disappointed that the affiliated company didn’t provide the helicopter experience (it would have been amazing) but RedLetter Days gave money back ASAP when I contacted them so they were great.”

Posted 3 years ago

“The Cheese and Wine Hamper was good but disappointed about the small size of the bottle of wine.”

Posted 3 years ago

“Found it difficult to send the experience to my recipient,!!!! Did it eventually, but also sent a wowcher gift and it was so much easier!!!”

Posted 3 years ago

“I thought it would come before Christmas but I’m still waiting!!!! 😟”

Posted 3 years ago

“I booked a spa treatment for two as a surprise Christmas gift to my wife, who I am certain will invite our grown up daughter to join her so they can really enjoy some rare "mum and daughter" time together. The booking seemed very straightforward. I selected a nice looking/sounding, hotel spa in a convenient location and, while on the same part of the booking page, noticed that I could add an "afternoon tea for two" at a very reasonable extra cost - a perfect addition for my gift I thought. Sadly (and very annoyingly), the website DOES NOT make clear that the afternoon tea isn't automatically at the same location! This is very frustrating and should be made much clearer. I am very disappointed indeed and will unlikely use Red Letter days again.”

Posted 3 years ago

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Red Letter Days is rated 4.1 based on 2,069 reviews