Red Letter Days Reviews

Name: Red Letter Days
Address: 77 Muswell HillMuswell Hill, London
Rating: 4.05

4.1 Rating 2,117 Reviews

77 %

of reviewers recommend Red Letter Days

4.1

Based on 2,117 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Red Letter Days:

After trading for over 20 years Red Letter Days is the UK's leading gift experience company. They offer a huge range of sensational gifts for any occasion; from thrill-a-minute adventures to pampering indulgences.

Red Letter Days continually update their?

Visit Website

Phone:

0845 640 8000

Email:

customeraction@redletterdays.co.uk

Location:

77 Muswell HillMuswell Hill
London
N10 3PJ

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Red Letter Days 1 star review on 18th April 2024

Anonymous

Anonymous // 01/01/2019

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“great way to make massive savings”

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Posted 7 years ago

“Bought a Christmas present for grandson , quick and efficient purchase. Just hope the purchase meets expectations so cannot comment at present”

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Posted 7 years ago

“Easy to use and always able to find perfect gifts for family and friends”

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Posted 7 years ago

“Really happy with ideas and delivering excellent services”

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Posted 7 years ago

“Good service. It’s for a birthday present in May so could have had a longer expiry date. But no problem”

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Posted 7 years ago

“Perfect present”

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Posted 7 years ago

“Recently bought an experience with Meerkats,through Red Letter Days.Something I would never thought of going on. Such an easy company to get brilliant vouchers.”

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Posted 7 years ago

“I bought 2 and I wrote inscription I wanted but you didn’t print it and it’s a gift, one came with the inscription but the other didn’t,bit disappointed”

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Posted 7 years ago

“Theatre and restaurant voucher. Marco pierre white restaurant is the other side of London from theatre district. its East End not West End, Restrictions on days available for shows. e.g. Motown musical only available mon -wed and not particularly good seats, in the gods. So no good if you work as requires time off to get to and from London. As I suffer from vertigo I asked how much to upgrade to stalls. £25 each - the seats currently on offer directly for date I wanted 10/12/18 at only £35. Haven't tried to redeem marco's voucher yet! The agent I spoke to did try to help but basically the voucher is a waste of money. I have no problems with how she dealt with my call. You would be better off just giving someone cash.”

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Posted 7 years ago

“We received a £500 voucher for Red Letter Days. A complicated website to use, you search for “London” and all other parts of the country come up. You also have to do all of the work yourself to book the chosen :"gift", and there is NO GUARANTEE that your voucher will be accepted for the days you want. Just go direct, Red Letter Days are a complicated to use middleman.”

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Posted 7 years ago

“They do not tell you the full details, only could book on weekdays but It does not state that in my booking details or on the website only found out when I went to book complete waste of time”

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Posted 7 years ago

“Carefully read all the terms of the Experience I brought for my 11 year old boy at Zipworld, the words were " if under 18 a parent must there, not a parent will need to participate!" bearing in mind this would cost me another £50. Spoke to a customer service representative who confirmed this description would need to be amended and that I would receive a refund in a few days 1 1/2 months later still no refund. Went through Resolver website to chase my £50 still nothing will continue to escalate this until I get my hard earned money back in my account. All I can assume is that the company is going into Administration what other reasons fit for not paying the money via BACS straight away?????”

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Posted 7 years ago

“Used our voucer to book a hotel including an evening meal, wanted to treat my parents as well so booked them directly. The cost for my parents on the same DB&B package was 60% of the value of the red letter day! Unfortunately I had to cancel the trip with two weeks notice. Both the Mercure Hotel Burton upon Trent and Red Letter days refused to redeem the red letter booking. I am now feeling very guilty about wasting a hard earnt gift from my family. Shame on you red letter days ................................ be warned don't use them”

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Posted 7 years ago

“The worse experience possible. Avoid at all costs”

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Posted 8 years ago

“Absolutely horrible experience, have been trying to extend my voucher and so far is taking 2 days for them to sort it out. Again someone said they will call me today and no one did!!!!!!!!!!!”

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Posted 8 years ago

“Purchased a cocktail afternoon tea and everything with them was easy unlike the afternoon tea itself which was very poor”

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Posted 8 years ago

“Just DON'T use them. Far too much hassle. Don't answer the phone or respond to e mails. Book Direct. I finally dealt with Champneys direct and they were charming and helpful.”

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Posted 8 years ago

“I had been given a gift of afternoon tea for two in a well sought of Hotel. Sadly the food was not so exciting and the place we were told to sit at was dark and dingy.”

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Posted 8 years ago

“Voucher expired because hot air balloon company would not take off due to high winds. No refund, no nothing. A complete rip off.”

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Posted 8 years ago

“We have been trying to book Wicked theatre in London for weeks. Each time we have been told to "ring back in 2 weeks". The latest is that for June seats, we need to ring back at the end of May. A useless product with useless customer service”

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Posted 8 years ago

Red Letter Days is rated 4.1 based on 2,117 reviews