“Dear Sir / Mam Namaste
I purchased Triber Rxt Car from Mobility for You Private Limited Mathura Road Delhi on 1st August 2024.
In which the deal was given to me by sales executive Rabia Khan and Ankit ji.
Rabia Khan and Ankit ji cheated me while on the deal date I was told that you will be given insurance from Renault's portal, but at the time of taking the car, instead of giving me insurance from Renault's portal, they got the insurance done from some outside broker, which policy was not generated on the day of taking the car, which they sent to me in soft copy through WhatsApp on 5 August 2024.
On 1 August 2024, at the time of taking the car, the outlet manager Anand Prakash ji told me that right now I am giving you another policy, when your second policy is generated, then I will cancel this policy, a copy of which I still have.
Suddenly, when I got my car registered, I scanned the QR code on the insurance, then I saw someone else's name and the changed number of someone else's car.
It was not Anand Prakash ji and Rabia Khan, but these people who cheated me that the paper of someone else's policy was edited and given to me. I am a resident of Uttarakhand, I got it from the showroom at night. I left at 8:00 and travelled the whole night to reach Uttarakhand. If I had met with an accident in the meantime, who would have been responsible for it?
Anand Prakash ji, Rabia Khan, these people have done the following frauds with me, for which I have proof, which I am attaching in this mail.
Fraud number 1 - My policy was not done through Renault's portal but through some broker.
Fraud number 2 - The value of the policy is written as 26500 in the invoice, whereas the value written in the policy given to me by the broker is 15467.
Fraud number 3 - The policy given to me by Anand Prakash ji while buying the car is an edited policy of someone else, which is clear from the tax code, a copy of which I am attaching in the mail.
Fraud number 4 - Now Anand ji is denying that he did not give me any policy while buying the car, which I can prove from the conversation Anand ji had with me that he gave me a fraudulent policy while buying the car.
Sir, I request you It is requested that you take cognizance of the above matter and take appropriate action, otherwise I will have to file a complaint in the Consumer Forum, the entire responsibility of which will be of Anand Prakash Rabia Khan ji”
“We had a fantastic experience with Siebe De Bie at Renault Leuven. He was professional, attentive, and truly went above and beyond to help us find the perfect vehicle. The process was smooth, and his dedication to excellent service was impressive. Highly recommend Siebe for a great car-buying experience!”
“My Renault sport Cleo was great when I first got it. However the entertainment unit (which shows reverse sensor camera) broke a year ago and we have had nothing but poor service and help to fix it since. We’ve paid $850 for a new sd card, $500 for an sd card reader, $150 for sd card reader and despite it all being new and kept the product as Renault and not another brand it still doesn’t work. We have had email after email of excuses and extremely poor service from Renault in general. I have been without a reverse camera, gps, time, and entertainment (music) options for a year due to their atrocious post purchase service. We’ve paid have been at the point where we were going to just sell the car to get one that has these features working but I knew we would lose so much money on resale since these things are not working. Quite literally, Renault could not have done less to help us. I will never buy another Renault after this. The photo attached is what we have had to look at since nothing works.”
“Disappointing Experience with Renault KIGER - Avoid the Purchase!
I purchased a Renault KIGER in December 2022, and from the start, I faced multiple issues with the car. The first problem was with the speed, as the vehicle wouldn't go past 80 km/h. I immediately raised a complaint with the service center.
However, that wasn't the end of the issues. I started hearing a strange noise whenever I reversed the car, and despite taking the car in for service more than six times, the issue still persists. I am incredibly frustrated with the continuous need for repairs and the lack of resolution.
I would strongly advise against purchasing this car based on my experience. The repeated breakdowns and unresolved issues have been exhausting. Buyer beware!”
“Don't buy Renault vehicles...
Buy other companies vehicles...
When u buy the Renault vehicle .. you will definitely visit Every 6 month to their repair centre and they said .. sir abb yhee kharab ho gaya hai .. fir next 6 month baad kuch aur kharab hoo jaegaa.. then next one ... So if you think of buying Renault... Kindly put 10000 extra in your pocket every 6 months for its repair and 10 days per year for its repair....”
“Renault chor company hai Don't buy Renault car.. india me sabse ghatiya company hai sales karne ke bad koe service nahi hai na Inka koe service center sunne wala hai inka kam sirf 1 hi hai car becho aur customer ko looto bas Maine extended warranty le rakhi hai and running cost Kam phir”
“Very disappointing. Spare parts are not available in Karnal workshop. My Lodgy is in workshop karnal from the last 15 days for want of one minor spare parts.”
