“Renault service charge is too high. Its too complicated so local mechanic can't do much. After 5 year uses , you will buy same new car with service cost incurred”
“Renault is the worst company to deal with. My car MH12RY0726 Duster has been lying with them for now 3 months with PPS Motors Wagholi, Pune. I don’t have a date of delivery yet. Despite numerous social media posts, emails, calls to them, all in vain and I haven’t been told as to when will I get my car. Sometimes they don’t have parts, and then later they figured out some more parts are required etc. They don’t even have customer empathy to respond. Whole organisation is useless in Customer service and handling. Never buy a Renault car”
“Few staff pays attention to customers time and need like workshop manager,CRM etc
Good behave of all staff and care for customers
No of mechanic should be increased
Feed back is strictly on behalf of myself and not to satisfy anybody.”
“Our staff name is karthik presana @erode branch..The way he handle with us nd the customer was tooo good... Iam so happy with renault...the loan process and overall process he explained was very good Iam so happy.. I wish him to grow in his carrer.”
“From Elaine Chisman .
ref Darlington Renault Dealership .
Thankyou especially to David Barber who gave an excellent professional service when I purchased my lovely new Clio .
Would definitely recommend to anyone looking to buy a new car . Definitely 5 stars .”
“Went into Joe Mallons Sallins Road , Naas and spoke to a man called Ben. I had lots of questions and he was so knowledgeable, helpful and patience with me. Anything he didn’t know, he found out for me. It was such a pleasure to deal with such a professional young man. Delighted with my car. Thank you.”
“We called to Renault San Pedro and met Maria with a view to exchanging or Ford Ecosport Activa. We were met by Maria who was most helpful and spoke perfect English. She explained needed to take photos of our car to submit to HEAD OFFICE for a valuation. This she did after showing us the car we were interested to part exchange. Maria spent a long time with us offering perfect service. We were most grateful and impressed with her service and attention. We were unable to complete the deal as the car we wanted would have been too difficult to access our drive way.
Sorry Maria but thank you for your service.”
“Worst experience with renault customer service as well showroom service. Still my problem not yet resolved after an year of buying car. Please don't buy this car”
“Renault Enfield.
I previously gave a low review due to a couple of things on the standard of welcome I received. Nothing against the advisor whatsoever but just the atmosphere. Since my review the Sales Manager contacted me to enquire why I had such a poor review. He took the time to explain certain aspects of their Company. He remarked how important reviews are to them. I stressed that I did not have any problem with the salesperson who I had initially seen. Therefore I would like to leave an updated review to 5 star. Thank you”