Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.74

4.7 Rating 10,564 Reviews

95 %

of reviewers recommend Restoro Limited

Company Reviews

Questions

Metrics

4.7

Based on 10,564 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1-408-877-0051

Email:

support@reimageplus.com

Location:

Restoro,
41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,
Nicosia, 1066, Cyprus
Nicosia District (Lefko?a)
1066

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Restoro Limited 1 star review on 15th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lizenschlüssel ungültig”

Helpful Report

Posted 6 years ago

Hallo Adolf, Vielen Dank für Ihr Feedback. Wir verstehen, dass Ihr Lizenzschlüssel ungültig ist, und lassen uns Ihnen dabei helfen. Wir haben hier von Anfang an nachgesehen und es zeigt, dass Sie 2 kostenlose Lizenzschlüssel hatten. Daher werden diese Lizenzschlüssel nach vollständiger Ausführung nachher deaktiviert. Wenn Sie Reimage mehrmals ausführen müssen, empfehlen wir Ihnen, ein Upgrade auf ein kostenpflichtiges Jahresabonnement durchzuführen, um Reimage weiterhin nutzen zu können. Aus Höflichkeit haben wir einen Lizenzschlüssel generiert, mit dem Sie das lösen können, was Sie auf Ihrem Computer lösen müssen. gen7882512fb4-43d63 Dies ist ebenfalls ein einmaliger Lizenzschlüssel. Daher wird dies nach Ihrer ersten vollständigen Verwendung deaktiviert. Sollten Sie zusätzliche Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind rund um die Uhr für Sie da. Chat: http://bit.ly/2kPZXew E-Mail: support@reimageplus.com Einen schönen Tag noch!

Posted 6 years ago

“very good sevice”

Helpful Report

Posted 6 years ago

Hello! We are glad that you were satisfied with the service that you received! Rest assured that you will experience the same level of excellence the next time you need our help. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“keeps you in a loop have to pay to get out of loop NOT REALLY FREE”

Helpful Report

Posted 6 years ago

Hi Tim, We sincerely apologize if you are having troubles using the software. Reimage is an online tool to fix your Windows operating system. It does offer a free scan, and would need a license key to start the repair for the issues found. Would you kindly give us more information on the issue for us to assist you accordingly. We would be glad to help and answer your concerns. Should you need help, please do not hesitate to contact us. We are available 24/7. Chat: http://bit.ly/2kPZXew Email: support@reimageplus.com Have a good day!

Posted 6 years ago

“Great and fast service. My computer is working great.”

Helpful Report

Posted 6 years ago

Hi Patricia, Thank you for leaving us a positive feedback! We are glad that your PC is running a lot better. Our company is dedicated to bring out the best in your computer and make our customers happy and satisfied! It is a pleasure to be of service. Should you need help, please do not hesitate to contact us. We are available 24/7. Chat: http://bit.ly/2kPZXew Email: support@reimageplus.com Have a good day!

Posted 6 years ago

“hello, Im going to be brief, but honest. Not happy, overcharged and staff unwilling to correct, product did not fix, or repair blue screen issue, scans had to be totally false, theres no way I had so many issues wrong with my pc. Sick of constant pop up, and sales ads. Seeking refund”

Helpful Report

Posted 6 years ago

Hi Gary, We sincerely apologize if we were not able to meet your expectations. We take pride to make sure that we attend to our customer with quality customer service. We understand and respect your decision. We have also received your email requesting for a refund and has been forwarded to our Customer Service Department. Please expect a confirmation email within 24-48 hours once the refund has been processed. If you will need any assistance, please do not hesitate to contact us. We are available 24/7. Chat: http://bit.ly/2kPZXew Email: support@reimageplus.com Have a good day.

Posted 6 years ago

“Purchased Reimage to hopefully fix a Windows Update error problem. After purchasing and running, it did not fix the problem. I immediately submitted for a refund. Got an email for Cleverbridge (im guessing their billing company) that stated they don't give refunds and that they only will not renew subscription and they can't refund me for the product I purchased. SCAM all over the place. I then called reimage's "VIP" service line. After explaining my issue and giving her my conact email and number, I said "Ok, thank you. Now just to clarify, this is what happened" and I proceeded to run through the process of what was going to happen on their end. The "customer service representative" then RUDELY disregarded my request for confirmation that I was making the proper steps for the refund and basically HUNG UP ON ME. DO NOT PURCHASE from this company. Still waiting to hear back from them about my refund.”