“Very disappointing and misleading tactics from the mechanic shop. I came in for a regular service. During the onboarding, they sold me a maintenance package knowing the car was bought in France (from them) with French plates and registration; but made in Spain. They insisted I took the plan to take advantage of extra checks and proactive part replacements that were included in the maintenance plan. After the maintenance was done and parts replaced, they said the car was not eligible for the maintenance plan as it was a foreign vehicle and had to pay for everything without any discounts (over 1000EUR). After several disputes I agreed to pay and move on. However, this not a trusted team of Renault representatives.”
“Dear Sir, I am Chandrasekhar Majhi, I purchased a Renault TRIBER RXT Car from your Durgapur Renault showroom.Vehicle registration number is WB 42 AX0067. I am using the car since 2020. That way there was no problem, In the current situation I am forced to complain that Due to some mechanical issues in the car, I showed the car to the showroom servicing center on 10th October and got the car fixed and I have the bill for that work, After five days of getting the car fixed i.e. on 15th October, the mechanical fault again occurred and the engine started hitting.Somehow I took the car to the showroom servicing center and informed them about my problem And they assured me that the car will be fixed and delivered to me within two days. In this situation I took the car to the showroom, and after two days I got the news that my car was still not ready. I was told it would take one more day, It's been like this for seven days now and they still haven't fixed my car and when I try to contact them they refuse to contact me and tell me what the problem is with my car. Not wanting to tell me anything and the car hasn't had any work done yet. It's been seven days, If a showroom servicing center is run in this way, then you tell me what to do,Just wanted to let you know that if my car is not fixed in the next two to three days I will be forced to take more drastic measures.
Thanks & Regards”
“Within a month have to raised 2 complaint for paid accessories which was undelivered.....though I got the accessories after 1 month of struggle but what I was told I have not got the same ...pillow and cushion was included in the list but they have not provided and when asked they don't hv proper answer for the same”
“I was scammed over €999,000 by someone I met online on a fake investment project. I started searching for help legally to recover my money and I came across a lot of Testimonies about theresachinRecovery Experts. I contacted them providing the necessary information's and it took the experts about 72hours to locate and help recover my stolen funds. I am so relieved and the best part was, the scammer was located and arrested by local authorities in his region. I hope this help as many out there who are victims and have lost to these fake online investment scammers. I strongly recommend their professional services for assistance with swift and efficient recovery. They can be reached through the link below.
Email: t h e r e s a c h i n 1 2 1 2 (AT) g m a i l . c o m
Call/WhatsApp: + 1 2 3 4 3 0 0 1 5 4 4”
“Renault India is selling faulty cars. Within 5 years clutch motors of kwid auto becomes faulty.
Despite of recalling or rectifying issue, a Renault is looting customers by charging huge amounts for their own faults.
Very poor experience and customer care.”
“Renault India
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I had Renault Kiger 2021model it's on 54000km and company service centre is telling to change clutch plates, and all accessories of car clutch plate with an estimate of 18000 rupees.....I really had a concern I had last month only done periodic service and changed new battery and paid 16000 rs ......I think than the make of the car is really bad....very bad quality
Aug 30, 2024, 2:04 PM
Hi Hardik,
We regret the inconvenience caused to you for the mentioned issue. We will surely look into this and will try our best to solve it on priority. We would like to connect with you in this regard request you to share your contact details.
👍
Aug 30, 2024, 2:12 PM
Hardik Shah -9879208356
Vadodara Gujarat
Aug 30, 2024, 2:13 PM
Hi Hardik,
Thanks for sharing your contact number. Your issue is being forwarded to the concerned team. Please allow us some time to look into this for you.
Aug 30, 2024, 2:27 PM
Hi Hardik,
We understand that our team got in touch with you and assisting you in this regard. Rest assured, our team will further contact you once they get an update. Thank you for your patience.
Sat 9:29 AM
Still issue not resolved
Wed 3:41 PM
i think renault is least concern about the customer”
“I took my car today for service, got there at 6:05 am and was no.1 and my car was the first to go in. So i requested to be dropped off at Kolonade Mall as i did not want to go far ,in my mind am thinking i will be done by 11/ 12 pm.
I waited,waited ,waited and eventually i decided to call the office around 13:45 to ask if they were done,I was transfered from pillar to post and was told the car will be ready in 20 minutes.
I called the second time requesting the driver to fetch me coz it did not make sense for me to wait so long. No one bothered to even call me to say the driver has arrived.
It really saddened me that when i got there my car was not even done, the one that hurt the most was that the guy who was no.7 on the qeue was done before me.
Last year I asked my daughter to take the same car for service,she received the same treatment,i still had to call your office as it was getting late and she was getting worried and no one was giving an update
The service we have received from you is the worst, no customer service at all.
The Net Promoter Score board displayed in your offices clearly means nothing.
I should have taken my car to Hatfield where the service is on point ,how i regret...
Really disappointed.”
“Don't opt for Renault Road side assistance. It disgusting and annoying. Took more than 2 hrs that too at the main city centre for the assistance to arrive. [Bangalore]”
