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Restoro Limited Reviews

4.7 Rating 10,543 Reviews

95 %

of reviewers recommend Restoro Limited

Company Reviews

4.7

Based on 10,543 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Restoro Limited:

Reimage® Limited is a world leader of internet-based system repair solutions.

Our award winning PC repair software and patented technology first appeared on the market for professional users in 2007. The success of our product spurred us to further develop this powerful software and create an affordable, simple to use, solution to empower users, enabling them to repair their PCs, at home or at work, fast and at a fraction of the cost.

As always, Reimage® remains as dedicated to its users as it is to its product. We are ultimately committed to our core values: Honesty & Reliability, Innovation & Simplicity.

Our developers at the Reimage® R&D Center are consistently updating and improving our software, to assure compatibility with every new Windows build and Microsoft security patch, from XP to latest Microsoft supported edition of Windows OS.

The highly acclaimed Reimage® PC Repair solution scans, assesses and repairs the Windows operating system improving speed and ensuring system stability, in addition to restoring settings and registry values compromised by viruses and other forms of malware. This unprecedented technology draws upon its remote online data base of over 25 million updated, authentic and pristine Microsoft files, ready to repair or replace any Windows system file to restore your PC to its full potential.

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Restoro Limited 5 star review on 3rd February 2022

Restoro Limited 5 star review on 20th December 2021

Restoro Limited 5 star review on 27th November 2021

Restoro Limited 5 star review on 27th August 2020

Restoro Limited 2 star review on 2nd June 2020

Restoro Limited 1 star review on 2nd June 2020

Restoro Limited 5 star review on 17th May 2020

79

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1000000000”

Hello Hans, Thanks for the 3-star review. We want you to feel comfortable sharing good or bad news with us. Should the need arise please do not hesitate to contact us anytime. Chat: http://bit.ly/2kPZXew Phone: 1-408-877-0051 Email: support@reimageplus.com Have a wonderful day ahead and stay safe!

“Ich bin enttäuscht. Ich weiß nicht, was im System repariert wurde, aber geholfen hat es nicht. Nachdem ich einen Lizenzschlüssel eingegeben hatte und auf reparieren drückte, lief ein Scann und mein Notebook startete neu. Anschließend hatte ich die alten Anmeldeprobleme und ein erneuter Scann zeigte weiterhin Probleme auf. Nur mein Lizenzschlüssel hat die Gültigkeit verloren. Danke -für Nichts-”

Hallo, Vielen Dank, dass Sie Ihre Erfahrungen mit uns geteilt haben. Wir möchten, dass Sie sich wohl fühlen, wenn Sie gute oder schlechte Nachrichten mit uns teilen. Es tut mir sehr leid, dass Ihre Erfahrung mit uns hinter den Erwartungen zurückgeblieben ist. Bitte kontaktieren Sie uns über den untenstehenden Kanal, um Ihnen bei Ihren Anliegen behilflich zu sein. Chat: https://tinyurl.com/y7udnog2 E-Mail: support@reimageplus.com / forwardtosupport@reimageplus.com

“здравствуйте.севодня приобрел подписку и сделал ремонт.нормально”

Привет Джефимс, Спасибо за 3-звездочный отзыв. Мы и дальше будем предоставлять вам качественные услуги. Пожалуйста, не стесняйтесь обращаться к нам в любое время. Чат: https://tinyurl.com/y7udnog2 Электронная почта: support@reimageplus.com Пожалуйста, оставайтесь в безопасности и наслаждайтесь предстоящим днем!

“ok. Thank you.”

Hi Arthur We’re always looking for ways to improve our service and/or product, but it’s great to know that we are on the right track. If there’s anything else we can do for you, please let us know. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“Took over 5 HOURS. Thought a techician was cleaning my laptop then transferred to another after 90 minutes. This new techician then asked me what problems I was having. Felt this information should have been passed on by the previous techician”

Hi Andrew, We sincerely apologize that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business to high standards. It is of deep concern that our standards were not met in your customer experience. Your satisfaction is important to us, and we will ensure this does not happen again. Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“good service”

Hi Pat! We’re pleased that our team was able to provide you with exceptional service. Your review means a lot to us. Let us know if you still have other concerns. Chat: http://bit.ly/2kPZXew Phone: 1-408-877-0051 Email: support@reimageplus.com Have a good day and stay safe!

“I only downloaded Reimage as my computer was slow and it was recommended. I’m not an expert on the computer, it’s about 5 years old so I’ve cleaned the files off and made a few changes. I tried to call the toll free number to register product no response on hold for a long time so ended the call. Is this product safe on my computer? Is it a scam I have read some not so good reviews. I spent £30 on this, is it actually doing anything.”

Hello Mike, Thank you for bringing this matter to our attention. We at Reimage seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize. We will definitely look into this concern to improve and better assist our customers in the future. We truly appreciate your patience on this matter. Please expect an email from our team to better assist you with your concern. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

“tengo una clave activa comprada en noviembre de 2021, por formateo del equipo, al reinstalarlo no me permite activarlo.”