Helpful Report

Posted 6 years ago

Hi, We want to first apologize for any inconvenience or problems that these issues caused you. We tried checking your account using the email address you provided in this review. However, we cannot find any. It is much appreciated if you can provide more information for us to pull up your account and investigate what happened. Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“My laptop has been very slow and frequently presented technical problems. Ruel worked tirelessly on it for hours and kept me informed throughout. He was very polite and understanding. It took me several days and phone calls to different numbers before someone answered, which made me very frustrated. I know COVID 19 has caused staffing problems but a message should have be left on the phone systems so customers didn't have to waste so much time going through many menus and music to be eventually cut off. However I was so impressed with the technical service that I have taken out the 24/7 Platinum plan with double extension for 3 years unlimited repair with Mcafee antivirus and antihacking tool. Hopefully I will be able to enjoy computing again! I would like to question the cost of £420, which seems more expensive than advertised on the internet”

Helpful Report

Posted 6 years ago

Hi Linda, We are glad that you were satisfied with the service that Ruel provided. Rest assured that you will experience the same level of excellence the next time you need our help. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“The prompt,professional response & courtesy,even on a Sunday afternoon.So far my PC. seems to be working much better!!Thank You!!”

Helpful Report

Posted 6 years ago

Hi, Thank you for leaving us a positive feedback! We are glad that your PC is running a lot better. Our company is dedicated to bring out the best in your computer and make our customers happy and satisfied! It is a pleasure to be of service. Should you need help, please do not hesitate to contact us. We are available 24/7. Chat: http://bit.ly/2kPZXew Email: support@reimageplus.com Have a good day!

Posted 6 years ago

“I will tell as soon as possível....”

Helpful Report

Posted 6 years ago

Hi, Thank you for leaving us a positive rating! It is a pleasure to be of service. Should you need help, please do not hesitate to contact us. We are available 24/7. Chat: http://bit.ly/2kPZXew Email: support@reimageplus.com Have a good day!

Posted 6 years ago

“All was fine except for your lack of phone lines but I understand the problems you are having with COVID-19, Thanks for the very good service.”

Helpful Report

Posted 6 years ago

Hi, Thank you for taking time to leave us a feedback. We highly appreciate your understanding on this matter. Providing you an excellent experience is our top priority even with these challenges. It is a pleasure to be of service. Should you need help, please do not hesitate to contact us. We are available 24/7. Chat: http://bit.ly/2kPZXew Email: support@reimageplus.com Have a good day!

Posted 6 years ago

“ruel s. is very helpful i hope next time i have a problem again the tech.dupport that gonna help me is him thank u joan that u recomended me to him god bless.thank u.”

Helpful Report

Posted 6 years ago

Hi Emma, Thank you for leaving us a positive feedback! Ruel and Joan are going to be delighted to hear of your praises. Providing you an excellent experience is our top priority. It is a pleasure to be of service. Should you need help, please do not hesitate to contact us. We are available 24/7. Chat: http://bit.ly/2kPZXew Email: support@reimageplus.com Have a good day!

Posted 6 years ago

“Took a while to get to the conclusion but now clear what is required going forward. Good professional and thorough service.”

Helpful Report

Posted 6 years ago

Hi Chris, Thank you for taking time to leave us a feedback. We highly appreciate your patience and trust on us. Providing you an excellent experience is our top priority. It is a pleasure to be of service. Should you need help, please do not hesitate to contact us. We are available 24/7. Chat: http://bit.ly/2kPZXew Email: support@reimageplus.com Have a good day!

Posted 6 years ago

“The technician was great but getting to him was problematic and the technician phone number I could not get a live person. Can we improve that?”

Helpful Report

Posted 6 years ago

Hi Sara, We are glad that you were satisfied with the service that we provided. We are currently implementing a skeletal workforce system due to the Global increase in NCov 19 cases and will not be able to answer your call right away. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“it is a problem”

Helpful Report

Posted 6 years ago

Hi, We want to first apologize for any inconvenience or problems that these issues caused you. Would it be possible to tell us more about the problem you are having? Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“this was the worst customer service I have ever had with reimage I have been a customer since 2015 there has always been license key problems and reimage has always honored the fix by issuing another key this time they did not they took control of my computer went thru my emails an kept telling me to buy another license key when the key that I had already purchased was still good untill 4/6/2020 reimage you have lost a long time customer I will not use your software again and will not recommend you to anyone in fact I will tell people to stay clear of this company they will rip you off dishonest company”

