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Regency Fireplace Reviews

4.0 Rating 579 Reviews
73 %
of reviewers recommend Regency Fireplace
4.0
Based on 579 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
3.4 out of 5
Read Regency Fireplace Reviews

About Regency Fireplace:

Regency manufacturers high quality gas inserts, wood stoves and everything in between. Proudly built in North America for over 40 years & backed by industry leading warranties. At Regency, it's more than a fireplace...

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Regency Fireplace 5 star review on 30th December 2024
Paul D****
Regency Fireplace 5 star review on 31st July 2024
Terry Red****
Regency Fireplace 5 star review on 7th April 2024
G***
Regency Fireplace 5 star review on 7th March 2024
Irv St****
Regency Fireplace 5 star review on 7th March 2024
Irv St****
Regency Fireplace 5 star review on 5th December 2023
Robert Nedde****
Regency Fireplace 5 star review on 8th August 2023
Rob Bu****
93
Anonymous
Anonymous  // 01/01/2019
Seriously huge upgrade from our ancient fireplace where all the heat went straight up the chimney. This new beauty is sleek and stylish and warms up our livingroom perfectly.
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Posted 2 years ago
Author didn't leave any comments.
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Posted 2 years ago
We needed a really large unit for a modern cottage. Completely met our needs!
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Posted 2 years ago
Pros: heats area near/around fireplace as expected. Looks nice. Cons: kind of expensive. Some features in the manual like the light is not present on my fireplace??? Other: After shutting off, it would be nice for the fan to continue to run so all the excess heat can continue to be dispursed into the room. This could be an option but instead of just shutting it off; you could utilize all the heat still contained in the fireplace. The fan can shut off automatically when the firebox reaches a certain lower temperature.
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Posted 2 years ago
The unit itself is very sleek and the heat it produces is absolutely what the company guarantees. We are so happy with this purchase and would highly recommend it.
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Posted 2 years ago
Love the looks. Heats well. Lost Hydro for several hours and kept us toasty warm.
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Posted 2 years ago
Looks good and functions well. Controls room temperature at set point consistently.
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Posted 2 years ago
Author didn't leave any comments.
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Posted 2 years ago
Easy to use and user friendly.Most of all, it looks amazing
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Posted 2 years ago
Once you get the starting process down it is easy to start and maintain a fire. Puts out a lot of heat and still has coals in the morning to restart. Looks great in my new addition
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Posted 2 years ago
Everything works perfect. My wife and I are very happy. Thank you for a good product
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Posted 2 years ago
I have had this unit for about 10 years now and I have zero problems with it. I just have to replace batteries in the remote and the unit on a regular basis but it works perfectly.
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Posted 2 years ago
So easy to control with the remote. Warms up the space quickly and quietly.
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Posted 2 years ago
Honestly, it is smaller than I would like. BUT--the installers did a very good job. The owner came out to our house, measured for the job. Then he came out again when there was a minor problem of the door handle coming off. He was here within an hour or so and fixed it!
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Posted 2 years ago
My fireplace is beautiful and its gentle flames add warmth and elegance to my home. I just love it!
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Posted 2 years ago
Efficiency, Looks, Ease of use
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Posted 2 years ago
We love the looks of it and the quietness of the blower and the heat it puts out. if there is anything we would change it is that, when they put replacement tubes in the ceiling of the unit, they are just made to lay into the top. They keep falling out. It would seem there would be a better way to keep them in.
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Posted 2 years ago
Very efficient and heated my home all winter.
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Posted 2 years ago
For the first time in almost 40 years, I am warm in my home.
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Posted 2 years ago
We put it out on our enclosed porch and it has maintained the temp set at even with 3 sides of glass
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Posted 2 years ago
Regency Fireplace is rated 4.0 based on 579 reviews