Hola Oscar, La clave de licencia no es válida porque se reinstaló el software. Hemos reactivado su clave de licencia. Pruébalo de nuevo y ahora debería funcionar. Si surge la necesidad, no dude en ponerse en contacto con nosotros en cualquier momento. Charla: http://bit.ly/2kPZXew Correo electrónico: support@reimageplus.com Gracias por su paciencia en este asunto.

“I found it very confusing when a company called Reimage Bluesnap took my renewal subscription, especially when I tried to load Reimage and was told my licence had expired! Having resolved that issue with one agent, another agent apparently 'fixed' my computer and then wanted a lot more money to give me full protection. This seemed like sharp practice so I refused. You should not use tactics like that if you want to be recommended.”

Hello Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share. Chat: http://bit.ly/2kPZXew Phone: 1-408-877-0051 Email: support@reimageplus.com Have a good day and stay safe!

“Não fez; lamento. Reimage detectou vários problemas, mas não fez nenhum reparo (ocorreu erro ao iniciar a reparação. Solicito ajuda. GRT. SDS.”

Olá JS, Obrigado por trazer este assunto à nossa atenção. Gostaríamos de saber mais sobre sua experiência com o software. Você pode entrar em contato conosco diretamente para verificarmos sua conta? Bate-papo: https://tinyurl.com/y7udnog2 Telefone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Esperamos ouvir de você.

“Not sure I would do it again it's a money game they don't do much but get paid big. Not upfront on the coast to fix PC keep adding as they go”

Hello Michael! Thank you for the 5-star review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“I've been an old user of Reimage for years and so far satisfied but this time have a problem with the service renewal as on April 30, 2021, to my surprise, my credit card was charged an annual service fee of $39.95 by PADDLE.NET*REIMAGE, and today when using Reimage to refresh my PC I got a notice that my license expired and I'am requested to pay?”

Hello! Thank you for bringing this matter to our attention and we're sorry if there's any confusion regarding this one. We are now checking your account and please expect an email from us to sort this out. We appreciate your patience. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“läuft nicht richtig.”

Hallo Gunter, Vielen Dank, dass Sie uns auf diese Angelegenheit aufmerksam gemacht haben. Wir senden Ihnen eine E-Mail mit Anweisungen, wie Sie die Software installieren und aktivieren können. Wir bedanken uns für Ihre Geduld. Bei Bedarf zögern Sie bitte nicht, uns jederzeit zu kontaktieren. Chat: https://tinyurl.com/y7udnog2 Telefon: 1-408-877-0051 E-Mail: support@reimageplus.com / forwardtosupport@reimageplus.com

“it made me unhappy that it was so expensive”

Hello Kim, We at Reimage seek only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that this made you unhappy and we would like to know more about what exactly happened. Rest assured that you will get your money's worth. At this point, upon checking your account, one of our technicians was able to complete the repair. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“It restored sound to the speakers of my monitor by selecting the correct default settings. This took a long time, several hours, while various tests for other solutions, including sound card check using earphones.”

Hello, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority. Its customers like you that make our job wonderful. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com

“It all seems fine now.”

Hi, Thank you for the feedback. We are glad to be of help. Please let us know if you need anything. Chat: http://bit.ly/2kPZXew Phone: 1-408-877-0051 Email: support@reimageplus.com Have a wonderful day ahead and stay safe!

“This app is great but my problem why i downloaded app because my game call of duty 2 had problem on multiplayer. I scaned my pc and once i press "fix" app yells at meto get an lisence even if i am 12 years old........ and there aren't something like frist time free.”

Hi Andrej, Thank you for bringing up this matter to our attention. We are sorry to hear that your experience was not of the quality that you expected. The Reimage program specializes in Windows repair. It scans and diagnoses, then repairs, your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. If you want to use the software for free, you can use our manual repair. Simply log on to reimageplus.com/pricing and search for the "free manual repair". Simply register the email you would like to receive the license key with and you're good to go! Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-888-857-0967 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

“The first technian left my computer worse off than it originally was. After threatening to stop payment, a second tech named My first tech left my computer worse off than it originally was. After threatening to stop payment, a second tech named Cindy reworked it and it seems to be working fine now.”

Hello, We apologize for the unnecessary experience, we are glad we were able to redeem ourselves. Should the need arise please do not hesitate to contact us anytime. hat: https://tinyurl.com/y7udnog2 Phone: 1-888-857-0967 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“i have payed twice but have no repairs done”

Hello Murray, Thank you for leaving us a review. If it seemed like we are routed to the payment page every time you click on start repair, it is because you haven't entered the license key yet. To resolve, at the scan summary page simply look for something that says. "I have license key". Enter your license key in the space provided and it should automatically start the repair after you hit OK Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-888-579-8964 Email: support@reimageplus.com

“It has been hard for me to contact them because of appointment scheduling. Once I could then the service was good.”

Hello, Thank you for the 3-star rating! We work hard to meet expectations like yours. We will check and improve the way we handle the appointment scheduling. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Email: support@reimageplus.com

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Restoro Limited is rated 4.7 based on 10,543 reviews