Helpful Report

Posted 6 years ago

Hi Yvonne, We highly appreciate the loyalty and the trust that you have given us. We do sincerely apologize if your recent experience with us was unsatisfactory. We hope we can make it up for you. Upon checking your account further, there was a license key that was purchased last 04/06/2019, however, this was only for a one-time use. Assuming that this may be what you have been referring to, we regret to say that this has already expired. However, if there was a different transaction that we may have missed that should have been valid for a year, kindly let us know for us to assist you accordingly. A transaction ID may help us locate the account. We are indeed lucky to have you as a loyal customer of Reimage, and definitely this is not the experience we would want you to have. As a show of gratitude and hopefully to make things right, we are giving you a free license key that is good for 3 months. We will send you the details via the email address using @hotmail.com. We hope you would accept this token of appreciation. We are also concerned that you mentioned that someone took over your computer and went thru your emails. We never would allow anyone from us to access our customer's personal files and accounts unless requested. Also, I am not able to see any recent correspondence indicating that one of our agents did a remote session. Would you kindly tell us more about this issue for us to investigate further? You may reply to the email that we will be sending. Should you need any immediate help, please do not hesitate to contact us. We are available 24/7. Chat: http://bit.ly/2kPZXew Email: support@reimageplus.com Have a good day!

Posted 6 years ago

“I paid already, I told you so many times but you have not answer me or done any thing about the trouble. So you won't show this complaitagin”

Helpful Report

Posted 6 years ago

Hi Edward, We apologize if you feel that we have not answered or looked into your concern. Rest assured that we are here to assist. We did reply to your previous feedback. Upon checking, your subscription with us has already been refunded. You may have requested for this and it was processed. That may be the reason why the license key is not working. We will also send you a separate email with this same information for your reference. We are requesting for your patience and understanding. Should you need help, please do not hesitate to contact us. We are available 24/7. Chat: http://bit.ly/2kPZXew Email: support@reimageplus.com Have a good day!

Posted 6 years ago

“I was very pleased with the initial repair process. I had restarted my computer and some how the desktop was changed with a number of icons missing. I quickly got into a chat mode and tech asked to log into my computer and fix it my desktop. I was most pleased how polite, professional and fast the tech was in helping me.”

Helpful Report

Posted 6 years ago

Hi, Thank you for leaving us a positive feedback! We are glad that your PC issues are now solved. Our company is dedicated to bring out the best in your computer and make our customers happy and satisfied! It is a pleasure to be of service. Should you need help, please do not hesitate to contact us. We are available 24/7. Chat: http://bit.ly/2kPZXew Email: support@reimageplus.com Have a good day!

Posted 6 years ago

“very helpful staff , the service is not cheep but so far has been good”

Helpful Report

Posted 6 years ago

Hi Steven, Thank you for leaving us a positive feedback! Our company is dedicated to bring out the best in your computer and make our customers happy and satisfied! It is a pleasure to be of service. Should you need help, please do not hesitate to contact us. We are available 24/7. Chat: http://bit.ly/2kPZXew Email: support@reimageplus.com Have a good day!

Posted 6 years ago

“Reimage made me happy because you always repair my pc.”

Helpful Report

Posted 6 years ago

Hi, Thank you for the positive feedback on the service that we provided. Rest assured that you will experience the same level of excellence the next time you need our help. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“I was referred to this site by a Dell customer online who recommended going here.I was told and read it was free but after going through the analysis I find I have to pay. A bit deceptive”

Helpful Report

Posted 6 years ago

Hi John, Thank you for taking time to leave us a feedback. We understand that you may have felt disappointed with some of your expectations from us. Reimage performs a scan for free, so that the user can know which items need fixing. Reimage does ask for a license key to proceed and fix the issues found. Reimage has different license key packages to choose from depending on the needs of the customer. We also do offer free manual license keys. This can work on the issues with stability and temporary files. Also, this will let you perform the repair one by one on each issue/item found. Though please be reminded that more extensive features are only for the paid license keys. Please visit out website at http://www.reimageplus.com/pricing/, and click on the "Free manual repair" located just below the list of the license key packages. Fill up the details and a free manual license key will be sent to your email. Enter the license key on the box and click on OK. It will then let you fix the issues by clicking on "Repair" for each item. We hope this answers your concern for today. Should you need help, please do not hesitate to contact us. We are available 24/7. Chat: http://bit.ly/2kPZXew Email: support@reimageplus.com Have a good day!

Posted 6 years ago

Restoro Limited is rated 4.7 based on 10,564 reviews